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Axis Bank
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RO:RL - Operation CPC Operations Officer - Retail

RO:RL - Operation CPC Operations Officer - Retail

Axis Bank

2 - 4 years

4 - 6 Lacs

hyderabad

Posted:11 hours ago| Platform:

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Skills Required

loans concurrent audit reconciliation banking retail lending regulatory compliance finacle customer service pwd personal loans

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Retail Lending

The Retail Lending department focuses on the lending business of the bank by offering various loan products like home loans, car loans, and personal loans among others. They also offer working capital loans and business loans for small businesses and is also responsible for the rural lending business of the bank.About the RoleThe Operations officer is responsible for post sanction processing of loans, after verification of pre sanction documents and loan agreements and dispatching varified files with proper system updation to central storage, reconciliation with central team and managing the repayment instrument dispatch. The job holder is also responsible for ensuring internal and regulatory compliance and resolving customer service requests/complaints within stipulated TAT.Key ResponsibilitiesHandle customer queries and provide appropriate solutions while maintaining high service standardsProcess loan documents submitted for account opening and ensure its subsequent disbursementValidate the submitted documents as per bank s process and policiesResponsible for the dispatch of disbursed files, repayment instruments etc., to central storage post updating the same in systemReply/revert on time for concurrent audit queries and ensure that satisfactory audit ratings are obtainedQualificationsGraduation/ Post-Graduation from a recognized instituteRole ProficienciesKnowledge of Finacle/ other banking softwaresGood communication (both written and verbal) and presentation skillAbility to handle pressure and meet deadlinesHigh sales orientation to meet the sales targets consistentlyAbility to manage complex client situations

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Axis Bank

Banking

Mumbai

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RO:RL - Operation CPC Operations Officer - Retail