Sales and Service Engineer

Job Description

1. Good communication in English. English is very important as all sales reports, service reports, daily reports are filed in English. English will also help the candidate read and understand technical brochures, sales bulletins, technical manuals, installation manuals, spare parts manuals. English is also the common language for communicating with each other within the company, the standard language used in all emails and circulars from head office. 2. Be a good listener. 3. Good non-verbal communication as well. 4. Apart from English, should be proficient in at least one Indian language. 5. Should be able to deal with stress. 6. Should be open to working overtime at times when chasing a sale. 7. Should have very high knowledge of automobiles, automobile technology, and future technologies. If the candidate doesn t have knowledge right now, he/she should be open to learning more. 8. Should be open to moving to different cities and towns to work. Not focused only on his/her hometown. 9. Should be eager to work with his/her hands. The job involves a lot of practical demonstrations and that means physical work. The candidate should be willing to get his/her hands dirty while changing tyres, balancing wheels, performing a wheel alignment, performing some welding work. 10. A salesperson s job involves a lot of travelling and the candidate should have his/her own Two-wheeler and be open to travelling a lot. 11. Should be familiar with the below concepts: Basics of Suspension and its Geometry followed by Steering Mechanisms, Understanding of Vehicle Dynamics. This includes Wheel Alignment, Wheel Balancing, and Road Force Balancing. Basics of Engine Operation. Basics of HVAC in Automobiles. Basics on Hydraulics, Pneumatics, Electrical and Electronics. Hydraulics & Pneumatics basics will include the working of Double Acting pump, Power pack etc. Pascals law. Electrical Basics would include Ohm s Law fundamentals, Usage of Multimeter, Basic Electrical Symbols Electronics: Diode configurations, Basic Intel 8081 Microcontroller principle etc. ADAS Features and usage. Basic knowledge of the Indian and international automobile industry and market.