1104 Rpa Jobs - Page 40

About The Role Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. ? Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. ? Roles and Responsibilities - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. ? Required skills and qualifications - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. ? Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Delivery Management. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Job Purpose Wipro is currently look for an experienced Program Manager to join our ranks. The Program Manager will be responsible for the overall technical transformation implementation at the client end. ? Objectives of this role - Strategize, implement, and maintain program initiatives that adhere to organizational and client objectives. - Develop program assessment protocols for evaluation and improvement of Digital Transformation projects. - Maintain organizational standards of satisfaction, quality, and performance. - Oversee multiple project teams, ensuring program goals are reached. - Manage budget and funding channels for maximum productivity. ? Roles and Responsibilities - Collaborate with cross-functional teams and business stakeholders, including software engineers, data analysts, product managers, and operations teams, to design and improve end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations as per the business and industry standards. - Design and Drive large Transformation initiatives which may include automation, RPA, AI/GenAI, Chatbots, CX tools like agent assist, workflow orchestration, Quality management tools etc. - Drive automation initiatives by leveraging technology and process optimization to streamline manual tasks and improve overall productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes related to banking operations and process optimization and apply this knowledge to improve business initiatives. - Drive regular project meetings & ensure transformation initiatives are driven to completion. - Manage discussions with required stakeholders for on various aspects of the program for timely follow up till closure. - Performs Quality Control via reviews of the design created by Functional Consultant and Tech Architect - Responsible for receiving the sign-off on the design, UAT and Hypercare from the customer - Establish working relationships and routinely interface with project sponsors, business stakeholders & technology partners. ? Required skills and qualifications - 5+ years of experience in an upper-management role, preferably in program management. - Exceptional skills in leadership, time management, facilitation, and organization. - Core experience in Digital Transformation in Telecom order management and front office processes with the tools/ solutions mentioned in role and responsibilities. - Experience in managing stakeholders (internal and external). - Outstanding knowledge of change management principles and performance evaluation processes. ? Good to have skills and Experience: - PMP Certified is added advantage. - Technical understanding of various Platform architecture and product features Genesys, SFDC, ServiceNow etc - Current Technological landscape understanding and stays abreast of current technologies like AI/GenAI etc." Mandatory Skills: Project Portfolio Management. Experience>10 YEARS. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: AI Cognitive. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Requirement Mandates 1. Strong experience in RPA Ui Path with certification in the same 2. Knowledge into Blue Prism 3. Experience in Python 4. Must have completed atleast 3 automation projects from the scratch Responsibilities Include First point of contact for client engagement / escalation management Identify and work towards improvements projects resulting in process efficiencies Continuously drive process and quality improvements across the team Design technical specifications for RPA that meets the requirements and handled all the non functional requirements Drive E2E automation journey - Ideation, Development and Deployment Good communication skills to help understand and map out business processes. Experience of producing Process Description Documentation Thinks of solutions to solve problems and improve processes, not just look to automate as is processes. Experience of testing methodologies in relation to RPA technologies Should take responsibility for the Robotics solution delivery Develop and document RPA configuration best practices, configure new RPA processes and objects using core workflow principles that are efficient. Ability to present technical details to non-technical audiences. Lead the UiPath product lifecycle management including release planning, knowledge creation, used case documentation, product launch and post go-live support. Experience of developing end to end automations using low code open source BPM technologies Experience of using APIs to connect to data sources Good stakeholder management This is a remote support opportunity but the incumbent/interviewee should come to our Bangalore/Hyderabad office for a round of face to face interview and induction

As an IT Solution Architect O2C, collaborate with key business stakeholders to gather requirements and translate them into functional specifications and robust solutions. This role is pivotal in driving Nokia's digital transformation through the S4 Hana project, allowing you to shape the future of our operations. You will play a significant role in Nokia's digital transformation, enhancing efficiency across our global operations. Gain unique insights into the digitalization and automation of complex processes within a multinational telecommunications and IT environment, positioning you at the forefront of innovative solutions. You Have: 8+ years of experience in IT architecture with at least 5+ years focused on the Order to Cash (O2C) domain Deep knowledge of SAP ERP systems and O2C processes, including order management, supply, invoicing, collections, and cash applications. Strong understanding of financial and billing systems, with experience in EDI, B2B, and payment gateways Familiarity with automation tools and AI/ML in O2C, such as robotic process automation (RPA). Ability to analyze complex business processes and translate them into scalable, secure, and efficient technical solutions. Demonstrate leadership experience, with the ability to guide cross-functional teams, influence key stakeholders, and drive architectural decisions. It would be nice if you also had: Understanding of Revenue recognition connection to O2C area Revenue Accounting and reporting tool knowledge is great advantage Collaborate with business stakeholders to gather and analyze requirements related to the Order to Cash (O2C) process. Design and architect scalable, innovative IT solutions that align with Nokias strategic goals in the O2C domain. Leverage strong SAP knowledge to enhance, optimize, and implement O2C solutions. Lead proactive discussions and workshops to clarify business needs and educate stakeholders on IT capabilities. Translate complex business requirements into actionable technical deliverables, ensuring alignment with best practices. Drive continuous improvement by identifying opportunities to enhance O2C processes through technology. Be a pivotal player in transforming Nokias O2C landscape, shaping a more efficient digital future.

