Retail Sales Staff

Job Summary:

The Fashion Consultant will be responsible for delivering excellent customer service, achieving sales targets, maintaining visual merchandising standards, and ensuring smooth store operations as per CAVA’s brand guidelines. The ideal candidate should have strong communication skills, a customer-first attitude, and a passion for fashion and lifestyle retail.

Key Responsibilities:

1. Sales & Customer Service

• Engage with customers to understand their needs and recommend suitable products.
• Achieve individual and store sales targets.
• Ensure high levels of customer satisfaction through professional service and interaction.
• Build and maintain long-term customer relationships to encourage repeat business.

2. Store Operations

• Assist in daily store opening and closing activities.
• Handle billing and cash register operations accurately (If required).
• Ensure products are tagged, displayed, and replenished as per guidelines.
• Maintain cleanliness and organization of the sales Area/floor and stockroom.

3. Visual Merchandising

• Support implementation of visual display standards and planograms.
• Ensure product displays are attractive and aligned with the brand’s seasonal themes.

4. Inventory Management

• Assist in stock receipt, counting, tagging, and reporting discrepancies.
• Communicate low stock or fast-moving SKUs to the Store Manager/Retail Head for timely replenishment.

5. Team Collaboration

• Work closely with other team members to ensure a smooth customer experience.
• Participate in daily team briefings and sales updates.

Qualifications & Skills:

• Minimum 12th pass; Graduate preferred.
• 1–3 years of experience in apparel/fashion/lifestyle retail.
• Good communication and interpersonal skills.
• Customer-oriented with a pleasant and confident personality.
• Basic computer knowledge (POS, billing software).
• Flexible to work in shifts, weekends, and holidays.

Compensation:

As per industry standards (Fixed + Incentives based on performance).

Employment Type:

Full-time / Contractual (as applicable)