4 years
3 Lacs
Posted:17 hours ago|
Platform:
On-site
Full Time
1. Sales Support & Coordination
· Assist sales team in preparing quotations, tenders, and proposals.
· Follow up with clients for approvals, POs, and payments.
· Maintain customer database, inquiries, and sales pipeline updates.
2. Order & Documentation Management
· Process sales orders in line with company policies.
· Coordinate with design, purchase, and project teams for order execution.
· Maintain records of quotations, agreements, invoices, and delivery schedules.
3. Client Communication
· Act as point of contact for client queries on order status, delivery, and documentation.
· Share product catalogues, specifications, and drawings when required.
· Support in scheduling client meetings and presentations.
4. Internal Coordination
· Liaise with production, purchase, and logistics to ensure timely dispatch of equipment.
· Track and report sales order progress to management and sales executives.
· Support in sales reporting, MIS, and forecast preparation.
5. After-Sales & Payment Follow-Up
· Coordinate with service team for warranty/service requirements.
· Assist in following up with clients for balance payments and UTR references.
Required Skills & Competencies
· Excellent communication and interpersonal skills.
· Strong organizational and multitasking abilities.
· Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM software.
· Attention to detail and accuracy in documentation.
· Knowledge of kitchen equipment industry (preferred, not mandatory).
Qualifications & Experience
· Graduate in Business Administration/Commerce/Engineering or equivalent.
· 1–4 years of experience as Sales Coordinator / Sales Support / Customer Service.
· Experience in kitchen equipment, hospitality, or B2B project industry preferred.
Key Performance Indicators (KPIs)
· Accuracy and timeliness in quotation and order processing.
· Reduction in delays due to coordination gaps.
· Client satisfaction and positive feedback.
· Sales team productivity support.
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
Speak with the employer
+91 9606987928
sri rajalakshmi commercial kitchen equipments pvt ltd
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