Primary Skills Key accountabilities and responsibilities include: 15- 20 Years of relevant industry/domain experience. Strong understanding of business process in an outsourcing context. Knowledge of majority of the following processes is mandatory namely Finance Accounting, HR services, Supply Chain and Customer operations Be the key face to the client from an end-to-end delivery perspective Ability to work with the Offshore and nearshore teams in a collaborative manner to ensure the client objectives are met. Strong Delivery management work towards creating a no surprise delivery environment Drive the Transformation mindset at the client end Create and drive a clear Transformation agenda and roadmap for every client managed Explore market, learn from industry and client to bring in the best of the breed technology Think out of the box and think about the future path for delivery Work closely with client team to drive active growth within portfolio Represent delivery in client pursuits and display a very strong delivery leadership Develop more leaders who can succeed, win and bring sustainable growth Drive a merit-based performance culture where performance is immediately rewarded, and non-performance is immediately fixed Financial performance Drive margin improvement through organic improvements (Technology like RPA and machine learning tools as prime focus to drive margins) Secondary Skills 15 - 20 yrs. of proven experience in BPO / shared serviced / business process Should have led large client delivery/portfolio delivery Should have personally led large transformation programs for client that includes process and technology refresh (RPA / Machine Learning tools like chat bots, NLP) Leadership skills in a multicultural environment managing Global/Regional Delivery Proven experience in a global complex BPO environment and multi service line deals Ability to influence at senior business levels within the organization which includes functions outside the core delivery Strong relationship building, communication, and influencing skills Ability to bring innovation to challenges and to overcome problems and obstacles as they arise as well as act and produce desired outcomes with limited direction Strong commercial awareness and project management ability Experience in change managementDesirable Skills and Experience Experience with solution design/transition management/ Six SigmaMEASURES OF SUCCESS: Exceeding margin goals for the portfolio through sustainable technology interventions and productivity improvements Delivery led Sales and sequential account growth Customer satisfaction and in the process make every client in the portfolio a referenceable client Keeping the key talent in organisation (Lower attrition rate on Key talent) Keeping overall attrition of teams lower Anticipate turnover to proactively mitigate delivery issues

About The Role Design and execute test plans, test cases, and test scripts for RPA workflows developed in UiPath and Power Automate. Perform functional, regression, integration, and performance testing of automation solutions. Validate automation logic, exception handling, and data flow across platforms. Collaborate with RPA developers, business analysts, and stakeholders to ensure test coverage and quality. Conduct unit testing , system testing , and UAT for RPA implementations. Log and track defects using tools like JIRA , Azure DevOps , or similar. Generate test reports and contribute to continuous improvement of testing practices. Support CI/CD integration and test automation initiatives. Preferred Skills Experience in testing cross-platform automation involving UiPath and Power Automate. Knowledge of API using Postman or SoapUI. Exposure to CI/CD tools like Jenkins or Azure DevOps.

About The Role Capgemini is seeking a director level executive for Delivery excellence head role. Primary Skills Responsible for driving the continuous improvement initiatives / projects and implementing QMS for the assigned engagements. This includes Creating a continuous improvement culture across the global BPO by fostering the Lean, digital transformation methodologies. Ensure the Continuous Improvement approach across Engagements and Centers Responsible for mentoring Lean six sigma projects using digital transformation & robotic process automation Responsible for ensuring improvement in organization DNA (Training on Lean & Six Sigma) Supports process alignment based on best-in-class processes Balance Scorecard for leadership reporting Fosters the global sharing of innovation, new methodologies and benchmarking Support Big Data analytics and Cloud Computing services Secondary Skills Should be at least BB certified with exposure to leading Lean Six Sigma projects Exposure to the current automation tools and its implementation Preferred with BPO experience of 16+ years in driving process improvement, process transformation Should have knowledge on different RPA strategies & RPA products (certification added advantage) Advantage to have knowledge in: Dashboard & reporting tools like Power BI, Tableau, Qview Algorithms using R /Python/SAS programming Chatbots, Artificial intelligence, Process mining tools Cloud services & Analytics AGILE based project management

Role & responsibilities Required Skills & Experience: • Hands-on experience with Microsoft Power Automate (Cloud Flows & Desktop Flows - RPA) . • Experience with UiPath and familiarity with its automation frameworks. • Knowledge of migration strategies between UiPath and Power Automate . • Strong understanding of Power Platform (Power Apps, Power BI, Dataverse, etc.) . • Proficiency in REST APIs, JSON, and integrating third-party applications. • Familiarity with scripting languages like PowerShell, JavaScript, or Python for automation enhancements. • Experience with Microsoft 365, SharePoint,and Azure services is a plus. • Strong problem-solving skills and ability to work independently or as part of a team Location is Hyderabad and Its face to face interview.

