Retail Sales Officer

Company Description

Capital Small Finance Bank, headquartered in Jalandhar, Punjab, holds the distinction of being India’s first Small Finance Bank, established in April 2016. Embracing the vision of “Vishwas se Vikas Tak,” the bank focuses on transforming customer trust into sustainable progress for individuals and communities. With over two decades of experience, the bank offers a strong retail-focused portfolio, catering to agriculture, MSMEs, mortgages, and retail banking to support economic growth and livelihoods. By providing affordable credit, secure deposits, and customer-centric banking services, Capital Small Finance Bank is a trusted financial partner for middle-income groups across regions.

Role Description

This is a full-time, on-site role as a Retail Sales Officer, based in Pinjore. The Retail Sales Officer will engage in daily responsibilities such as identifying potential customers, generating leads, and building strong relationships with clients. The role includes overseeing sales operations, supporting channel sales, and ensuring excellent customer service. Additionally, the officer will contribute to the bank's growth through efficient communication and proactive outreach efforts.

Qualifications

• Strong Customer Service and Communication skills
• Proficiency in Lead Generation and Sales Operations
• Experience in Channel Sales management
• Strong interpersonal and relationship-building skills
• Ability to work effectively in a team and achieve targets
• Prior experience in retail banking or a related field is preferred
• Bachelor’s degree in Business, Finance, or a related discipline