JOB TITLE: SERVICE ENGINEER (ELECTRICAL) – RIGID PACKAGING DIVISION LOCATION: NAVI MUMBAI JOB ROLE: We are looking for a skilled electrical service engineer who can efficiently manage all electrical work involved in installation and commissioning of all rigid packaging machines. This role also involves providing technical support to customers by resolving machine issues, ensuring optimal performance, and maintaining customer satisfaction KEY AREAS OF RESPONSIBILITY: Installation and Commissioning. Technical Support. Maintenance and Repairs. Spare Parts Management. Customer Communication. REPORTING TO: Sr. Manager – Technical Assistance RESPONSIBLITIES: Responsible for all electrical work involved in installation and commissioning of all rigid packaging machines. Perform routine maintenance and address electrical faults promptly to minimize downtime. Addressing and resolving customer complaints promptly to minimize downtime. Providing training to customers on machine operation and maintenance. Offering preventive maintenance recommendations to improve machine reliability. Implement system upgrades or modifications as needed to meet customer needs or improve equipment performance. Maintain accurate service records, including reports on maintenance activities and machine performance. AGE: Above 25 years EDUCATIONAL QUALIFICATIONS: ESSENTIAL: Diploma or Bachelor’s Degree in Electrical Engineering DESIRABLE : Additional certifications in machine installation, maintenance, or related technical fields PROFESSIONAL EXPERIENCE REQUIRED: ESSENTIAL: 5–6 years of hands-on experience in the installation, commissioning, and servicing of packaging machinery. DESIRABLE: Experience in working with Rigid Packaging machines. DESIRABLE SKILL SETS: Strong understanding of Rigid Packaging Machine. Excellent troubleshooting and diagnostic skills to quickly identify and resolve machinery issues. Willingness to travel extensively for installations and customer support while adapting to diverse work environments. Capable of managing installation and commissioning projects from start to finish, ensuring deadlines are met. Skill in preparing detailed and accurate service and maintenance reports. Show more Show less
Designation : IT & Admin Executive Qualification : IT Graduate Experience : 3-5 years Location : Navi Mumbai Job Description: • Installing, configuring and diagnosing of computer hardware, networks, printers, scanners and software. • Excellent knowledge of installing an all types of windows application including latest OS, Outlook mail configuring and MS teams. • Good knowledge of managing video conferencing system. • Good understanding of active directory users, computers and user rights, workstation joining to domain etc. • Replacing and upgrading defective or outdated components when necessary. • Researching and recommending new approaches to improve the networked computer system. • Basic knowledge of Server virtualization, VMWare and Firewall. • Well knowledge of network cabling, Internet, LAN, VPN & WAN. • CCTV surveillance system configuring, monitoring and maintains. • Telephone intercom system maintenance. • Maintenance of Time attendance system and Door access control. • Support admin team with administrative activities. Skills: • Good with MS office • Good written and verbal communication • Good knowledge of network cabling, Internet, LAN, VPN & WAN. Show more Show less
JOB DESCRIPTION COMPANY PROFILE: SACMI is an international group, world leader in the supply of advanced technologies for the Ceramics, Plastics, Food & Beverage, Packaging and Advanced Materials sectors. Its continuous investments in Research & Development - over 150 million euros invested in 3 years - allow SACMI to offer the market the best state of the art technologies, working alongside the customer to develop increasingly efficient, competitive and sustainable products and processes. Sacmi Engineering India is a subsidiary of the SACMI Group. Its operation as a branch office started in 2001 from Navi Mumbai and now have offices at Sanand, Morbi & New Delhi. Sacmi India, engaged in the manufacturing of ceramic machinery, distribution of spare parts and the provision of technical services in the field of ceramic and packaging machines. Website: www.sacmi.com JOB TITLE: Assistant Manager TA LOCATION: Morbi, Gujarat REPORTING TO: Manager – TA – Morbi JOB ROLE: We are seeking a highly motivated and innovative Assistant Manager – Technical Assistance to support and enhance the efficiency of our technical operations. The ideal candidate will have a