Sales Cordinator

Job Summary:

We are seeking an experienced and proactive Sales Coordinator with 3–5 years of experience to support our growing sales operations. The ideal candidate will manage end-to-end coordination between the sales team, customers, and internal departments to ensure smooth execution of orders, timely reporting, and enhanced customer satisfaction.

Key Responsibilities: Sales Order Management

• Manage the entire sales order cycle: quotation, order processing, invoice creation, delivery tracking, and after-sales support.
• Coordinate with logistics, production, and accounts teams to ensure timely order fulfillment.

Client Interaction

• Serve as a key point of contact for clients regarding product availability, order status, and documentation.
• Handle escalations and ensure prompt resolution in coordination with the sales team.

Reporting & MIS

• Generate and maintain sales performance reports, order summaries, and monthly dashboards.
• Assist the Sales Manager with sales forecasting, pipeline tracking, and business analysis.

CRM & Documentation

• Update and maintain customer records, leads, and interactions in the CRM/ERP system (SAP/Tally/Zoho).
• Ensure that all contracts, quotations, and sales documents are properly maintained.

Team Collaboration

• Coordinate with the field sales team and ensure they are equipped with necessary documents, brochures, and support.
• Support the marketing team during exhibitions, campaigns, and lead follow-ups when required.

Qualifications:

• Graduate or Postgraduate in Commerce, Business Administration, or Marketing.
• 3–5 years of proven experience as a Sales Coordinator or in a similar client-facing role.
• Proficiency in Excel, PowerPoint, Outlook, and working knowledge of CRM/ERP systems (SAP/Tally preferred).

Skills Required:

• Strong coordination and follow-up skills.
• Excellent verbal and written communication.
• Ability to manage multiple priorities and deadlines.
• Good analytical and problem-solving abilities.
• Positive attitude and customer-first approach.

Job Types: Full-time, Permanent

Pay: Up to ₹35,000.00 per month