Sales Coach

Its fun to work in a company where people truly BELIEVE in what they are doing!

Were committed to bringing passion and customer focus to the business.

Job Summary:

The Sales Coach is responsible for improving the performance and effectiveness of the sales team by providing targeted coaching, feedback, and development strategies. This role plays a critical part in driving sales excellence, improving conversion rates, and enhancing overall team capability.

Key Responsibilities:

• Deliver structured 1:1 and group coaching sessions to underperforming and developing sales agents.
• Analyze sales metrics and performance data to identify trends, gaps, and coaching opportunities.
• Conduct call listening sessions and provide actionable feedback focused on skills like objection handling, closing, rapport building, and product knowledge.
• Collaborate with Training and Sales Leadership to design and implement ongoing skill development initiatives.
• Support new hire onboarding and provide side-by-side coaching during ramp periods.
• Monitor improvement post-coaching and maintain documentation of coaching plans and outcomes.
• Contribute to the development of sales scripts, pitch decks, and sales tools.
• Foster a culture of continuous improvement and sales excellence.

Qualifications:

• Bachelor s degree or equivalent experience in Sales, Business, or related field.
• Minimum 2 3 years of experience in a sales or sales coaching/training role.
• Strong understanding of sales techniques, CRM systems, and customer journey dynamics.
• Excellent communication, interpersonal, and leadership skills.
• Ability to motivate and influence individuals across varying performance levels.
• Experience in a BPO or high-volume sales environment is a plus.

Key Skills:

• Sales coaching & mentoring
• Performance analysis
• Objection handling techniques
• CRM proficiency (e.g., Salesforce, HubSpot)
• Communication & feedback delivery
• Goal-oriented and results-driven

If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!