strong engineering background, leadership, excellent analytical skills and a proactive approach to problem-solving. This role is pivotal in optimizing our service delivery, strengthening customer satisfaction and promoting technical excellence across our operations. KEY AREAS OF RESPONSIBILITY: Drive, supervise and implement robust technical standards, systems and operational processes. Escalate and resolve critical technical issues in a prompt and efficient manner. Conduct market surveys on machine performance, identify and analyze technical issues, compile data and communicate findings to the HQ in Italy. Coordinate effectively with cross-functional departments such as Spare Parts and Accounts. Manage toolboxes, FOC (Free of Cost) materials and coordinate the FOC list with the Spare Parts department. Analyze customer complaints and collaborate with the Sales team to enhance customer offerings and solutions. Perform regular customer visits to build rapport and gauge satisfaction levels. AGE: 28 onwards EXPERIENCE: 8 years and above EDUCATIONAL QUALIFICATIONS: Essential : BE in Mechanical, Automobile, Electrical or Electronics (B.E./B.Tech). Desirable : (B.E./B.Tech). Show more Show less
JOB TITLE: Technical Support and Lab Technologist LOCATION: Vashi Navi Mumbai Experience: 1-3 years JOB ROLE: The Technical Support & Lab Technologist will play a key role in bridging technical support functions between the service & sales team. The individual will ensure timely technical assistance, manage lab operations, support on-site product validations, and contribute to market and customer analysis to aid strategic decision-making. KEY AREAS OF RESPONSIBILITY: Laboratory function Production of Analysis report Trouble shooting based on analyses results Assist customers on GMP for closure and preform production and relative trouble shootings RESPONSIBLITIES: Support the service team by providing laboratory analysis and technical insights to ensure quicker response and resolution times for customer queries and complaints. Act as a technical resource to the Sales Team by offering in-depth product knowledge and assistance during customer discussions, presentations, and trials. Liaise with various vendors for the procurement, maintenance, and calibration of lab equipment to ensure optimal operational efficiency. Understand and implement customer-specific testing protocols and ensure adherence during product development and improvement activities. Assist in the analysis of customer research, market trends and competitor product performance to identify opportunities for product development and business growth. Assist costumers on GMP for closure and preform production and relative trouble shootings EDUCATIONAL QUALIFICATIONS: ESSENTIAL: Diploma/Degree in Engineering PROFESSIONAL EXPERIENCE REQUIRED: ESSENTIAL: 1 -2 years of experience in the laboratory function in the Closure convertor Industry or Beverage Filling Plants DESIRABLE : Experience in the Beverages or Plastic industry DESIRABLE SKILL SETS: Pleasant personality and should be able to communicate effectively. Good time management and planning Attention to Details Good interpersonal skills Goal - oriented Willingness to travel
JOB TITLE: Technical Support Manager - (Filling and Capping Expert for Rigid Packaging Division) LOCATION: Vashi, Navi Mumbai Experience: 8+ years JOB ROLE: Support both Indian and worldwide SACMI customers on establishing SACMI design on filling lines. KEY AREAS OF RESPONSIBILITY: Filling line and Capping trouble shooting Actively improve closures and preforms performance on filling lines Training on capping and filling line aspect internally and to customer. Assist customers on GMP for closure and preform production and relative trouble shootings RESPONSIBLITIES: Support the service team by providing technical insights to ensure quicker response and resolution times for customer queries and complaints. Assist in the analysis of customer research, market trends and competitor product performance to identify opportunities for product development and business growth. Stay in contact with filling line plant managers and technician to monitor SACMI closures and preforms acceptance, the customer complaints in terms of all types of closures application on High Speed Bottling Lines Training on capping and filling line aspect internally and to customer. PROFESSIONAL EXPERIENCE REQUIRED: ESSENTIAL: 8+ years of experience as Filling Line Technical Service. DESIRABLE SKILL SETS: Pleasant personality and should be able to communicate effectively. Good time management and planning Attention to Details Good interpersonal skills Goal - oriented Willingness to travel
