RPA Support Engineer - Pune

3 - 4 years

5 - 10 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

RPA Support Engineer

Support roles (L1/L2/L3)

Key Responsibilities

  • RPA bot monitoring & support (UiPath )
  • Manage UiPath Orchestrator / Control Room operations
  • Handle incidents, failures, and SLA-based support tickets
  • Troubleshoot bot failures and re-run jobs
  • Perform deployment validation and schedules
  • Manage change requests and access requests
  • Create & maintain support documentation
  • Coordinate with business users & RPA dev teams
  • Root cause analysis and continuous improvement

Mandatory Skills

  • RPA Support Experience (NOT just development)
  • UiPath
  • UiPath Orchestrator
  • Automation Anywhere
  • Jira (incident & change management)
  • Change request handling
  • Production support & ticketing

Good to Have

  • SQL / Python basics
  • ITIL exposure
  • RPA deployment lifecycle knowledge
  • Monitoring tools

Who Should Apply

support

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