Retail Sales Officer

You will be joining our team in Deoghar as a Retail Sales Officer. The ideal candidate for this position should be a female candidate who is well-presentable with strong communication skills. It is preferable for the candidate to have at least 6 months of experience in retail counter sales, especially in the jewellery sector. Your key responsibilities will include greeting and engaging walk-in customers, understanding their requirements, and recommending suitable jewellery products. You will be expected to demonstrate jewellery features and benefits, guiding customers towards informed purchasing decisions. Additionally, you will be responsible for preparing product estimates, completing sales transactions accurately using POS systems, and meeting or exceeding monthly and category-wise sales targets as assigned. As a Retail Sales Officer, you will also be managing retail counter operations, which includes maintaining stock records, transferring counter stock to the locker, and supporting daily inventory counts. It will be your duty to ensure proper product display and store presentation in compliance with Tanishq merchandising standards. You will be monitoring dead stock, alerting the store manager to minimize obsolete inventory and prevent shoplifting. Furthermore, you will be assisting with customer returns, repair requests, and after-sales or follow-up service. You will also be recording and relaying customer feedback and product trends to support continuous improvement and collaborating with visual merchandising and marketing teams to ensure store compliance and footfall enhancement activities. The required qualifications and experience for this role include being a female candidate aged between 18-30 years (flexible) with a minimum of 6 months experience in retail counter sales, preferably in the jewellery retail sector. You should have good communication skills in Hindi and English, with the ability to explain product features clearly and professionally. It is essential for you to be neat, presentable, customer-centered, and confident in interacting with diverse customers. Additionally, you should be comfortable with retail targets and a performance-driven environment. This is a full-time job with benefits such as health insurance, paid sick time, and provident fund. The work location will be in person.,