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Palo Alto Networks
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Sales Desk Specialist

Sales Desk Specialist

Palo Alto Networks

7 - 12 years

11 - 14 Lacs

bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

crm salesforce sales operations erp sap sales desk management cpq

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Sales Desk Specialist is involved in all stages of the sales process ensuring that sales activities are best supported and conducted in accordance with the companys policies. This role provides high-level support to both internal and external sales teams to facilitate strong relationships and generate revenue for the company. This is a fast-paced role, ideal for someone who is highly organized, loves details and wants to exceed expectations. This role will be based in our Bangalore office in India.

Your Impact

Sits within the Sales Operations Organization to provide expert operational knowledge to Global Theater Sales Operations team members
Review and rectify escalated customer satisfaction issues due to sales errors
Interface closely with Sales, Legal, Finance, Operations, and Product Management teams to drive operational and process efficiencies
Develop and document business requirements for new product launches, including quoting design, testing, and field training
Create and maintain required documentation and proactively identify improvement opportunities through sales processes and policies
Monitor and enforce CRM and CPQ data integrity in support of the overall sales process
Provide sales communication and education on current processes and best practices
Answer pre and post sales questions from partners and internal sales teams
Research inquiries and assist internal and external customers
Actively support continuous process improvements relevant to the sales activities/functions
Support the end-of-quarter sales effort by assisting the order desk team and approvals through intern processing

Qualifications

Your Experience

Bachelors Degree
7+ Years of relevant experience
Excellent written and verbal communication skills
Detail oriented, accurate and organized
Previous hands-on experience with CRM (Salesforce.com) and ERP (SAP) is preferred
Exposure to CPQ is preferred
Understanding of the end to end sales ops process

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Sales Desk Specialist