Sales Coordinator

Job Description Sales Coordinator

Key Responsibilities:

Sales Team Support

• Assist the sales team in preparing proposals, quotations, and presentations.
  
• Managing existing clients, and he should be able to pitch ancillary products like boom barrier, access control and IoT devices to the existing clients. (80% onboarding and 20% Sales)
• Coordinate with the sales team to ensure timely follow-ups with clients for successful onboarding
• Following up on the pending items from the sales team to ensure timely updation of the handover responses.
  
• Helping the sales team to get the maximum incentive achievement.

Operations Coordination

• Liaise with the operations team to align on onboarding, delivery timelines, and service requirements.
  
• Ensure smooth handover of confirmed clients from sales to operations. (HO Monitoring)
  
• Track the progress of sites and escalate any bottlenecks for quick resolution.
  
• Maintain records of product availability, stock updates, or service readiness for the sales team's use.
  

Client Interaction

• Act as a point of contact for clients regarding progress, updates, or basic queries.
  
• Ensure client feedback is captured and shared with sales and operations for continuous improvement.
  
• Assist in scheduling client meetings, calls, and training for smooth onboarding
  
• Getting Feedback from the onboarded client for the experience and making testimonials for the same

Key Skills & Competencies:

• Strong communication and interpersonal skills.
  
• Excellent organisational and multitasking abilities.
  
• Proficiency in MS Office (Excel, PowerPoint, Word) and CRM tools.
  
• Problem-solving mindset with attention to detail.
  
• Ability to collaborate and build rapport across departments.
  
• Customer service orientation.
  

Qualifications:

• Master's/Bachelor’s degree in Business Administration, Marketing, or related field.
• Fresher- 2 years of experience in sales coordination, client servicing, or operations support.
• Experience in working with cross-functional teams is preferred.