People & Organization Business Partner Siemens Energy About the role Supports and implements the People Strategy / Functional P&O Strategy and / or other strategic P&O initiatives with respective business leader and advises and supports the business management for (an) assigned organization(s). What will you do if join us? As a trusted partner, you will bring deep insights, an independent viewpoint and P&O expertise to business issues. You will consult with and influence senior leaders to take actions on emerging people and organizational culture topics. Execute the people strategy in line with business strategy. Partner with business leaders to actively analyze the business plan for workforce planning for both the Business Units. Enable business to develop robust talent pipeline. Plan and facilitate the Succession Planning for the Business Units Understand and drive the Company policies and guidelines. Customized policy/ guideline / initiative to support the Business Strategy Analyze and drive cultural change in line with business strategy. Identify Talents with Potential and develop them by sponsoring them for local and global talent programs To build organizational capability through competency evaluation, analyzing Individual development Plans, identify customized training needs at group level and partner with Learning and Talent Leadership team to co-create appropriate solutions and ensure implementing the plan. Guide and facilitate People Managers in handling critical people topics Facilitate the SGES planning workshops. Liaise with the Managers to identify the key topics from the feedback that would be driven at BU level. Support the People Managers to identify the initiatives to be driven at their level. Provide insights from data analysis on topics such as Headcount, Demographics, Org structure, Performance, Compensation, Position levelling, etc., to help the Management take appropriate decisions. Keep a track on the Headcount development. Curate and execute initiatives to enhance employee experience We don"™t need superheroes, just super minds with a winning attitude! You bring in substantial experience in stakeholder management You"™ve a digital attitude, have great communication skills, love to work in teams, are grounded, honest and hard working. You are a management graduate from a reputed institute, an excellent standout colleague and leader You are a self-starter who takes accountability of responsibilities, drives initiatives even with limited resources, is independent & self-motivated. You should also be capable of influencing and managing change Make your mark in our exciting world at Siemens! This role is based in Gurgaon. You"™ll also get to visit other locations in India and beyond, so you"™ll need to go where this journey takes you. In return, you"™ll get the chance to work with teams impacting entire cities, countries and the craft of things to come. We"™re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in across Gender, LGBTQ+, Abilities & Ethnicity. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Job Responsibilities: You design, develop and test dashboards/apps in Power BI/Qlik Cloud/PowerApps. o You prepare and transform data from the Data Cloud using SQL queries in Snowflake. o You create and maintain technical design documentation (e.g. data models, user instructions etc.). [Optional] You design, develop and test Robotics Process Automation (RPA) solutions with Power Automate and/or for SAP. [Optional] (You design, develop and test ML models in Snowflake/Azure Databricks or similar.) You maintain solutions that are live with future enhancements and support them in the event of errors. Profile: A degree in Computer Science, Business Informatics, or a similar technical field with a specialization in Information Technology. At least 3 years of combined work experience in front-end BI development (Power BI and/or Qlik Cloud) / RPA development (Python, SAP GUI Scripting, PowerApps, UiPath or a similar low-code platform). o Proficiency in writing SQL queries and general relational database proficiency. o Experienced in Data Management (Extract, Transform and Load process); preferably experienced in using Snowflake. o Experienced with Data Science. o [Optional] Knowledge of Python, or similar (e.g. Java, C++). o Knowledge of SAP. Strong analytical and problem-solving skills. Good collaboration and communications skills (English). Ideally, experience in the Supply Chain Management environment.

Required Experience 6 - 8 Years Skills PEGA, Pega Case Management img {max-height240px;} Must Have : Min 6 Years of hands-on Pega application design & development experience, Min 5+ years of Pega Case Management (CJCM) is a must. Hands on experience in performance analysis & code reviews using various Pega tools and performance improvement related development is a must. Issue Triaging & Log analysis capabilities (Kibana), also Flow Design understanding a must. Experience in integrating Pega applications with 3 rd party applications (CMS, Payment Systems, Other e-commerce systems) is a must. Pega, CSA, CSSA, PRPC, Case management, REST integration, Job scheduler, Queue Processor, Kafka, Agile Implement Pegas marketing solution, with a focus on outbound, inbound and real-time interactions etc. Working technical knowledge of integration (SOAP & REST) strategies, including web services Create marketing campaign functional requirements (such as segment identification, campaign steps, control groups, and contact frequencies) Good-to-Have : PEGA- CPDC Pega Decisioning (DCH HUB) experience a plus Pega RPA experience is a plus. Pega ML Studio experience is a plus. Verizon experience will be an Add-on. Sign in to apply Share this job

