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2.0 - 4.0 years
1 - 2 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Responsible for handling inbound & outbound reservation calls, converting inquiries into bookings, and maintaining guest satisfaction while achieving room night targets. Required Candidate profile Education: Minimum HSC / Graduate in any discipline; Diploma in Hospitality preferred Experience: 1–3 years in hotel reservations, telesales, or customer service; CRM & MS Excel proficiency a must
Posted 1 week ago
1.0 - 5.0 years
0 - 0 Lacs
nashik, maharashtra
On-site
You should have prior experience working in the reception desk of a hotel or lodging facility, specifically for handling room bookings. You will be responsible for efficiently managing guest check-ins and check-outs using relevant software. Additionally, you will need to address guest inquiries promptly and professionally. This role will require you to work in rotational day and night shifts. During your duty hours, meals will be provided by the hotel. The salary range for this position is between Rs. 18,000 to Rs. 20,000 per month. As part of the benefits package, food will be provided to you. The job is full-time and the shifts may include day, morning, night, and rotational shifts. Candidates applying for this position should be willing to reliably commute to Nashik, Maharashtra, or be prepared to relocate before starting work. Prior work experience of at least 1 year in a similar role is preferred. For further details or to apply for the position, please contact Neha at 8177860877 or email your resume to hr.hotelramaheritage@gmail.com.,
Posted 1 week ago
3.0 - 7.0 years
1 - 3 Lacs
Dehradun, Navi Mumbai, Nathdwara
Work from Office
Supports the Front Office Manager in supervising daily operations, ensuring seamless guest experiences, handling escalations, and managing shift responsibilities. Coordinates with departments to resolve guest concerns promptly. Required Candidate profile Candidates must have hospitality experience, leadership skills, and be ready to relocate as required.
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Bengaluru
Work from Office
Note: This is In office job and No travel involved. Key Responsibilities: Consult with clients to determine their travel needs, preferences, and budget. Design and present customized travel itineraries, packages, and recommendations. Book accommodations, transportation, and excursions using online booking platforms. Stay updated on travel regulations Provide after-sales support, including changes, cancellations, and travel documentation. Maintain accurate records of bookings, transactions, and client information. Build lasting relationships with clients through proactive communication and follow-ups. Upsell and cross-sell travel products, insurance, and upgrades. Resolve travel-related issues or emergencies in a timely and professional manner. Qualifications: Previous experience as a travel consultant, travel agent, or in a similar customer-facing role. Proficiency with booking systems Good geographical knowledge and a passion for travel. Excellent communication, organizational, and problem-solving skills. Attention to detail and ability to multitask in a fast-paced environment. High school diploma or equivalent required; a degree in tourism, hospitality, or a related field is preferred. Certification from a travel association (e.g., IATA, ASTA) is a plus. Candidates must be fluent in Kannada and English, Hindi (Optional)
Posted 2 weeks ago
1.0 - 5.0 years
0 - 0 Lacs
nashik, maharashtra
On-site
You should have prior experience in reception desk operations within a hotel or lodging establishment for managing room bookings. Your responsibilities will include handling guest check-ins and check-outs using software, addressing guest inquiries, and working in rotational day and night shifts. The hotel will provide food during your duty hours. This is a full-time position with a monthly salary ranging from Rs. 18,000 to Rs. 20,000. You can contact Neha at 8177860877 or email hr.hotelramaheritage@gmail.com for further details. As part of the benefits, food will be provided by the hotel. The work schedule will involve day shifts, morning shifts, night shifts, and rotational shifts. Candidates should be willing to reliably commute to Nashik, Maharashtra, or plan to relocate before starting work. The ideal candidate should have at least 1 year of total work experience, preferably in a similar role.,
Posted 3 weeks ago
0.0 - 2.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Position Overview: A Travel Consultant is responsible for helping clients plan, book, and manage their domestic travel experiences. The role involves providing expert advice on travel destinations, accommodations, transportation. The advisor ensures a seamless and enjoyable travel experience, catering to the specific preferences and needs of the clients. Experience: Freshers or Previous experience in the travel industry or customer service is highly desirable. Knowledge of domestic travel destinations and services is a plus. Any degree in Travel and tourism recommended Key Responsibilities: 1. Consulting with Clients: o Assist clients in identifying travel preferences and goals, including budget, duration, and type of experience (e.g., adventure, relaxation, cultural). o Provide personalized recommendations for destinations, accommodations, activities, and transportation based on client needs and preferences. o Offer advice on local events, festivals, and seasonal travel recommendations. 2. Trip Planning & Itinerary Creation: o Create customized itineraries for clients, ensuring that all aspects of their trip (flights, hotels, car rentals, excursions, etc.) align with their preferences and travel goals. o Ensure that all necessary travel documents (e.g., bookings, confirmations) are organized and provided to clients ahead of time. o Make recommendations for dining, entertainment, and local experiences to enhance the trip. 3. Booking and Reservations: o Handle reservations for domestic travel, including flights, trains, buses, hotels, tours, and other services. o Manage payment processing and ensure that all bookings are confirmed and accurate. o Communicate with suppliers to arrange accommodations and activities based on client requirements. 4. Customer Support and Problem Resolution: o Provide ongoing support to clients before, during, and after their trip, addressing any issues or concerns that may arise. o Handle last-minute changes, cancellations, and rescheduling, offering alternatives and solutions when necessary. o Serve as a point of contact in the event of emergencies, travel disruptions, or unexpected challenges. 5. Research and Staying Updated: o Stay informed about the latest travel trends, domestic destinations, accommodation options, transportation routes, and regulations. o Continuously research new destinations, services, and experiences to provide clients with fresh ideas and exclusive deals. o Attend industry events, webinars, and training sessions to remain knowledgeable about the domestic travel market. 6. Sales and Upselling: o Promote additional travel services such as travel insurance, car rentals, guided tours, and activities. o Meet sales targets by offering clients packages, upgrades, or add-ons that enhance their travel experience. o Assist in marketing campaigns or promotions to attract new clients and maintain customer relationships. Skills: o Strong communication skills (written and verbal) to liaise with clients, suppliers, and stakeholders. o Excellent organizational and multitasking abilities. o Ability to work independently and as part of a team. o Proficiency with booking systems, online research, and office software (e.g., Microsoft Office, CRM systems). o Problem-solving and conflict resolution skills. o Detail-oriented with a focus on customer satisfaction. o Knowledge of travel regulations and safety guidelines.
Posted 2 months ago
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