As a Technical Support Manager specializing in Filling and Capping for Rigid Packaging Division, located in Vashi, Navi Mumbai, you will be responsible for supporting both Indian and worldwide SACMI customers in establishing SACMI design on filling lines. You should have a minimum of 8 years of experience in this field. Your primary areas of responsibility will include troubleshooting filling line and capping issues, actively enhancing closures and preforms performance, providing training on capping and filling line aspects internally and to customers, as well as assisting customers with GMP for closure and preform production and related troubleshooting. You will collaborate with the service team to offer technical insights for quicker responses and resolutions to customer queries and complaints. Additionally, you will analyze customer research, market trends, and competitor product performance to identify opportunities for product development and business growth. Maintaining communication with filling line plant managers and technicians to oversee SACMI closures and preforms acceptance, as well as addressing customer complaints regarding closures application on High-Speed Bottling Lines, will be a crucial part of your role. Moreover, you will be responsible for conducting training on capping and filling line aspects both internally and for customers. Desirable skill sets for this position include having a pleasant personality with effective communication skills, good time management and planning abilities, attention to detail, strong interpersonal skills, being goal-oriented, and a willingness to travel as needed. If you have at least 8 years of essential experience in Filling Line Technical Service and possess the mentioned skill sets, we would like to hear from you for this challenging and rewarding opportunity.,
COMPANY PROFILE: SACMI is an international group, world leader in the supply of advanced technologies for the Ceramics, Plastics, Food & Beverage, Packaging and Advanced Materials sectors. Its continuous investments in Research & Development - over 150 million euros invested in 3 years - allow SACMI to offer the market the best state of the art technologies, working alongside the customer to develop increasingly efficient, competitive and sustainable products and processes. Sacmi Engineering India is a subsidiary of the SACMI Group. It’s operation as a branch office started in 2001 from Navi Mumbai and now have offices at Sanand, Morbi & New Delhi. Sacmi India, engaged in the manufacturing of ceramic machinery, distribution of spare parts and the provision of technical services in the field of ceramic and packaging machines. Website: www.sacmi.com JOB TITLE: Jr. EXECUTIVE - ACCOUNTS LOCATION: NAVI MUMBAI JOB ROLE: Will be responsible for managing day-to-day financial transactions, ensuring accurate and timely financial reporting and assisting in the preparation of financial statements. Strong attention to detail and a thorough understanding of accounting principles and SAP systems. KEY AREAS OF RESPONSIBILITY: Financial Transaction Financial Reporting Invoicing and Payments Administrative Duties REPORTING TO: Manager - Accounts RESPONSIBLITIES: Posting of purchase invoices including verification of Invoice, freight and Insurance components. Preparation and posting of Sales Invoices and E-Invoices in the accounting/SAP system. Recording and reconciling cash and bank payments including vendor payments, and other operational expenses. Handling and accounting for foreign exchange transactions both inward remittances and outward remittances. Assisting in preparation and monitoring of daily, weekly, and monthly cash flow statements. Maintain organized and accurate financial records. Other duties as assigned. AGE: 23 and above EDUCATIONAL QUALIFICATIONS: ESSENTIAL: Graduation in Finance or Commerce DESIRABLE: SAP knowledge PROFESSIONAL EXPERIENCE REQUIRED: ESSENTIAL: 3-4 years of accounts experience. DESIRABLE SKILL SETS: Proficiency in accounting software (e.g., SAP, or similar). Strong understanding of accounting principles and financial regulations. Excellent analytical and problem-solving skills. Strong attention to detail and accuracy. Good communication and interpersonal skills. Ability to work independently and as part of a team. EXTENT OF DECISION-MAKING AUTHORITY: All major decisions to be taken in concurrence with the Reporting Manager. RESPONSIBLE FOR SUPERVISING ACTIVITES OF: None.