Job Description: 1. Design, Develop and Implement RPA solutions using Pega Robotics Studio (OpenSpan tool), in accordance with standard design principles. 2. Collaborate with stakeholders to gather requirements and understand their business needs. 3. Develop bug-free code with a good Guardrail score (95% or higher). 4. Conduct thorough testing and debugging of RPA solutions to ensure accuracy and reliability. 5. Deploy and monitor RPA solutions, along with troubleshooting & resolving issues in production environments 6. Creating and maintaining Solution documentation 7. Participate in full software development lifecycle, from requirements gathering to deployment and maintenance. 8. Participate in code reviews to ensure adherence to coding standards Domain Knowledge: 1. Design, Develop and Implement RPA solutions using Pega Robotics Studio (OpenSpan tool), in accordance with standard design principles. 2. Collaborate with stakeholders to gather requirements and understand their business needs. 3. Develop bug-free code with a good Guardrail score (95% or higher). 4. Conduct thorough testing and debugging of RPA solutions to ensure accuracy and reliability. 5. Deploy and monitor RPA solutions, along with troubleshooting & resolving issues in production environments 6. Creating and maintaining Solution documentation 7. Participate in full software development lifecycle, from requirements gathering to deployment and maintenance. 8. Participate in code reviews to ensure adherence to coding standards

About The Role : Job Title Senior Engineer Automation Engineer (RPA), AVP LocationBangalore, India Role Description Engineer is responsible for managing or performing work across multiple areas of the bank's overall IT Platform/Infrastructure including analysis, development, and administration. It may also involve taking functional oversight of engineering delivery for specific departments. Planning and developing entire engineering solutions to accomplish business goals. Building reliability and resiliency into solutions with appropriate testing and reviewing throughout the delivery lifecycle Ensuring maintainability and reusability of engineering solutions. Ensuring solutions are well architected and can be integrated successfully into the end-to-end business process flow. Reviewing engineering plans and quality to drive re-use and improve engineering capability. Participating in industry forums to drive adoption of innovative technologies, tools and solutions in the Bank. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As an automation engineer, developer is responsible for designing, building, implementing, and maintaining software applications using Blue Prism, Power Automate and related technologies, collaborating with team members to deliver high-quality software solutions. Automate solutions to streamline business processes and enhance operational efficiency. Design, develop, and deploy automation solutions using Blue Prism and Power Automate to automate repetitive tasks, workflows, and business processes. Collaborate with business stakeholders to and identify automation opportunities. Develop detailed process documentation, including process maps, business requirements, solution design documents, and test cases. Configure and maintain Blue Prism processes, objects, and automation workflows to meet business needs. Develop Power Automate flows, connectors, and custom actions to integrate with external systems and applications. Implement best practices for automation development, including error handling, exception management, and logging. Conduct testing and debugging of automation solutions to ensure accuracy, reliability, and scalability. Provide technical support and troubleshooting assistance to end-users and stakeholders. Stay current with emerging automation technologies, tools, and industry trends to continuously improve automation capabilities Your skills and experience 10+ years experience in automation development using Blue Prism and Power Automate Technologies. Blue Prism certification(s) preferred. Proficiency in process analysis, solution design, and documentation. Strong programming skills in languages such as C#, VB.NET, or Python. Experience with REST APIs, web services, and integration technologies. Knowledge of RPA (Robotic Process Automation) concepts and methodologies. Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams. Excellent verbal, interpersonal and written communication skills. Bachelors degree in computer science or a related field How we'll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs

We are looking for a highly skilled and experienced professional with 2 to 7 years of experience to join our team as a Manager-National-Tax-TAX - Other - TTT Development in Bangalore. ### Roles and Responsibility Develop and implement tax strategies to minimize tax liabilities and ensure compliance with regulatory requirements. Conduct financial analysis and provide insights to support business decisions. Collaborate with cross-functional teams to identify and capitalize on new business opportunities. Build and maintain strong relationships with clients and stakeholders. Stay up-to-date with changes in tax laws and regulations, providing guidance and support to the organization. Lead and manage a team of tax professionals, providing training and development opportunities. ### Job Requirements MBA in Finance or equivalent degree; B.Tech in Computer Science is preferred. Minimum 2 years of experience in tax planning and compliance, preferably in a similar role. Strong knowledge of tax laws, regulations, and industry trends. Excellent analytical, communication, and problem-solving skills. Ability to work collaboratively with cross-functional teams and build strong relationships with clients and stakeholders. Experience with automation tools such as Automation Anywhere/UiPath, Python, AI/ML, Cloud applications, and SAP. Exceptional MS PowerPoint skills. Exposure and experience in positioning and solutioning automation solutions & digital platform in Tax/Finance function. Previous experience / relationships / success stories across technology solutions. Exceptional verbal and written communication skills. Excellent interpersonal, presentation, and communication skills. Preferably worked on India Tax projects. Experience in conducting RFPs and RFIs to private/public sectors and government agencies. Developing webinars/marketing material. Define Functional as well as technical solutions including commercials for large and complex sales opportunities. Formulation of high-quality proposals. Provides direction and specialist knowledge in applying the technology/application to client business. Developing long-lasting and high-quality business relationships with clients by building trust and confidence. Must have creative mindset towards articulating the solution via presentations and demonstrations. Providing knowledge transfer to the delivery teams to ensure a smooth handover from sales/Pre-sales to delivery. Leads all aspects of Digital Transformation pre-sales. Should have experience in RPA, Workflow automation, AI/ML, Analytics solution creation. Deep, broad knowledge of automation technology. Conduct POCs for strategic client. Collaborate with technology alliance partner to prepare strong Go To Market material.

