Retail Store Supervisor

As a Retail Store Supervisor in Gurgaon, your role involves providing exceptional customer service, understanding customer needs, and leading a team of store employees to deliver high-quality service. You will be responsible for scheduling, coordinating tasks, monitoring performance, and resolving concerns promptly to foster a positive work atmosphere. Additionally, you will generate reports on key performance indicators and ensure clear communication channels within the team and with higher management. Your responsibilities also include making invoices and bills. Key Responsibilities: - Provide exceptional customer service and address inquiries to ensure a positive experience - Interact with customers to understand their needs, offer service recommendations, and provide assistance - Supervise and lead a team of store employees to deliver high-quality service - Schedule, delegate tasks, and monitor performance to optimize team efficiency - Address and resolve customer and employee concerns promptly to foster a positive work atmosphere - Generate regular reports on key performance indicators such as sales trends, customer feedback, and inventory levels - Foster clear communication channels within the team and with higher management - Make invoices and bills Qualifications Required: - 1-2 years of experience in Retail - Strong leadership and business orientation - Customer management skills - Strong organizational skills - Good communication and interpersonal skills - Graduation degree - Proficiency in MS Office Please note that the salary range offered for this position is between 18,000 to 25,000 k. A Bachelor's degree is required, and previous experience in retail sales is preferred. This is a full-time position located in Gurgaon.,