Posted:17 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

1. Sales Support & Coordination

· Assist sales team in preparing quotations, tenders, and proposals.

· Follow up with clients for approvals, POs, and payments.

· Maintain customer database, inquiries, and sales pipeline updates.

2. Order & Documentation Management

· Process sales orders in line with company policies.

· Coordinate with design, purchase, and project teams for order execution.

· Maintain records of quotations, agreements, invoices, and delivery schedules.

3. Client Communication

· Act as point of contact for client queries on order status, delivery, and documentation.

· Share product catalogues, specifications, and drawings when required.

· Support in scheduling client meetings and presentations.

4. Internal Coordination

· Liaise with production, purchase, and logistics to ensure timely dispatch of equipment.

· Track and report sales order progress to management and sales executives.

· Support in sales reporting, MIS, and forecast preparation.

5. After-Sales & Payment Follow-Up

· Coordinate with service team for warranty/service requirements.

· Assist in following up with clients for balance payments and UTR references.

Required Skills & Competencies

· Excellent communication and interpersonal skills.

· Strong organizational and multitasking abilities.

· Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM software.

· Attention to detail and accuracy in documentation.

· Knowledge of kitchen equipment industry (preferred, not mandatory).

Qualifications & Experience

· Graduate in Business Administration/Commerce/Engineering or equivalent.

· 1–4 years of experience as Sales Coordinator / Sales Support / Customer Service.

· Experience in kitchen equipment, hospitality, or B2B project industry preferred.

Key Performance Indicators (KPIs)

· Accuracy and timeliness in quotation and order processing.

· Reduction in delays due to coordination gaps.

· Client satisfaction and positive feedback.

· Sales team productivity support.

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer
+91 9606987928

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