Job
Description
JOB TITLE VIP CONSULTANT / VIP SALES CONSULTANT HNI SALES & CUSTOMER EXPERIENCE ?? READ THE JOB DESCRIPTION VERY PROPERLY WHILE APPLYING ???? LOCATION & OFFICE ADDRESSES SALES CONSULTANT / CRM EXECUTIVE CUSTOMER SERVICE 4TH FLOOR, B WING, MARWAH CENTRE A, KRISHANLAL MARWAH MARG, MAROL, ANDHERI EAST, MUMBAI, MAHARASHTRA 400072 (LANDMARK: NEAR PIKNIK HOTEL) PRODUCT ADVISOR TELESALES (BENGALURU) 3RD FLOOR, NO. 90 INDUSTRIAL AREA, GR ICON, JYOTI NIVAS COLLEGE ROAD, OPP. GILLY'S 104, 5TH BLOCK, KORAMANGALA, BENGALURU ???? EXPERIENCE REQUIRED Minimum 6 MONTHS TO 2 YEARS (MANDATORY) in SALES / CUSTOMER SERVICE / HNI SALES 3+ YEARS PREFERRED in CUSTOMER SUPPORT, HNI SALES, OR RELATED FUNCTIONS ???? DEPARTMENT FINANCE & ACCOUNTS / CUSTOMER SERVICE COMPANY HNI DIVISION ???? ROLE OVERVIEW We seek a HIGH-PERFORMING, SELF-DRIVEN, CUSTOMER SERVICE AND SALES PROFESSIONAL to manage PREMIUM HNI CLIENTS. This role combines HNI CUSTOMER SERVICE, POST-SALES ENGAGEMENT, and CONSULTATIVE CLIENT SERVICES. You'll serve as a TRUSTED ADVISOR, PROBLEM-SOLVER, AND RELATIONSHIP MANAGER for HNI CLIENTS in their JOURNEY TO FIND HAPPINESS. ???? KEY RESPONSIBILITIES Manage the POST-SALES/SALES/CRM EXPERIENCE of HNI clients Handle ESCALATIONS AND HIGH-TOUCH INTERACTIONS PROSPECT, SHORTLIST, AND REPRESENT CLIENTS to suitable options Conduct CONSULTATION AND COUNSELING SESSIONS Drive RENEWALS AND RETENTION through relationship-building Ensure a SEAMLESS AND PERSONALIZED CLIENT EXPERIENCE Lead and support TELESALES & SERVICE TEAMS to meet revenue goals ? REQUIREMENTS STRONG COMMUNICATION SKILLS (VERBAL & WRITTEN) IN ENGLISH HIGH EMOTIONAL QUOTIENT, INTEGRITY, PATIENCE, AND PERSUASION PROFESSIONAL DEMEANOR WITH A PLEASING PERSONALITY Comfortable with CONSULTATIVE SALES & HNI CLIENT HANDLING Minimum Qualification: HSC (Bachelor's Degree preferred) ? GOOD TO HAVE FLUENCY IN REGIONAL LANGUAGES Background in LUXURY SERVICES / HNI SALES / CLIENT RELATIONS / LIFESTYLE BRANDS ???? COMPENSATION GOOD PACKAGE WITH EXCELLENT INCENTIVES ???? HOW TO APPLY Interested candidates can send their UPDATED CV to: ???? [HIDDEN TEXT]
