Retail Sales Officer

A Retail Sales Officer is responsible for driving sales and enhancing customer experience within a retail environment. This role involves directly interacting with customers, promoting products, handling transactions, and maintaining the sales floor. They play a key role in achieving sales targets, building customer relationships, and contributing to the overall success of the retail store.

Key Responsibilities:

• Sales & Customer Service:Greeting customers, assisting them with product selection, providing information, handling transactions, and resolving customer inquiries and complaints.
• Product Knowledge:Maintaining a strong understanding of products and services to effectively advise customers and promote sales.
• Sales Techniques:Utilizing sales techniques to persuade customers, upsell products, and increase sales volume.
• Merchandising:Ensuring the sales floor is well-maintained, organized, and visually appealing to attract customers.
• Inventory Management:Assisting with inventory tasks such as restocking shelves, receiving shipments, and reporting low stock levels.
• Loss Prevention:Monitoring the sales floor, reporting suspicious activity, and adhering to security policies.
• Teamwork & Collaboration:Working with other team members to achieve sales targets, maintain store standards, and create a positive work environment.
• Sales Promotion:Promoting sales, special offers, and loyalty programs to increase customer engagement.

Key Skills:

• Sales and Negotiation Skills: Ability to effectively persuade customers and close sales.
• Customer Service Skills: Providing excellent customer service, resolving issues, and building relationships.
• Product Knowledge: Understanding product features, benefits, and pricing to effectively advise customers.
• Cash Handling: Accurate processing of transactions and handling cash, checks, and credit card payments.
• Communication Skills: Clearly communicating with customers, team members, and management.
• Time Management and Organization: Managing time effectively, prioritizing tasks, and maintaining a clean and organized workspace.
• Teamwork: Collaborating effectively with others to achieve common goals.
• Adaptability and Flexibility: Ability to adapt to changing situations and work in a fast-paced environment.
• Problem-Solving: Identifying and resolving customer issues and operational challenges.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Provident Fund

Schedule:

• Morning shift
• Rotational shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person