Restaurant Stewardess / Hostess

Job Description

Job Summary: The Restaurant Stewardess is the first point of contact for guests. She is responsible for welcoming guests, managing table assignments, and supporting the front-of-house team to ensure an excellent dining experience. Key Responsibilities: Guest Reception: Greet guests warmly upon arrival and make them feel welcome. Manage waiting lists and reservations effectively. Escort guests to their tables and present menus. Reservation & Seating Management: Maintain a clean and organized host/hostess station. Coordinate table turnover with waitstaff to ensure efficient service. Maintain accurate reservation records and communicate guest preferences. Customer Service: Handle guest inquiries and complaints professionally. Ensure guest satisfaction by checking in throughout the dining experience. Provide information about menu items and restaurant specials when needed. Support Tasks: Assist with setting and clearing tables when required. Support the service team during busy periods. Maintain cleanliness and orderliness in the dining area. Qualifications: High school diploma or equivalent. Previous customer service or hospitality experience preferred. Proficiency in verbal communication (English; additional languages are a plus). Professional appearance and positive attitude. Key Skills and Attributes: Friendly and approachable demeanor. Strong organizational and multitasking skills. Calm and courteous under pressure. Team player with a strong sense of responsibility. Attention to detail and excellent time management. Work Conditions: Standing for extended periods. Working evenings, weekends, and holidays as required. Fast-paced restaurant environment. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹20,000.00 per month Benefits: Food provided Health insurance Provident Fund Schedule: Monday to Friday Rotational shift Supplemental Pay: Overtime pay Performance bonus Education: Higher Secondary(12th Pass) (Required) Experience: Hospitality: 2 years (Required) Language: English (Required) Work Location: In person