RPMG:Portfolio Manager - Mortgage Loans

No of VacanciesReports toArea Collections ManagerIs a Team leaderNTeam SizeGradeAM/DMBusinessRetail BankingDepartmentRetail Portfolio Management GroupSub-DepartmentFlowsLocationPAN IndiaAbout Retail Portfolio Management GroupRetail Portfolio Management Group (RPMG)Growth, Profitability, and Sustainability (GPS)AbouttheRoleThe Portfolio Manager for Mortgage products (Home Loan, LAP & Asha) is responsible for managing the portfolio of mortgage loans, ensuring NPA resolution, and achieving collection targets This role involves handling the Risk 60 portfolio, achieving resolution and normalization targets, and ensuring compliance with audit proceduresPortfolio ManagementManage the portfolio of mortgage loan products including Home Loan, Loan Against Property (LAP), and AshaEnsure maximum release from the NPA pool by achieving the required resolution target as per the business requirementEnsure minimum addition to the NPA pool by maintaining the delinquency levelAchieve calling resolution targets for X & 30 buckets for mortgage productsAdhere to calling norm targets for mortgage productsShould have knowledge about SARFAESI Act and the linked secured processOperational ManagementOversee the collection process to ensure efficient and effective portfolio managementMonitor and analyze portfolio performance metrics and implement necessary adjustmentsEnsure compliance with regulatory guidelines and internal policiesEngage defaulting members through telephone, emails, and physical visits to recover payments on defaulted accountsMaintain daily activity logs of calls, physical visits, right party contacts, promises to pay, and promises to pay keptData Analysis and ReportingCollect, analyze, and interpret data to measure portfolio performance against established KPIsGenerate detailed reports on portfolio metrics and provide actionable insightsIdentify trends, patterns, and opportunities for optimizationProcess ImprovementContinuously evaluate and enhance portfolio management processes and workflowsIdentify opportunities to improve efficiency and effectivenessImplement industry best practices and emerging technologiesQualificationsGraduation/Post-Graduation from a recognized instituteMinimum of 3 years of relevant experience in the NBFC/Banking industryDesired QualificationsKnowledge and understanding of collections and market dynamicsKnowledge of regulatory guidelines and normsOperational and system knowledgeRole ProficienciesProven experience in portfolio management, preferably within the financial services industryStrong analytical skills with proficiency in data analysis and interpretationExcellent project management skills with the ability to prioritize and meet deadlinesStrong interpersonal and communication skills with the ability to collaborate effectivelyAbility to manage complex client situationsAbility to manage risk and uncertainty for self and team within a dynamic priority-setting environmentAbility to handle pressure and meet deadlinesAboutAxisIncorporated in 1994, Axis Bank is one of India s most trusted banks & the third largest in the private sector At Axis Bank, customer centricity has always been the foundation of our business Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent poolThe Bank has a young & engaged workforce of over 60, 000 employees, with an average age of 30 years We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way