Retail Sales Executive

Engage with customers and offer exceptional service to enhance their shopping experience, ensuring they leave the store with a positive impression. Apply comprehensive product knowledge to educate customers about various kids products, their features, benefits, and pricing to facilitate informed purchasing decisions. Drive store sales by effectively promoting products, highlighting featured items, seasonal specials, and promotions. Collaborate with other sales team members and management to achieve overall sales targets and store goals. Maintain a clean, organized, and visually appealing store environment to attract customers and improve product visibility. Handle customer inquiries and complaints with professionalism and patience, ensuring customer satisfaction and loyalty. Conduct regular stock checks, inventory management, and ensure product displays are up-to-date and adequately stocked. Develop and sustain customer relationships to encourage repeat visits and purchases. Attend regular training sessions and workshops to stay updated with product knowledge and sales techniques. Required Qualifications Proven experience in retail sales or customer service roles, preferably within the kids product segment. Strong proficiency in sales skills, with the ability to persuade and convert potential customers. Excellent interpersonal skills and the ability to collaborate effectively with both customers and team members. Outstanding communication skills, capable of clearly conveying information and engaging with diverse customer demographics. Demonstrated ability to manage time efficiently and multitask in a dynamic retail environment. Familiarity with popular kids products and the ability to quickly learn about new product offerings. High school diploma or equivalent educational qualification; additional certifications in retail management or sales is a plus. Key Responsibilities Achieve individual sales targets by effectively utilizing all available resources and tools. Deliver outstanding customer service by actively listening to customer needs and offering solutions that best meet their requirements. Engage in continuous learning to enhance product knowledge and sales techniques. Contribute to team efforts by accomplishing related sales targets and goals as needed. Maintain a professional demeanor and appearance, portraying a positive image of the store and brand.