Sales Advisor

A Sales Advisor is a customer-focused sales professional who helps clients choose the right products or services while driving revenue. The role blends consultative selling, product knowledge, and customer service.

Key Roles & Responsibilities of a Sales AdvisorCustomer Engagement

• Greet customers and build rapport
• Understand customer needs through effective questioning and active listening
• Provide personalized recommendations and solutions

Sales & Revenue Generation

• Promote and sell products or services to meet sales targets
• Upsell and cross-sell where appropriate
• Convert inquiries into successful sales

Product Knowledge & Advisory

• Maintain in-depth knowledge of products, pricing, and promotions
• Explain features, benefits, and value clearly
• Address objections and provide comparisons to aid decision-making

Customer Service & Relationship Building

• Ensure a positive customer experience before, during, and after the sale
• Handle customer concerns, complaints, or returns professionally
• Build long-term customer relationships to encourage repeat business

Administrative & Operational Tasks

• Process sales transactions accurately
• Maintain customer records in CRM systems
• Follow company policies, sales scripts, and compliance requirements

Performance & Team Contribution

• Meet or exceed individual and team sales KPIs
• Participate in training and coaching sessions
• Collaborate with team members to improve sales performance

Skills & Qualities Required

• Strong communication and interpersonal skills
• Persuasion and negotiation abilities
• Customer-centric mindset
• Problem-solving skills
• Ability to work in fast-paced environments

Common Industries for Sales Advisors

• Retail
• Banking & financial services
• Telecommunications
• Automotive
• Insurance
• Real estate

Job Types: Full-time, Part-time, Permanent, Fresher, Contractual / Temporary, Freelance
Contract length: 1 month

Pay: ₹12,469.97 - ₹33,807.18 per month

Expected hours: 42 per week

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Paid sick time

Work Location: Hybrid remote in Chandigarh, Chandigarh