Posted:15 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Track and manage IT contract renewal cycles (software licenses, cloud subscriptions, hardware warranties, etc.).
  • Coordinate with vendors and internal sales teams to get accurate renewal quotes.
  • Prepare and deliver renewal proposals to clients in a timely manner.
  • Maintain and update customer records and renewal data in CRM systems (e.g., Salesforce, HubSpot).
  • Follow up with customers on pending renewals, clarifications, and documentation.
  • Identify upsell or cross-sell opportunities during the renewal process and alert the sales/account team.
  • Collaborate with procurement and finance teams to ensure proper order processing and invoicing.
  • Respond promptly to client inquiries regarding renewal status, pricing, or product details.
  • Generate reports on renewal status, revenue forecast, and pipeline health for internal review.
  • Assist in maintaining compliance with licensing terms and vendor guidelines.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

  • Paid time off
  • Provident Fund

Work Location: In person

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