SAE

As a Store Operations Manager, your role will involve managing day-to-day operations across an assigned cluster of 56 stores. You will conduct daily visits to a minimum of 2 stores per day to monitor, support, and enhance store operations. Your responsibilities will include liaising with warehouse and procurement teams to address stock-related queries and ensure timely replenishment. Building and sustaining strong relationships with store partners will be crucial, as you address their concerns promptly and effectively. Key Responsibilities: - Ensure high standards of customer service by greeting customers, guiding them as needed, and maintaining fully stocked and organized racks. - Communicate promotional schemes, discounts, and offers to both customers and store partners. - Oversee and manage processes related to merchandise damage, returns, and expiry. - Provide operational support during new store launches, coordinating with store executives for smooth execution. - Train, mentor, and guide new store partners in retail store operations and best practices. Qualifications Required: - Prior experience in store operations or retail management. - Strong communication and interpersonal skills. - Ability to multitask and work efficiently in a fast-paced environment. If there are any additional details about the company in the job description, please provide them so that I can include them in the final output.,