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1.0 - 3.0 years
0 - 2 Lacs
Mumbai City, Maharashtra, India
On-site
JOB TITLE VIP CONSULTANT / VIP SALES CONSULTANT HNI SALES & CUSTOMER EXPERIENCE ?? READ THE JOB DESCRIPTION VERY PROPERLY WHILE APPLYING ???? LOCATION & OFFICE ADDRESSES SALES CONSULTANT / CRM EXECUTIVE CUSTOMER SERVICE 4TH FLOOR, B WING, MARWAH CENTRE A, KRISHANLAL MARWAH MARG, MAROL, ANDHERI EAST, MUMBAI, MAHARASHTRA 400072 (LANDMARK: NEAR PIKNIK HOTEL) PRODUCT ADVISOR TELESALES (BENGALURU) 3RD FLOOR, NO. 90 INDUSTRIAL AREA, GR ICON, JYOTI NIVAS COLLEGE ROAD, OPP. GILLY'S 104, 5TH BLOCK, KORAMANGALA, BENGALURU ???? EXPERIENCE REQUIRED Minimum 6 MONTHS TO 2 YEARS (MANDATORY) in SALES / CUSTOMER SERVICE / HNI SALES 3+ YEARS PREFERRED in CUSTOMER SUPPORT, HNI SALES, OR RELATED FUNCTIONS ???? DEPARTMENT FINANCE & ACCOUNTS / CUSTOMER SERVICE COMPANY HNI DIVISION ???? ROLE OVERVIEW We seek a HIGH-PERFORMING, SELF-DRIVEN, CUSTOMER SERVICE AND SALES PROFESSIONAL to manage PREMIUM HNI CLIENTS. This role combines HNI CUSTOMER SERVICE, POST-SALES ENGAGEMENT, and CONSULTATIVE CLIENT SERVICES. You'll serve as a TRUSTED ADVISOR, PROBLEM-SOLVER, AND RELATIONSHIP MANAGER for HNI CLIENTS in their JOURNEY TO FIND HAPPINESS. ???? KEY RESPONSIBILITIES Manage the POST-SALES/SALES/CRM EXPERIENCE of HNI clients Handle ESCALATIONS AND HIGH-TOUCH INTERACTIONS PROSPECT, SHORTLIST, AND REPRESENT CLIENTS to suitable options Conduct CONSULTATION AND COUNSELING SESSIONS Drive RENEWALS AND RETENTION through relationship-building Ensure a SEAMLESS AND PERSONALIZED CLIENT EXPERIENCE Lead and support TELESALES & SERVICE TEAMS to meet revenue goals ? REQUIREMENTS STRONG COMMUNICATION SKILLS (VERBAL & WRITTEN) IN ENGLISH HIGH EMOTIONAL QUOTIENT, INTEGRITY, PATIENCE, AND PERSUASION PROFESSIONAL DEMEANOR WITH A PLEASING PERSONALITY Comfortable with CONSULTATIVE SALES & HNI CLIENT HANDLING Minimum Qualification: HSC (Bachelor's Degree preferred) ? GOOD TO HAVE FLUENCY IN REGIONAL LANGUAGES Background in LUXURY SERVICES / HNI SALES / CLIENT RELATIONS / LIFESTYLE BRANDS ???? COMPENSATION GOOD PACKAGE WITH EXCELLENT INCENTIVES ???? HOW TO APPLY Interested candidates can send their UPDATED CV to: ???? [HIDDEN TEXT]
Posted 4 days ago
4.0 - 8.0 years
9 - 10 Lacs
Mumbai
Work from Office
Job Summary If you are looking for an opportunity to grow in Proposals function, Emerson has this excellent role for you! The Proposal Engineer will be responsible for providing proposal support for Flow Products business (coriolis, vortex, electromagnetic flowmeters) across India. In This Role, Your Responsibilities Will Be: Perform technical review of customer s enquiry and make note of key points Get agreement with key collaborators on offering strategy Work with our factories on customer s special requirements Identify clarifications / deviations / assumptions against customer specifications Develop timely & error-free proposals Assist in resolving technical queries from customers Enhance usage tools such as Oracle GQF, CRM, Product Advisor, My Emerson. Perform technical check of customer s Purchase Order Maintain up to date knowledge of existing products, complete training to develop additional skills and new product knowledge. Collaborate with key team members to understand business priorities and drive improvement opportunities. Who You Are: You take action quickly and critically in constantly fast-paced and unexpected situations. You Are always customer focused and work to optimize the processes in order to achieve favorable results. You are an active learner who collaborates within and outside the team effectively. For This Role, You Will Need: Strong working knowledge of Flow measurement technologies. Strong ability to get results and committed in a highly matrixed organization will be key point for considerations. Flexibility to work long hours to meet deadlines. Preferred Qualifications that Set You Apart: Degree in Instrumentation Engineering with minimum 3 years of experience in related Proposals function. Excellent problem-solving and analytical foresight with written, verbal, and interpersonal skills. Able to multi-task in a fast-paced environment. Our Culture & Commitment to You: . .
Posted 3 weeks ago
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