We are looking for a highly motivated and experienced Senior Consultant to join our team in the Technology, Media & Entertainment (TMT) sector. The ideal candidate will have 3-13 years of experience in Computer System Validation (CSV) with hands-on experience in enterprise applications. ### Roles and Responsibility Perform assessments of computer systems and processes for Life Sciences clients. Create and review CSV deliverables including user requirements, system specifications, validation plans, qualification plans, SOPs, IQ/OQ/PQ, traceability matrices, design specs, and validation summary reports. Provide guidance and oversight on validation activities for projects involving GxP relevant computer systems. Collaborate with project team members to integrate quality and compliance into the system lifecycle. Review and approve computer system validation work products, ensuring thoroughness of validation planning and progress towards timely completion of validation deliverables. Work closely with internal customers to provide timely, defensible, and meaningful service-oriented solutions based on true cost and volume drivers. ### Job Requirements A graduate degree from a reputed university is required. 3-13 years of overall CSV experience. Hands-on experience with 21 CFR/CSV. Excellent written and verbal communication, interpersonal, networking, teaming, and problem-solving skills are essential. Be highly flexible, adaptable, and creative. Demonstrate initiative in staying updated on industry practices, analysis, design methods, tools, and emerging technologies. Willingness to work in different time-zones as needed. Experience in Quality and Compliance with hands-on computer system validation experience on Enterprise Applications (LIMS, ERPs, LMS, RPA, SAP, CTMS, etc.). Experience in FDA regulated environments with a good understanding of cGxP standards and Risk-based validation. Experience with validation/testing tools like HPALM, Azure DevOps (ADO), etc., is an added advantage. Experience in training validation resources is beneficial.

We are looking for a highly skilled and experienced Senior Manager to lead our team in providing exceptional coordination and client management services. The ideal candidate will have a strong background in managing teams, delivering high-quality results, and driving business growth. This role requires 5-10 years of experience. ### Roles and Responsibility Manage a team of professionals, providing guidance and support to ensure successful project delivery. Develop and implement effective strategies to drive business growth and improve client satisfaction. Collaborate with cross-functional teams to identify and mitigate risks, ensuring seamless project execution. Conduct regular performance reviews and provide feedback to team members to enhance their skills and knowledge. Foster a culture of continuous learning and development, promoting professional growth and career advancement. Analyze project data and metrics to identify areas for improvement and optimize processes and procedures. Execute, quality control, and report daily status to the internal leadership team as well as to our user groups. Adhere to practice protocols and other internal processes consistently. Be an integral part of the Global and/or Local Client Service Delivery team. Conduct complete review of client deliverables for quality assurance and ensure the team has adhered to the process protocols. Handle escalations effectively. Develop a high-level understanding of all the work streams of EMS and collaborate with different work streams as required by the business. Be involved in coaching, mentoring, and guidance of the Advanced Analysts and Seniors in your team. Assist Managers/Sr Managers in managing clients/projects. Ensure that the work done is within the budget and deviations have valid reasons/explanations. Leverage ideas from other engagements and experiences to enhance effectiveness of work, discuss with other Seniors on best practices to be implemented across all engagements. Take ownership of your schedule and proactively seek work when necessary to meet your annual chargeability goal. Focus on efficiencies and continuous improvement - challenge existing processes where inefficient or redundant. Proactively identify issues around quality of work, report and recommend solutions accordingly. Own quality delivered within the team. Foster collaboration and constructive communication within the team. Own client relationships, connecting the services and providing solutions that take into account all aspects of service delivery to the client. Seek opportunities to diversify client load and exposure to different teams. Actively participate and represent your team in meetings and provide suggestions on best practices to be implemented across EMS. Own timelines around deliverables. Should be able to work in a team and also spearhead the team. Spearhead in training and coaching team members. Manage conflicts effectively. Assess, appraise and help our professionals achieve their potential. ### Job Requirements Strong proficiency in English, with excellent verbal and written communication skills. Ability to work independently with minimal supervision, demonstrating leadership and executive presence. Proficient in MS Excel, with competence in using spreadsheets for data manipulation and review. Good knowledge of other MS Office applications, especially MS Word and MS PowerPoint. Technically versatile and able to work with data from various sources of various complexity and formats. Self-assured and self-motivated attitude, organized and deadline-focused. A global mindset and proficient knowledge of QRM protocols and adherence by self and team. Able to adapt to change and thrive, working in a virtual world with teams globally. Systematic skills, detail-oriented, and able to address all relevant information/data and develop practical approaches to solving problems. Possess a creative and curious approach to tackle complex challenges, leveraging internal tools and resources to achieve favorable results. Results-oriented approach to drive improvements in engagement economics (financial systems, relationship management tools, revenue pipeline, sales cycle reports, risk assessments). Competent at meeting tight deadlines, performing high-quality work, and diligent follow-up. Skilled at summarizing and concluding activities, applying appropriate documentation standards and lessons learned. Adept at protecting confidential and proprietary information. Prior experience in project management is preferred. Knowledge of a foreign language is beneficial. Any certification courses on operation management and client management are advantageous. Exposure to RPA and automation projects is desirable.

