Retail Sales Assistant

Job Description

About Us: Saurashtra Impex is a leading textile and lifestyle brand based in Jaipur, specializing in handcrafted luxury textiles, pashmina shawls, scarves, jackets, and vintage fabrics. With a strong export presence and regular pop-up exhibitions in London and beyond, we blend Indian craftsmanship with global sensibilities. Our Jaipur retail store serves as the heart of our brand, where customers experience the richness of our collections first-hand. Role Overview: We are looking for a smart, confident, and sales-driven Retail Store Assistant to join our team. The ideal candidate should have excellent spoken English , strong sales and negotiation skills , and a passion for textiles and customer service. This role involves interacting with walk-in customers (including international clients), explaining product details, helping with selection, and closing sales with confidence and clarity. Key Responsibilities: Greet and assist customers in a warm and professional manner Understand customer needs and recommend suitable products Explain product features, origin, fabric quality, and pricing Negotiate and close sales effectively while maintaining brand value Maintain store presentation and ensure merchandise is well-organized Coordinate with the back-end team for inventory and order fulfilment Handle customer queries and provide after-sales support where needed Assist during exhibitions and events when required Requirements: Prior experience in retail sales or customer service (fashion/textiles preferred) Excellent verbal communication skills in English and Hindi Strong negotiation and persuasion abilities Confident personality with a positive attitude Basic knowledge of textiles, fabrics, or interest in artisanal fashion is a plus Ability to work independently and as part of a team Minimum qualification: 12th pass (Graduate preferred) What We Offer: Friendly, supportive work environment Opportunity to work with a creative and global-facing brand Exposure to international clientele Growth opportunities within the company Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Schedule: Fixed shift Supplemental Pay: Overtime pay Experience: Retail sales: 1 year (Preferred) Language: English (Required) Shift availability: Day Shift (Required) Work Location: In person