JOB ROLE: We are looking for a proactive Administrative Manager to oversee general administration, facility management, asset procurement and regulatory compliance for our factory and office operations. KEY AREAS OF RESPONSIBILITY General Office Administration Facility & Asset Management Travel & Security Management RESPONSIBLITIES Administration & Complianc e: Managing factory compliances, liaising with government authorities (GPCB, GIDC, Electricity, Water, Gram Panchayat), and ensuring SOP implementation. Asset Managemen t: Overseeing office infrastructure, maintenance of ACs, CCTV, EPBX, company vehicles (Bus, Car), forklifts, cranes, STP and solar systems. Handling vendor management, AMCs, Insurance and procurement of admin assets. Facility Management : Stationery Management, Canteen Facility, Transportation Facility, Admin arrangements in office for medical camp, Office building construction & repair jobs. Travel & Guest Managemen t: Handling hotel and travel bookings, guest arrangements, and coordinating with staff bus for pick-up & drop. Housekeeping & Securit y: Ensuring cleanliness, office upkeep, plantation activities and managing security personnel and Security Services. Financial & Utility Oversigh t: Managing petty cash, processing vouchers and ensuring timely payment of utility bills (electricity, internet, telephone, credit cards, etc.) Exhibition Coordinatio n: Coordinating and arranging Hotel & transport for international guests during exhibitions. Executive Assistanc e: Supporting senior management in administrative tasks and operational efficiency as and when required. AG E: 35 onwards EDUCATIONAL QUALIFICATION Any Graduate. Good in MS-Office. Military Background preferred. PROFESSIONAL EXPERIENCE REQUIRED: 8 –10 years of experience in general administration in any manufacturing industry. DESIRABLE SKILLS Strong interpersonal communication skills Organization and planning Problem analysis and problem-solving Crisis management Prioritization and judgment Independent decision-making Collaboration and team management/ leading skills Ability to work under high pressure environment Multi-tasking Strong personality
JOB TITLE: Technical Assistance Head/ Manager – Technical Assistance LOCATION: Vashi Navi Mumbai Experience : 15+ years JOB ROLE: The Technical Assistance Manager is responsible for leading the team of Service Engineers to ensure efficient, timely and cost-effective technical support to customers. This role involves strategic planning, resource allocation and coordination with both internal teams and Sacmi Italy to ensure smooth execution of machine installations, commissioning and post-sales support. The objective is to maximize technician engagement, optimize revenue from the Technical Assistance department and uphold a high level of customer satisfaction. KEY AREAS OF RESPONSIBILITY: Utilization rate / Days of Engagement of Service Engineers Revenue generated from technical service interventions Timely completion of installations/commissioning/Trouble shooting Quality and timeliness of reports submitted to management Ensuring Customer Satisfaction by resolving technical queries RESPONSIBLITIES: Team leadership and allocation of Service Engineers based on customer call priorities and technical requirements. Forecasting and planning man-days required for upcoming installations and service interventions in coordination with Sacmi Italy. Monitoring and ensuring optimum Days of Engagement of technicians across the year. Driving profitability and efficiency of the Technical Assistance department. Providing escalated-level support for customer technical queries. Overseeing the setup and operations of the Technical Helpdesk. Maintaining detailed reports on Technician deployment and engagement & Installation and commissioning status Ticket resolution and closing rates Ensuring knowledge sharing and training within the service team for continuous upskilling. EDUCATIONAL QUALIFICATIONS: ESSENTIAL: Diploma/Degree in Engineering (Mechanical/Chemical/Electricals/Electronics) DESIRABLE : Post Graduation in Engineering/Management PROFESSIONAL EXPERIENCE REQUIRED: ESSENTIAL: 10+ years of experience in industrial machine installation, troubleshooting and after-sales service, with at least 3-4 years in a team lead or managerial capacity. DESIRABLE : Experience in the Closure & Rigid Packaging industry DESIRABLE SKILL SETS: Strong leadership and team management capabilities Technical expertise in machine commissioning, PLC systems and troubleshooting Familiarity with CRM/helpdesk platforms for ticket management Excellent planning, coordination and reporting skills Ability to handle escalations and complex customer queries Strong communication and liaison skills with global counterparts Good interpersonal skills Goal - oriented Willingness to travel EXTENT OF DECISION MAKING AUTHORITY: Independent decision-making on team allocation and daily operations Strategic decisions in consultation with senior management Authority to escalate critical issues to internal leadership
