Retail Sales Executive

Customer Assistance : Greet and assist customers in selecting jewellery pieces based on their preferences, occasions, and budget. Product Knowledge : Maintain in-depth knowledge of jewellery materials (gold, silver, diamonds, gemstones), styles, certifications, and current promotions. Sales Targets : Achieve individual and store sales targets through effective upselling and cross-selling techniques. Display & Merchandising : Ensure jewellery displays are neat, attractive, and updated according to store standards and festive themes. Billing & Documentation : Manage billing, invoicing, and warranty documents accurately through POS systems. Stock Management : Assist with inventory management including stock checks, tagging, and restocking. Customer Relationship : Build long-term customer relationships through follow-ups, birthday/anniversary reminders, and personalized service. Security Compliance : Follow all safety and security protocols while handling high-value items. After-Sales Service : Address customer complaints and coordinate with service departments for repairs, returns, or exchanges. Training & Learning : Participate in ongoing product and sales training to stay updated with trends and store policies.