Retail Store Supervisor

Job Summary

We are seeking a proactive and organized Retail Store Supervisor to oversee the daily operations of our retail store. This role involves supervising staff, ensuring excellent customer service, managing inventory, and supporting the overall performance of the store. As a key member of the retail team, you will be instrumental in driving store success and creating a positive shopping experience for our customers.

Hiring for Multiple Locations: Vishakhapatnam, Guntur, Karimnagar, Nalgonda, Anantapur Town

Key Responsibilities

Staff Management

• Supervise daily activities of retail staff, including scheduling shifts and assigning duties.
• Train, coach, and mentor team members to meet performance standards.
• Provide regular feedback and conduct employee evaluations.
• Motivate staff to meet and exceed sales targets and customer service goals.

Customer Service

• Respond to customer inquiries and resolve complaints promptly and professionally.
• Ensure every customer has a positive, friendly shopping experience.

Inventory Management

• Monitor stock levels and coordinate with vendors to replenish inventory.
• Maintain accurate records of stock, handle stock discrepancies, and organize storage areas.
• Ensure products are displayed neatly with correct pricing and signage.

Store Operations

• Maintain a clean, organized, and visually appealing store environment.
• Ensure the store complies with health, safety, and company standards.
• Implement and follow store policies and sales strategies.
• Monitor sales performance and adjust staffing levels as needed.

General

• Analyse sales trends and prepare reports for management.
• Collaborate with other departments and suppliers for smooth operations.
• Report key updates, challenges, and achievements to store or area management.

Required Skills and Qualifications

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Flexible availability, including evenings, weekends, and holidays.
• Solid understanding of retail operations and customer service principles.
• Ability to analyse sales data and prepare reports.
• Strong problem-solving and decision-making capabilities.
• Proficiency with retail management software, POS systems, and Microsoft Office tools.
• Bachelor’s degree or diploma in Retail Management, Business, or a related field.
• Prior 02years experience in a supervisory or team lead role within a retail environment.
• Familiarity with inventory management systems and visual merchandising best practices.

Job Type: Full-time

Pay: From ₹25,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Schedule:

• Day shift

Ability to commute/relocate:

• Vishakhapatnam, Andhra Pradesh: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• total work: 2 years (Preferred)

Work Location: In person