Electronic Software Engineer

As a Senior Service Engineer in the Refractory Division at SACMI, your role will involve utilizing your expertise in industrial automation systems and control software to deliver technical assistance, install, configure, and troubleshoot automation solutions. You will play a crucial part in ensuring the smooth functioning of these systems and providing essential support to customers. Key Areas of Responsibility: - Installation and Commissioning - Technical Support - Maintenance and Repairs - Customer Communication In this position, you will be responsible for: - Installing, maintaining, and troubleshooting industrial automation systems (PLC-based) such as Siemens S7, Omron, and Rockwell. - Programming and configuring control systems and related software applications. - Offering on-site and remote technical support to customers and internal teams. - Conducting system testing, commissioning, and performance validation. - Collaborating with OEMs and other stakeholders for advanced support and training. - Generating and maintaining documentation, reports, and service records. - Traveling to customer sites for extensive field jobs. - Being available during non-standard hours for emergency support as needed. - Training customers or junior engineers on system use and maintenance. Qualifications Required: - Diploma or Bachelor's Degree in Mechatronics/Electronics (Essential) - Additional certifications in machine installation, maintenance, or related technical fields (Desirable) Professional Experience Required: - 6-7 years of hands-on experience in automation and control systems. - Proficiency in working with Siemens S7, Omron, and Rockwell PLCs and software platforms. - Experience in working with refractory machines (Desirable) Desirable Skill Sets: - Previous experience in servicing heavy industrial machinery or equipment. - Ability to work independently, manage multiple tasks, and adapt to international travel after training. - Customer-focused attitude and proactive service mindset. As a Senior Service Engineer, you will work closely with the Chief Technical Officer and make decisions in consultation with the Manager. You will have the opportunity to contribute to the success of SACMI by providing top-notch technical support and ensuring the efficiency and reliability of automation solutions in the Refractory Division.,