Sales Coordinator

Job Summary

The Sales Coordinator will provide administrative, operational, and coordination support to the Sales team. The role involves managing sales documentation, coordinating with internal departments, supporting order processing, maintaining sales records, and ensuring smooth day-to-day operations to help the team achieve business targets.

Key Responsibilities:
1. Sales Operations & Coordination

• Support the Sales team with day-to-day administrative tasks.
• Coordinate with internal teams such as Logistics, Finance, and Customer Support for order processing and delivery.
• Track order status and update the sales team/customers accordingly.
• Maintain and update customer records, sales data, and order information in CRM/ERP systems.

2. Documentation & Reporting

• Prepare quotations, proposals, sales agreements, and other documents.
• Maintain and organize sales reports, MIS, dashboards, and sales trackers.
• Assist in compiling monthly/quarterly sales performance reports.

3. Customer Support

• Respond to customer inquiries related to products, pricing, order status, and service issues.
• Ensure timely follow-ups and maintain high customer satisfaction.
• Escalate unresolved issues to senior team members when needed.

4. Coordination With Field Sales Team

• Support field executives with documentation, scheduling, and backend requirements.
• Arrange meetings, demos, calls, and client appointments for the sales team.
• Maintain communication between field staff and office teams to ensure smooth workflow.

5. Process & Compliance

• Ensure all sales operations follow internal policies and compliance guidelines.
• Coordinate for invoice processing, payment follow-ups, and shipment documentation.
• Support marketing and sales campaigns as required.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Commerce, or related field.
• 3–5 years of experience in sales coordination, inside sales, or administration (freshers can be considered where relevant).
• Experience with CRM or ERP systems is an advantage.

Skills Required

• Strong communication and interpersonal skills.
• Excellent multitasking and organizational abilities.
• Proficiency in MS Excel, Word, and PowerPoint.
• Attention to detail and ability to work with tight timelines.
• Customer-centric approach and problem-solving ability.

Work Environment

• Full-time role, office-based.
• Collaborative environment with cross-functional interaction.

Job Type: Full-time

Pay: ₹35,000.00 - ₹60,000.00 per month

Work Location: In person