We are looking for a highly skilled and experienced Consultant to join our team in Mumbai. The ideal candidate will have 2-3 years of experience in IT Audits, preferably with experience working on FS clients. ### Roles and Responsibility Conduct IT audits, including statutory and internal audits, to ensure compliance with regulatory requirements. Develop and implement effective IT General Controls (ITGC) testing procedures to identify areas for improvement. Perform IT Application Controls (ITAC) testing and Automated Business Controls testing to ensure efficient business processes. Assess IT Infrastructure risks and control assessments to mitigate potential threats. Collaborate with cross-functional teams to deliver high-quality services across multiple client departments. Provide expert advice on IT SOX 404, SOC1, SOC2 audits, and reporting to stakeholders. ### Job Requirements Bachelor's degree in Computer Science, Statistics, or related field; Master's degree preferred. Minimum 2-3 years of relevant experience in IT Audits, with a focus on FS clients. Strong knowledge of ITGC, ITAC, and IT Automated Business Controls testing. Experience with IT Infrastructure risks and control assessments, as well as IT SOX 404. Familiarity with emerging technologies such as cloud, RPA, AI/ML, and Blockchain. Excellent communication and interpersonal skills, with the ability to work collaboratively with clients and stakeholders.

We are looking for a highly skilled and experienced Senior to lead our team in providing exceptional coordination and client management services globally and locally. The ideal candidate will have 3-8 years of experience. ### Roles and Responsibility Execute, quality control, and report daily status to the internal leadership team and user groups. Manage contractual SLAs and ensure timely delivery of projects. Serve as the first point of escalation for clients, addressing their concerns and resolving issues promptly. Consistently adhere to practice protocols and other internal processes. Collaborate with different work streams to develop a high-level understanding of all EMS work streams. Coach, mentor, and guide Advanced Analysts and Seniors within the team. Assist Managers/Sr Managers in managing clients/projects, ensuring budget adherence and valid explanations for deviations. Leverage ideas from other engagements and experiences to enhance effectiveness, discuss best practices with other Seniors, and proactively identify/resolve quality-related issues, reporting solutions accordingly. Own team quality, foster collaboration, and provide constructive communication; own client relationships, connecting services and providing solutions that account for all aspects of service delivery. Seek opportunities to diversify client load and exposure to different teams, actively participating and representing your team in meetings, providing suggestions on best practices. Own timelines around deliverables, manage conflicts effectively, and assess/appraise professionals to help them achieve their potential. ### Job Requirements Proficient in English with clear verbal and professional written communication skills. Self-assured and self-motivated attitude, organized, and deadline-focused. Ability to work independently with minimal supervision and collaboratively with virtual teams. Systematic approach with attention to detail and ability to address complex problems practically. Creative and curious approach to tackling challenges, leveraging internal tools and resources to achieve favorable results. Results-oriented approach to drive improvements in engagement economics. Competent in MS Excel for data manipulation and review, and proficient in other MS Office applications, especially MS Word and MS PowerPoint. Technically versatile and able to work with data from various sources of varying complexity and formats. Prior experience in project management is desirable. Knowledge of a foreign language is an advantage. Certification courses in operations management or client management are beneficial. Exposure to RPA and automation projects is a plus.

We are looking for a highly skilled and experienced Senior Consultant to join our team in Pune. The ideal candidate will have 4-9 years of experience in front-end technologies, with a strong background in tax consulting and excellent analytical skills. ### Roles and Responsibility Develop RPA solutions using various tools and technologies. Build .NET and SQL-based desktop applications for clients. Design and review PDD, SDD, and other technical documents. Create and review test cases to ensure high-quality deliverables. Train new hires on RPA technologies and provide support. Collaborate with cross-functional teams to deliver exceptional client service.### Job Requirements Bachelor's degree in Technology or equivalent. Minimum 4 years of experience in front-end technologies, preferably in tax consulting. Strong expertise in SQL programming and ETL (SSIS). Knowledge of object-oriented programming, multi-threading, and JavaScript frameworks. Experience with machine learning and modeling techniques is a plus. Practical approach to solving issues and complex problems. Ability to work collaboratively across multiple client departments while following commercial and legal requirements. Agile, curious, mindful, positive energy, adaptable, and creative approach.

