Restaurant Cashier

Job Title: Restaurant Cashier

Department: Food & Beverage Service
Location: Le Pondy, Joy’s The Beach Resort Pvt. Ltd., Puducherry
Reports To: Restaurant Manager / F&B Manager

Job Purpose:

The Restaurant Cashier is responsible for handling guest billing transactions accurately and efficiently. The role ensures smooth payment processes while providing courteous service to enhance the overall guest dining experience.

Key Responsibilities:

• Billing & Transactions
• Operate the POS (Point of Sale) system to process cash, credit/debit card, and digital wallet payments.
• Ensure correct pricing is entered and issue accurate bills and receipts.
• Handle returns, voids, discounts, and adjustments as per management approvals.
• Cash Handling
• Maintain float cash and ensure the cash register is balanced at the start and end of shifts.
• Reconcile daily sales reports and submit cash collections to accounts or duty manager.
• Guest Service
• Greet and thank guests courteously at the billing counter.
• Handle guest inquiries or minor disputes regarding billing with a service-oriented approach.
• Coordinate with service staff to ensure guest billing requirements (split bills, advance payments, etc.) are handled smoothly.
• Record Keeping & Reporting
• Maintain daily transaction logs and ensure documentation accuracy for audits.
• Prepare and submit end-of-day sales summaries to F&B Control and Accounts Departments.
• POS & System Knowledge
• Ensure POS system is updated with the correct menu items, pricing, and applicable taxes.
• Report any system issues or discrepancies to IT/F&B Control for immediate resolution.
• Team Coordination
• Work in close coordination with Restaurant Captains, Stewards, and Kitchen Order Takers.
• Maintain good communication with F&B Control for inventory and billing processes.

Desired Candidate Profile:

• Educational Qualification: 12th Pass / Diploma in Hotel Management / Graduate/B.com.
• Experience: Minimum 1–2 years experience as a cashier in a restaurant or hospitality environment.
• Skills Required:
• Proficiency in operating POS billing systems.
• Strong numeracy and accuracy in cash handling.
• Basic knowledge of GST and billing procedures.
• Good communication and customer service skills.
• Ability to work under pressure during busy operations.
• Language Proficiency: English, Tamil (knowledge of Hindi is an advantage).

Work Environment & Shifts:

• Rotational Shifts (including weekends and public holidays).
• Uniform and grooming standards to be strictly maintained as per resort policy.

Job Type: Full-time

Pay: ₹15,000.00 - ₹19,000.00 per month

Benefits:

• Food provided

Work Location: In person