ZEISS in India
ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.
ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS success story in India is continuing at a rapid pace.
Further information at ZEISS India .
The S/4HANA Quality Management (QM) Solution Consultant APAC Hub is a key role, responsible for the design, configuration, and deployment of quality processes across global manufacturing and supply chain operations. This position requires deep expertise in S/4HANA QM, covering quality planning, inspection, and quality notifications, and must support both process and discrete manufacturing industries.
The successful candidate will be a subject matter expert in SAP QM, working closely with global business and IT teams to ensure the delivery of standardized, compliant, and efficient quality management solutions across inbound, in-process, and outbound scenarios.
Primary Duties and Responsibilities:
- Lead the design and configuration of SAP S/4HANA QM processes across quality planning, inspection lot creation, results recording, usage decision, and quality notifications.
- Support end-to-end quality scenarios, including goods receipt inspection, in-process inspection, final inspection, and customer complaint management for discrete and process manufacturing.
- Ensure integration of QM with other SAP modules, including MM, PP, EWM, SD, and PM, and ensure seamless handoffs across production and logistics processes.
- Design and implement quality inspection setup with inspection plans, sampling procedures, master inspection characteristics, MICs, and dynamic modification rules.
- Act as a single point of contact for QM-related topics across project phases
- Drive alignment with global templates, while accommodating regional legal and compliance requirements, including regulated environments (e.g., ISO, FDA, GMP).
- Support system testing including unit tests, integration tests, UAT, and coordinate defect resolution in close collaboration with business users.
- Lead data readiness and migration of quality master data such as inspection plans, MICs, catalogs, and quality info records.
- Ensure effective cutover planning and hypercare support to enable smooth go-lives and business continuity.
Contribute to continuous improvement initiatives, digital quality reporting, and adoption of Fiori apps or embedded analytics for real-time quality KPIs.
- Bachelors degree in Engineering, Quality or Information Technology.
- 7+ years of experience in SAP, with at least 2+ years hands-on in S/4HANA Quality Management.
- Proven track record in delivering quality processes in both discrete and process industries, including integration with production and warehouse systems.
- Strong understanding of quality master data, inspection lots, notifications, and defect management.
- Experience in managing quality processes in regulated manufacturing environments is a strong plus.
- Familiarity with tools like Fiori apps, SAP Analytics Cloud (SAC), and workflow-based quality notifications preferred.
- Participation in global template-driven rollouts or large-scale SAP S/4HANA transformation projects is highly desirable.
- SAP QM certification is a plus.
- Excellent communication, analytical, and stakeholder engagement skills
Knowledge of ITSM and Solution Manager is preferred
Your ZEISS Recruiting Team:
Sikcha Chhetri, Upasana Sinal