We are looking for a highly skilled and experienced Consultant to join our team in Gurgaon. The ideal candidate will have 2-3 years of experience in IT Audits, preferably with experience working on FS clients. ### Roles and Responsibility Conduct IT audits, including statutory and internal audits, to ensure compliance with regulatory requirements. Develop and implement effective IT General Controls (ITGC) testing procedures to identify areas for improvement. Collaborate with cross-functional teams to design and execute IT Application Controls (ITAC) testing and Automated Business Controls testing. Perform IT Infrastructure risks and control assessments to identify potential vulnerabilities. Assist in SOC1, SOC2 audits and reporting, as well as IT Compliance and regulatory reporting. Develop and maintain expertise in emerging technologies such as cloud, RPA, AI/ML, and Blockchain. ### Job Requirements Bachelor's degree in Computer Science, Statistics, or M.C.A; Master's degree preferred. Minimum 2-3 years of relevant experience in IT Audits, with a focus on client-facing roles managing audits. Strong knowledge of ITGC, ITAC, and IT Automated Business Controls testing. Experience with IT SOX 404, SOC1, SOC2 audits, and reporting. Familiarity with risk and control assessments considering emerging technologies. Preferred certifications include CISA, CISSP, CISM, CRISC, CCSK, and others relevant to the role.

We are looking for a skilled professional with 8 to 12 years of experience to join our team as an Assistant Director/Manager - Service Excellence in Bengaluru. The ideal candidate will have a strong background in problem-solving and driving change through technology. ### Roles and Responsibility Develop and implement process improvements to enhance service excellence and efficiency. Manage business stakeholders across different levels, building strong relationships and ensuring seamless project delivery. Conduct assessments of current processes to identify improvement and automation opportunities, creating an automation and transformation roadmap. Collaborate with various functions to ensure system solutions meet functional requirements. Present data, share analysis, and gain stakeholder concurrence on actions for assigned processes. Set up lagged and leading indicators for measurement within the system, building and driving calibration models to standardize onshore and offshore processes. Demonstrate skills in data cleansing, data quality assessment, and using analytics for data assessment. Participate in continuous improvement initiatives (KAIZEN) and other quality-related initiatives to spread quality awareness. Deploy consulting best practices, knowledge, and techniques when undertaking work. Perform rapid assessments of client landscapes, providing insights around hypotheses and solutions. ### Job Requirements Strong experience in problem-solving and driving change through technology. Total experience between 8-12 years, including managing or supporting workstreams/project initiatives in large-scale transformation projects. Knowledge of Business Process Re-Engineering, Six-sigma concepts of DMAIC, Project Management, and all related tools. Experience in mentoring and implementing projects, along with expertise in creating, reviewing, and closing projects. Well-versed with contemporary technologies such as RPA, Machine learning, Artificial Intelligence, and Analytics. Experience in process due diligence and diagnostics, building solutions, and restructuring processes. Assertive, strong orientation towards statistical analysis, good team player, and willingness to lead teams not reporting into them. Ability to set up metrics for measurement in the system and build and drive calibration models. Demonstrated skill at data cleansing, data quality assessment, and using analytics for data assessment. Should have taken part in Continuous improvement initiatives (KAIZEN) and other Quality-related initiatives to spread quality awareness. Excellent communication skills, result-oriented, self-driven person with a high energy level, analytical and structured with extensive experience in managing a high-performance team. Knowledge of statistical tools. Knowledge of data science and exposure to decision science projects. Knowledge of business analytics tools like Tableau, PowerBI, or similar tools. Exposure to agile framework. Exposure to Design Thinking framework. Exposure to latest AI/Gen AI tools. Implement visualization concepts. Expertise in building reports and deriving intelligence from them.

We are looking for a highly skilled and experienced Experience Management Senior Associate to join our team in Bengaluru. The ideal candidate will have 4-7 years of relevant workforce management experience, with a strong background in resource management, demand planning, and MIS. ### Roles and Responsibility Ensure compliance with WFM business rules, deployment policies, talent policies, and regulatory requirements. Implement staffing plans for a 30-day pipeline to minimize unfulfilled demands. Coordinate with project managers to capture demand pipeline projections and understand demand heuristics. Perform demand-supply searches and share best-fit staffing options from internal resource pools. Identify suitable staffing options based on matching skills, roles, and experiences. Timely update employee schedules on the schedule management tool (Retain) and resolve scheduling conflicts promptly. Minimize bench pipeline through proactive project deployments. Meet assigned KPIs such as employee utilization, time to fulfill demand, unfulfilled demand percentage, and bench aging. Provide reporting and analytics on business and operational KPIs. Supervise, mentor, and provide functional SME support to associates in the team, maintaining regular stakeholder connections. ### Job Requirements Excellent domain knowledge in resource management, demand planning, and MIS. Strong execution skills with a focus on meeting timelines and delivering high-quality service. Solution-oriented mindset. Excellent verbal and written communication skills. Strong working knowledge of MS Excel, Word, and PowerPoint. Excellent teamwork and interpersonal skills. Strong time management and analytical skills. Minimum experience of 1 year in people management and supervision is preferred. Prior experience in WFM for cyber security, enterprise applications, middleware applications, data architecture, MS Azure, DevOps, SAP, Java, Cloud technology platforms, Big Data analytics, RPA, risk management, and Financial Services sectors – Banking, Wealth and Asset management, Insurance is preferred.

