Job
Description
A Retail Sales Officer is responsible for driving sales and enhancing customer experience within a retail environment. This role involves directly interacting with customers, promoting products, handling transactions, and maintaining the sales floor. They play a key role in achieving sales targets, building customer relationships, and contributing to the overall success of the retail store. Key Responsibilities: Sales & Customer Service: Greeting customers, assisting them with product selection, providing information, handling transactions, and resolving customer inquiries and complaints. Product Knowledge: Maintaining a strong understanding of products and services to effectively advise customers and promote sales. Sales Techniques: Utilizing sales techniques to persuade customers, upsell products, and increase sales volume. Merchandising: Ensuring the sales floor is well-maintained, organized, and visually appealing to attract customers. Inventory Management: Assisting with inventory tasks such as restocking shelves, receiving shipments, and reporting low stock levels. Loss Prevention: Monitoring the sales floor, reporting suspicious activity, and adhering to security policies. Teamwork & Collaboration: Working with other team members to achieve sales targets, maintain store standards, and create a positive work environment. Sales Promotion: Promoting sales, special offers, and loyalty programs to increase customer engagement. Key Skills: Sales and Negotiation Skills: Ability to effectively persuade customers and close sales. Customer Service Skills: Providing excellent customer service, resolving issues, and building relationships. Product Knowledge: Understanding product features, benefits, and pricing to effectively advise customers. Cash Handling: Accurate processing of transactions and handling cash, checks, and credit card payments. Communication Skills: Clearly communicating with customers, team members, and management. Time Management and Organization: Managing time effectively, prioritizing tasks, and maintaining a clean and organized workspace. Teamwork: Collaborating effectively with others to achieve common goals. Adaptability and Flexibility: Ability to adapt to changing situations and work in a fast-paced environment. Problem-Solving: Identifying and resolving customer issues and operational challenges. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Morning shift Rotational shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Required) Shift availability: Day Shift (Required) Work Location: In person
