Sales Development Representative

Company Description

At iCompaas, we specialize in offering affordable compliance automation solutions that seamlessly integrate with existing environments. Our platform unifies all compliance vendors into one streamlined solution, simplifying the audit process and reducing overhead. We help businesses achieve ISO27001, SOC2, NIST, and HIPAA certifications cost-effectively without compromising on quality. iCompaas stands for infrastructure Compliance-as-a-Service, ensuring top-notch cybersecurity compliance for our clients.

Sales Development Representative

We are seeking a proactive Sales Development Representative (SDR) with a minimum of 0-3 years of experience to manage inbound leads and conduct discovery calls before handing them off to our sales closers. The ideal candidate will have at least 1 year of experience in a similar role and be proficient in using HubSpot CRM. This role is critical in driving the growth of iCompaas by building strong relationships with prospects and ensuring a seamless transition through the sales pipeline.

Key Responsibilities:

Inbound Lead Management:

Respond promptly to inbound leads generated through various channels (website forms, chat, phone calls, emails).

Maintain and update the HubSpot CRM system with accurate lead information and interaction history.

Discovery Calls:

Conduct initial discovery calls to understand the prospect's business needs, compliance challenges, and potential fit with iCompaas solutions.

Ask insightful questions to gather key information about the prospect's industry, size, and compliance requirements.

Lead Qualification:

Use established criteria to qualify leads and determine their readiness for the next stage in the sales process.

Identify decision-makers, budget availability, and timeline for potential implementation.

Collaboration with Sales Team:

Schedule meetings and seamlessly hand off qualified leads to the sales closers.

Provide detailed notes and insights from discovery calls to assist the sales team in tailoring their approach.

Relationship Building:

Build rapport with prospects, ensuring a positive experience that reflects well on iCompaas.

Nurture leads that are not yet ready to purchase through regular follow-ups and providing valuable information.

Process Improvement:

Provide feedback on lead quality and common objections to help refine marketing strategies.

Suggest enhancements to lead management and qualification processes.

Reporting:

Track and report on key metrics such as the number of leads contacted, discovery calls conducted, and leads qualified.

Present insights and trends to the sales and marketing teams for strategic planning.

Qualifications:

Post-Graduation degree in Business, Marketing, Communications, or a related field.

Experience:

3-5 years of experience

1 year of experience

HubSpot CRM

Skills:

Proficiency in HubSpot CRM

Excellent verbal and written communication skills in English; proficiency in additional languages is a plus.

Strong active listening skills with the ability to ask probing questions and uncover needs.

Ability to understand and articulate technical concepts related to compliance and cloud solutions.

Strong organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.

Self-motivated with a proactive approach to work and a desire to achieve and exceed targets.

Personal Attributes:

High level of professionalism and a customer-centric mindset.

Positive attitude, resilience, and ability to handle rejection gracefully.

Team player who can collaborate effectively with cross-functional teams.

Preferred Qualifications:

Familiarity with compliance standards such as GDPR, HIPAA, SOC 2, or ISO 27001.

Experience using other CRM systems or sales engagement platforms.

Knowledge of the cloud computing landscape and cybersecurity trends.

Previous experience in the software, compliance, or technology sector.

Equal Opportunity Employer:

iCompaas.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

What We Offer:

Competitive Compensation:

Professional Growth:

Dynamic Work Environment:

Convenient Location: