Sales Assistant

Company Description

Founded in 2015 by Mallika Sharma, The Leather Laundry (TLL) is a trusted provider of premium repair and restoration services for luxury leather goods. Headquartered in India, TLL specializes in rejuvenating handbags, shoes, leather jackets, and sofas through expert cleaning, repairs, and recoloring. With skilled technicians and a commitment to sustainable luxury, TLL aims to extend the life of cherished leather possessions. Offering convenient door pick-up and drop-off services across Pan India, TLL ensures an effortless experience for its valued clients.

Role Description

This is a full-time on-site Sales Assistant role based in Mayur Vihar. The Sales Assistant will be responsible for assisting customers, managing inquiries, promoting TLL’s services, and maintaining excellent customer relationships. Daily tasks include engaging with clients to understand their needs, providing tailored information on services, managing sales transactions, and maintaining an organized workspace to ensure a seamless and professional customer experience.

Qualifications

• Strong Interpersonal and Communication skills to build positive client relationships and provide excellent service
• Customer Service expertise with the ability to address customer concerns effectively and professionally
• Sales skills, including upselling and explaining service benefits
• Highly developed Organization Skills to handle multiple customer requests and manage workflow efficiently
• Proactive and self-driven with a passion for delivering outstanding customer experiences
• Familiarity with leather goods or luxury services is a plus
• Proficiency in a range of office software and tools to assist with customer and sales management