We are looking for a highly skilled and experienced Chartered Accountant (CA) or Master’s degree in management, Information Systems/Technology, Computer Science, Business Analytics, Cybersecurity, or a related discipline with 5 to 10 years of experience to join our team as a Senior Manager in Risk Consulting - Protect Tech. The ideal candidate will have a passion for technology and an ardent desire to work in risk management. ### Roles and Responsibility Consistently deliver quality client services, driving high-quality work products within expected timeframes and on budget. Foster relationships with client personnel to analyze, evaluate, and enhance information systems, developing and improving security at procedural and technology levels. Use knowledge of the current IT environment and industry trends to identify engagement and client service issues, communicating this information to the engagement team and client management through written correspondence and verbal presentations. Demonstrate deep technical capabilities and professional knowledge, quickly assimilating new knowledge. Identify strategic, IT, and business risks, control gaps, weaknesses, and areas of improvement. Design IT Risk Controls frameworks and RACMs, and implement IT general controls, application controls, and business process controls. Conduct IT internal control reviews and review SOC1 or SOC2 reports. Perform IT Risk and Controls assessment with exposure to technologies such as SAP, Oracle, Workday, MS Dynamics, or emerging technologies like Cloud, RPA, AI/ML. Possess knowledge of IT risk, information security, or cyber security frameworks such as COSO, COBIT, ISO, NIST, etc. Understand IT regulatory compliances such as IT SOX, GDPR, ISO, PCI DSS, etc. Have strong exposure working in client-facing roles and collaborating with cross-functional teams including internal audits, IT security, and business stakeholders to assess control effectiveness and facilitate remediation activities. Exhibit excellent communication, documentation, and report writing skills. Relevant industry certifications such as CISA, CISM, CISSP, CRISC, CCSK, ISO 27001 are a plus. ### Job Requirements A Chartered Accountant (CA) or Master’s degree in management, Information Systems/Technology, Computer Science, Business Analytics, Cybersecurity, or a related discipline is required. Minimum 5 years of experience in risks & controls, preferably in a Big 4 or professional firm. Passion for technology and a desire to work in risk management. Strong understanding of IT risk, information security, or cyber security frameworks such as COSO, COBIT, ISO, NIST, etc. Experience in conducting IT internal control reviews and reviewing SOC1 or SOC2 reports. Excellent communication, documentation, and report writing skills are essential. Good to have relevant industry certifications such as CISA, CISM, CISSP, CRISC, CCSK, ISO 27001.

Manage the architectural and technical direction In line with the Business goals on existing as well as new Automation development. Provide technical guidance and architecture support for Automations, Working with IT leadership to understand enterprise technical strategy and help in providing application roadmaps. 12+ years hands-on experience on the following of which at least 5 years in leading RPA, Intelligent Automation and managing teams. Should be from Development Background. Must have experienced in RPA tool Automation Anywhere and Intelligent Automation with Python and R Enable teams to implement roadmap or in performing modernization activities. Enable leadership and development teams to manage Technical obsolescence / Tech Debt Making sure applications are meeting architecture standards. Estimate, design and develop scalable RPA solution in highly collaborative agile environment. Creation of Intelligent Automation framework including reusable components and ML Model. Understand the business lines aims & aspirations, and define the scope of automation, conduct pre-analyses of the technical feasibility & estimate development time enabling smooth testing and rollout. Primary responsibilities include: Manage the architectural and technical direction In line with the Business goals on existing as well as new Automation development. Provide technical guidance and architecture support for Automations, Working with IT leadership to understand enterprise technical strategy and help in providing application roadmaps. Enable teams to implement roadmap or in performing modernization activities. Enable leadership and development teams to manage Technical obsolescence / Tech Debt Making sure applications are meeting architecture standards. Estimate, design and develop scalable RPA solution in highly collaborative agile environment. Creation of Intelligent Automation framework including reusable components and ML Model. Understand the business lines aims & aspirations, and define the scope of automation, conduct pre-analyses of the technical feasibility & estimate development time enabling smooth testing and rollout. Identify & implement the right, advance data and analytics tools, Visualization and decision tools like Python\R for real time analytics. Solutioning the business needs/requirements, participate/drive discussions with business for the documentation of the requirements and solution which can be taken by delivery. Coaching, mentoring and developing pool of Staff Engineers and engineers within the organization and ensuring alignment of pool to company-wide vision and strategies. Serves as the point of escalation for Automation Architecture/Design concerns and technical challenges.