Recruiterflow is an AI-first RecOps platform built for ambitious recruiting agencies. We offer an integrated ATS & CRM with powerful automation features to streamline recruiting operations. Our mission is to transform how recruiting agencies function by turning hiring into a structured sales process—helping them close roles faster, engage top talent better, and scale with confidence. We’re already among the top 5 players in the industry, and our next milestone is to break into the top 3 within the next three years. We’re looking for a passionate QA Automation Engineer with 3 years of automation testing experience and 1 year of manual testing . This is a ground-up role , perfect for someone who’s excited to build and scale automation frameworks from scratch, own quality end-to-end, and influence QA practices across the product lifecycle. What You’ll Do Design, develop, and maintain automation frameworks for web applications. Write and execute efficient, scalable test cases covering functional, regression, and integration scenarios. Take ownership of QA processes for your squad—drive quality from planning to production. Collaborate closely with developers, product managers, and designers to identify and address edge cases early. Perform limited manual testing where necessary to ensure coverage during early development phases. Analyze production bugs, identify root causes, and implement preventive strategies. Optimize and expand test coverage to increase release confidence and reduce time-to-market. Contribute to performance testing and reliability checks as needed. Leverage AI and other productivity tools to speed up automation efforts and improve testing efficiency. What We’re Looking For 3 years of hands-on experience in test automation using tools like Selenium, Playwright, or similar. 1 year of experience in manual testing with a sharp eye for detail and edge cases. Solid understanding of SDLC, STLC, and defect life cycle. Experience building automation frameworks from scratch. Familiarity with performance testing tools like JMeter or Gatling is a plus. Excellent problem-solving skills and a proactive, ownership-driven mindset. Strong communication skills and ability to work collaboratively in a fast-paced environment. Why Join Us? Be part of a fast-growing startup building category-defining tech in the recruiting space. Own your craft and have a significant impact on the quality of the product from day one. Work with a passionate, high-performing team focused on innovation and excellence. Show more Show less

About Recruiterflow: Recruiterflow is an AI-first RecOps platform built for ambitious agencies. We offer an integrated ATS & CRM along with a host of automation features designed to optimize your RecOps. We're not just building software—we're transforming how recruiting agencies operate. Our platform streamlines hiring into a structured sales process, enabling agencies to close positions faster, engage top talent, and scale with ease. We've secured a spot among the top 5 players in the industry, and our next goal is breaking into the top 3 within three years. We are now looking for a Senior Customer Success Manager to join our team and drive success for our executive search clients. Location: Bangalore/Delhi NCR What You’ll Do: Partner with executive search firms to champion Recruiterflow and maximize their success. Build strong relationships with key stakeholders in client firms and develop a mutual success plan. Strategize on key accounts to improve adoption, retention, and overall client experience. Collaborate closely with the engineering and product teams to ensure a seamless user experience. Provide insights and recommendations to clients to enhance their usage of Recruiterflow. Conduct regular check-ins, training, and reviews with clients to drive engagement. Serve as the voice of the customer, advocating for their needs internally. What We’re Looking For: At least 5 years of experience in managing client relationships. Prior experience working in a SaaS company or executive search firm is mandatory MBA from a reputed institution is preferable Excellent communication and relationship-building skills. Ability to strategize on key accounts and drive measurable results. A proactive problem solver who thrives in a fast-paced, remote environment. Comfortable working with global clients—most of our customers are in Europe and the East Coast (US), so expect calls during evening/night hours. Why Join Us? Work in a high-growth SaaS company making an impact in the recruiting industry. Be part of a remote-first, flexible, and dynamic team. Opportunity to work closely with top executive search firms globally. Competitive compensation and growth opportunities.

Recruiterflow is an AI-first RecOps platform built for ambitious recruiting agencies. We offer an integrated ATS & CRM with powerful automation features to streamline recruiting operations. Our mission is to transform how recruiting agencies function by turning hiring into a structured sales process—helping them close roles faster, engage top talent better, and scale with confidence. We’re already among the top 5 players in the industry, and our next milestone is to break into the top 3 within the next three years. We’re looking for a passionate Customer Success Manager with customer-facing experience and hands-on onboarding or implementation experience. This is a ground-up role, perfect for someone who’s excited to build and scale customer success processes from scratch, own customer relationships end-to-end, and influence best practices across the customer lifecycle. This role will involve users across North America and Europe. Responsibilities Develop and maintain strong, trusting relationships with customers, serving as their advocate within Recruiterflow. Onboard new clients effectively, ensuring a smooth transition and providing comprehensive product training and guidance. Understand customer goals, challenges, and workflows to tailor solutions that maximize value and address specific needs. Proactively engage with clients to drive platform adoption, usage, and feature utilization, ensuring customer satisfaction and retention. Act as a liaison between clients and internal teams, conveying feedback, feature requests, and issues for resolution. Analyze customer usage data to identify trends, opportunities, and areas for improvement. Collaborate with the sales and marketing teams to contribute to the growth and expansion of the customer base. Continuously refine and optimize customer success strategies and processes. Requirements Proven experience of 4+ years in a customer-facing role within SaaS or at a recruiting agency Strong communication and interpersonal skills, with the ability to build rapport and communicate effectively with diverse stakeholders. Deep understanding of customer success principles and methodologies, focusing on customer satisfaction and retention. Analytical mindset, comfortable interpreting data and using it to drive decisions and actions. Proactive problem-solving skills, with the ability to navigate complex situations and resolve issues efficiently. Show more Show less

Recruiterflow is an AI-first RecOps platform built for ambitious recruiting agencies. We offer an integrated ATS & CRM with powerful automation features to streamline recruiting operations. Our mission is to transform how recruiting agencies function by turning hiring into a structured sales process—helping them close roles faster, engage top talent better, and scale with confidence. We’re already among the top 5 players in the industry, and our next milestone is to break into the top 3 within the next three years. We’re looking for a passionate Customer Success Manager with customer-facing experience and hands-on onboarding or implementation experience. This is a ground-up role, perfect for someone who’s excited to build and scale customer success processes from scratch, own customer relationships end-to-end, and influence best practices across the customer lifecycle. This role will involve users across North America and Europe. Responsibilities Develop and maintain strong, trusting relationships with customers, serving as their advocate within Recruiterflow. Onboard new clients effectively, ensuring a smooth transition and providing comprehensive product training and guidance. Understand customer goals, challenges, and workflows to tailor solutions that maximize value and address specific needs. Proactively engage with clients to drive platform adoption, usage, and feature utilization, ensuring customer satisfaction and retention. Act as a liaison between clients and internal teams, conveying feedback, feature requests, and issues for resolution. Analyze customer usage data to identify trends, opportunities, and areas for improvement. Collaborate with the sales and marketing teams to contribute to the growth and expansion of the customer base. Continuously refine and optimize customer success strategies and processes. Requirements Proven experience of 4+ years in a customer-facing role within SaaS or at a recruiting agency Strong communication and interpersonal skills, with the ability to build rapport and communicate effectively with diverse stakeholders. Deep understanding of customer success principles and methodologies, focusing on customer satisfaction and retention. Analytical mindset, comfortable interpreting data and using it to drive decisions and actions. Proactive problem-solving skills, with the ability to navigate complex situations and resolve issues efficiently. Show more Show less