Retail Sales Executive

Counter Sales Executive Role Overview:- Provide excellent customer service, drive sales, and ensure a positive shopping experience at the counter/frontline of a retail store. Key Responsibilities:- Customer Service:   - Greet customers, understand needs, and recommend products.   - Address queries, resolve issues, and ensure customer satisfaction. - Sales & Targets:   - Meet daily/weekly sales targets and promote products/campaigns.   - Upsell/cross-sell relevant products to increase basket size. - Counter Operations:   - Maintain counter cleanliness, product displays, and stock levels.   - Handle cash/credit transactions accurately and process returns/exchanges. - Product Knowledge:   - Stay updated on product features, promotions, and inventory. - Team Collaboration:   - Work with colleagues to ensure smooth store operations and handover. - Reporting:   - Share daily sales, customer feedback, and stock alerts with supervisor. Required Skills:- Communication: Excellent interpersonal and communication skills. - Customer Focus: Customer-centric, patient, and positive attitude. - Sales Drive: Target-oriented with ability to upsell politely. - Basic Math: Comfortable handling cash and basic calculations. - Appearance: Neat, professional attire as per company dress code. Qualifications:- Education: Minimum 10th/12th pass - Experience: Prior retail/counter sales experience preferred.