Revenue Analyst 1-Fin

Job Responsibilities

• To assist the sales organization in the generation of license revenue and help customers better manage their licenses through the accurate and timely migration of customer s existing licenses in line with Oracle Policies


• Perform comprehensive research of customer details on Oracle internal applications like OM, IB, OKS, CBMS, LIT, GMA, and Q.


• Develop and maintain a well-rounded knowledge of Oracle s Policies, systems and migration-related tools


• Apply current business practice policies in determining license migration path and license migration fees calculation


• Validate payment of license and support invoices for migrating licenses


• Collaborate with License Sales teams, Support and contracts team to streamline the quote to order cycle


• Provide interpretation of migration results to internal customers


• Provide advisory role to sales for license migration - identify potential issues, desired outcomes, and suggest solutions/alternative approaches


• Serve as primary point of contact for all process related inquiries


• Manage Q workflow to allocate resources based on their skillset


• Assist in decision making by reporting volumes & trending to the management as applicable


• Responsible for getting certified on core process periodically

Key Skills

Strong communication skills [Verbal and Written] - Skill to interact with diverse stakeholders and departments across cultures, internationally

• Problem Solving and Decision Making skills - To recognize deviations from standard practices and analyze situations to make decisions


• Strong analytical skills - Skill to perform calculations and evaluate support


• Ability to consistently meet deadlines, manage priorities and achieve goals


• Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point


• Innovation - Ideation and process recommendations to improve customer experience, team efficiency and continuous improvement


• Cross skilling on lateral LOBs


• Good interpersonal & Presentation skills


• Reasonable business communication skills which assists in partnering with other internal groups and management


• Models positive values & inclusive behavior

Career Level - IC1

Key Competency

• Change Agility


• Shows willingness to adjust to changing work environments


• Communicating for Impact
  
  
  
  • Articulates clear and concise messages in a logical and descriptive manner
  
  
  • Ensures that proposals or arguments are supported by strong logic and a compelling business case, addressing all relevant factors
  
  


• Collaboration
  
  
  
  • Collaborates cross-functionally to deliver on shared objectives
  
  
  • Demonstrates value as a team player both within and across teams
  
  


• Performance drive and Execution


• Does what it takes to get the job done and takes personal accountability for own performance


• Demonstrates attention to detail in all aspects of work


• Acts with speed and confidence to deliver quality work in a timely manner


• Mastering Complexity


• Assimilates and evaluates new data and facts quickly to support effective decision-making in a timely manner


• Gathers appropriate data and diagnoses root cause of issues


• Competitive Edge
  
  
  
  • Demonstrates understanding of unique internal and/or external customer needs and how to meet them Implements improvements in efficiency, effectiveness, and productivity Values and explores ideas and suggestions made by