JOB TITLE: Technical Assistance Head/ Manager Technical Assistance LOCATION: Vashi Navi Mumbai Experience : 15+ years JOB ROLE: The Technical Assistance Manager is responsible for leading the team of Service Engineers to ensure efficient, timely and cost-effective technical support to customers. This role involves strategic planning, resource allocation and coordination with both internal teams and Sacmi Italy to ensure smooth execution of machine installations, commissioning and post-sales support. The objective is to maximize technician engagement, optimize revenue from the Technical Assistance department and uphold a high level of customer satisfaction. KEY AREAS OF RESPONSIBILITY: Utilization rate / Days of Engagement of Service Engineers Revenue generated from technical service interventions Timely completion of installations/commissioning/Trouble shooting Quality and timeliness of reports submitted to management Ensuring Customer Satisfaction by resolving technical queries RESPONSIBLITIES: Team leadership and allocation of Service Engineers based on customer call priorities and technical requirements. Forecasting and planning man-days required for upcoming installations and service interventions in coordination with Sacmi Italy. Monitoring and ensuring optimum Days of Engagement of technicians across the year. Driving profitability and efficiency of the Technical Assistance department. Providing escalated-level support for customer technical queries. Overseeing the setup and operations of the Technical Helpdesk. Maintaining detailed reports on Technician deployment and engagement & Installation and commissioning status Ticket resolution and closing rates Ensuring knowledge sharing and training within the service team for continuous upskilling. EDUCATIONAL QUALIFICATIONS: ESSENTIAL: Diploma/Degree in Engineering (Mechanical/Chemical/Electricals/Electronics) DESIRABLE : Post Graduation in Engineering/Management PROFESSIONAL EXPERIENCE REQUIRED: ESSENTIAL: 10+ years of experience in industrial machine installation, troubleshooting and after-sales service, with at least 3-4 years in a team lead or managerial capacity. DESIRABLE : Experience in the Closure & Rigid Packaging industry DESIRABLE SKILL SETS: Strong leadership and team management capabilities Technical expertise in machine commissioning, PLC systems and troubleshooting Familiarity with CRM/helpdesk platforms for ticket management Excellent planning, coordination and reporting skills Ability to handle escalations and complex customer queries Strong communication and liaison skills with global counterparts Good interpersonal skills Goal - oriented Willingness to travel EXTENT OF DECISION MAKING AUTHORITY: Independent decision-making on team allocation and daily operations Strategic decisions in consultation with senior management Authority to escalate critical issues to internal leadership Show more Show less
COMPANY PROFILE: SACMI is an international group, world leader in the supply of advanced technologies for the Ceramics, Plastics, Food & Beverage, Packaging and Advanced Materials sectors. Its continuous investments in Research & Development - over 150 million euros invested in 3 years - allow SACMI to offer the market the best state of the art technologies, working alongside the customer to develop increasingly efficient, competitive and sustainable products and processes. Sacmi Engineering India is a subsidiary of the SACMI Group. It’s operation as a branch office started in 2001 from Navi Mumbai and now have offices at Sanand, Morbi & New Delhi. Sacmi India, engaged in the manufacturing of ceramic machinery, distribution of spare parts and the provision of technical services in the field of ceramic and packaging machines. Website: www.sacmi.com JOB TITLE: SERVICE ENGINEER (ELECTRONICS) – REFRACTORY