Retail Trainer

Company Description

Metro Brands Limited (MBL) is one of India&aposs largest footwear specialty retailers, known for its aspirational brands in the footwear category. Incorporated in 1977, the company operates 598 stores across 136 cities in India, with key brands including Metro Shoes, Mochi, and Walkway. MBL also offers premium brands like DaVinchi and J. Fontini. It has a robust vendor network, advanced technology for inventory management, and strong e-commerce capabilities, ensuring continuous product innovation and customer satisfaction.

Job Role: Retail Trainer

Department: Human Resources

Reporting Structure: Retail Trainer- > Head-Talent Development> CHRO

Grade Level: Asst. Manager

Min. Years of work experience: 3+ years

Preferred Industry: Retail, BFSI or Telecom

Educational Qualification: Full time Graduate in any stream, a full time MBA/MMS in HR from a Govt. recognised university/institute or PGDM/PGDBA in HR from a renowned management institute recognised by Government of India will be an added advantage. Preferably: Diploma in areas of L&D institutes like ATD, ISTD

Remuneration: Best in the industry and as per the candidate fit Position

Description: Retail Trainer is in-charge of developing & delivering learning interventions as per the objectives and outcomes expected at Retail level by cultivating a learning environment that promotes to scale up individuals on knowledge level, skill sets and conducive behaviour. Overall play a role of change maker through execution of L&D strategies.

Job Description:

Facilitate and Support Head-Talent Development in conducting Training Needs Identification using different methodologies.

Work Closely with business and employees to gain knowledge of work situations and Challenges.

Develop Retail Training calendar based on the training needs identified and deliver training programs as per the calendar.

Coordinate training schedule with the hiring and training demands of the business especially the Retail function.

Formulate teaching outline and determine instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, meetings and workshops along with content.

To Facilitate IDP plan for identified employees.

Prepare MIS based inputs to the Head- Talent Development for people development initiatives at Retail level

Liaison with external training partners for execution of Training interventions

Ensure the Learning Management System operates smoothly and ensure achieve maximum accession rate and certifications for all eLearning module uploaded as per training calendar.

Knowledge, Skills and Abilities:

Excellent written and verbal communication

Strong Interpersonal Skills

Presentation Skills

Customer Orientation

Data Management and Analytical Skills

Working knowledge of e learning content designing tolls like Articulate Storyline 360, Adobe Captivate or LMS like Moodle, Litmos, Docebo, Etc.

Ability to quickly learn subject matter

Resourceful in finding information and fact checking

Sales training experience preferred

This role requires travelling across locations

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