DIVISION LOCATION: NAVI MUMBAI JOB ROLE: We are seeking a Senior Service Engineer with strong expertise in industrial automation systems and control software. The ideal candidate will have experience working with Siemens S7, Omron, and Rockwell systems, and will play a key role in delivering technical assistance, installing, configuring, and troubleshooting automation solutions. KEY AREAS OF RESPONSIBILITY: Installation and Commissioning. Technical Support. Maintenance and Repairs. Customer Communication. REPORTING TO: Chief Technical Officer RESPONSIBLITIES: Install, maintain, and troubleshoot industrial automation systems (PLC-based) including Siemens S7, Omron, and Rockwell. Program and configure control systems and related software applications. Provide on-site and remote technical support to customers and internal teams. Conduct system testing, commissioning, and performance validation. Liaise with OEM and other stakeholders for advanced support and training. Generate and maintain documentation, reports and service records. Travel to customer sites as needed – extensive field job. Be available during non-standard hours for emergency support when required. Train customers or junior engineers on system use and maintenance. AGE: Above 25 years EDUCATIONAL QUALIFICATIONS: ESSENTIAL: Diploma or Bachelor’s Degree in Mechatronics/Electronics. DESIRABLE : Additional certifications in machine installation, maintenance, or related technical fields PROFESSIONAL EXPERIENCE REQUIRED: ESSENTIAL: 6–7 years of hands-on experience in automation and control systems. Proficient in working with Siemens S7 , Omron and Rockwell PLCs and software platforms. DESIRABLE: Experience in working with refractory machines. DESIRABLE SKILL SETS: Prior experience in servicing heavy industrial machinery or equipment. Ability to work independently and manage multiple tasks. Openness to international travel after training. Customer-focused attitude and proactive service mindset. EXTENT OF DECISION-MAKING AUTHORITY: All decisions to be taken in consultation with the Manager RESPONSIBLE FOR SUPERVISING ACTIVITES OF: None
COMPANY PROFILE: SACMI is an international group, world leader in the supply of advanced technologies for the Ceramics, Plastics, Food & Beverage, Packaging and Advanced Materials sectors. Its continuous investments in Research & Development - over 150 million euros invested in 3 years - allow SACMI to offer the market the best state of the art technologies, working alongside the customer to develop increasingly efficient, competitive and sustainable products and processes. Sacmi Engineering India is a subsidiary of the SACMI Group. Its operation as a branch office started in 2001 from Navi Mumbai and now have offices at Sanand, Morbi & New Delhi. Sacmi India, engaged in the manufacturing of ceramic machinery, distribution of spare parts and the provision of technical services in the field of ceramic and packaging machines. Website: www.sacmi.com JOB TITLE: SERVICE ENGINEER (ELECTRONICS) REFRACTORY DIVISION LOCATION: NAVI MUMBAI JOB ROLE: We are seeking a Senior Service Engineer with strong expertise in industrial automation systems and control software. The ideal candidate will have experience working with Siemens S7, Omron, and Rockwell systems, and will play a key role in delivering technical assistance, installing, configuring, and troubleshooting automation solutions. KEY AREAS OF RESPONSIBILITY: Installation and Commissioning. Technical Support. Maintenance and Repairs. Customer Communication. REPORTING TO: Chief Technical Officer RESPONSIBLITIES: Install, maintain, and troubleshoot industrial automation systems (PLC-based) including Siemens S7, Omron, and Rockwell. Program and configure control systems and related software applications. Provide on-site and remote technical support to customers and internal teams. Conduct system testing, commissioning, and performance validation. Liaise with OEM and other stakeholders for advanced support and training. Generate and maintain documentation, reports and service records. Travel to customer sites as needed extensive field job. Be available during non-standard hours for emergency support when required. Train customers or junior engineers on system use and maintenance. AGE: Above 25 years EDUCATIONAL QUALIFICATIONS: ESSENTIAL: Diploma or Bachelors Degree in Mechatronics/Electronics. DESIRABLE : Additional certifications in machine installation, maintenance, or related technical fields PROFESSIONAL EXPERIENCE REQUIRED: ESSENTIAL: 67 years of hands-on experience in automation and control systems. Proficient in working with Siemens S7 , Omron and Rockwell PLCs and software platforms. DESIRABLE: Experience in working with refractory machines. DESIRABLE SKILL SETS: Prior experience in servicing heavy industrial machinery or equipment. Ability to work independently and manage multiple tasks. Openness to international travel after training. Customer-focused attitude and proactive service mindset. EXTENT OF DECISION-MAKING AUTHORITY: All decisions to be taken in consultation with the Manager RESPONSIBLE FOR SUPERVISING ACTIVITES OF: None Show more Show less
As an IT & Admin Executive, you will be responsible for installing, configuring, and diagnosing computer hardware, networks, printers, scanners, and software. Your role will involve excellent knowledge of installing all types of Windows applications, including the latest OS, Outlook mail configuring, and MS Teams. Additionally, you should have a good understanding of managing the video conferencing system and active directory users, computers, user rights, and workstation joining to the domain. You will also be required to replace and upgrade defective or outdated components when necessary, as well as research and recommend new approaches to improve the networked computer system. Basic knowledge of server virtualization, VMWare, and Firewall is essential for this role. You should possess a good understanding of network cabling, Internet, LAN, VPN, and WAN, along with CCTV surveillance system configuring, monitoring, and maintenance. Furthermore, you will be responsible for maintaining the telephone intercom system, time attendance system, and door access control. Supporting the admin team with administrative activities will also be part of your duties. Proficiency in MS Office, strong written and verbal communication skills, and a good knowledge of network cabling, Internet, LAN, VPN, and WAN are essential skills required for this position.,
As a Senior Service Engineer in the Refractory Division at SACMI, your role will involve utilizing your expertise in industrial automation systems and control software to deliver technical assistance, install, configure, and troubleshoot automation solutions. You will play a crucial part in ensuring the smooth functioning of these systems and providing essential support to customers. Key Areas of Responsibility: - Installation and Commissioning - Technical Support - Maintenance and Repairs - Customer Communication In this position, you will be responsible for: - Installing, maintaining, and troubleshooting industrial automation systems (PLC-based) such as Siemens S7, Omron, and Rockwell. - Programming and configuring control systems and related software applications. - Offering on-site and remote technical support to customers and internal teams. - Conducting system testing, commissioning, and performance validation. - Collaborating with OEMs and other stakeholders for advanced support and training. - Generating and maintaining documentation, reports, and service records. - Traveling to customer sites for extensive field jobs. - Being available during non-standard hours for emergency support as needed. - Training customers or junior engineers on system use and maintenance. Qualifications Required: - Diploma or Bachelor's Degree in Mechatronics/Electronics (Essential) - Additional certifications in machine installation, maintenance, or related technical fields (Desirable) Professional Experience Required: - 6-7 years of hands-on experience in automation and control systems. - Proficiency in working with Siemens S7, Omron, and Rockwell PLCs and software platforms. - Experience in working with refractory machines (Desirable) Desirable Skill Sets: - Previous experience in servicing heavy industrial machinery or equipment. - Ability to work independently, manage multiple tasks, and adapt to international travel after training. - Customer-focused attitude and proactive service mindset. As a Senior Service Engineer, you will work closely with the Chief Technical Officer and make decisions in consultation with the Manager. You will have the opportunity to contribute to the success of SACMI by providing top-notch technical support and ensuring the efficiency and reliability of automation solutions in the Refractory Division.,