Restaurant Captain

Position Overview

As a Restaurant Captain, you will lead the service team in delivering an exceptional fine-dining experience to guests. You will ensure service excellence, oversee table settings, guide stewards, and maintain the highest standards of hospitality, etiquette, and discretion expected in a luxury dining environment.

Key Responsibilities

• Supervise and coordinate daily service operations in assigned section.
• Welcome and seat guests, ensuring personalized attention throughout their dining journey.
• Present menus, explain dishes, suggest wine pairings, and take guest orders with accuracy.
• Ensure orders are communicated clearly to kitchen and bar, and served on time.
• Conduct table setups as per fine-dining etiquette (cutlery, glassware, napkins, tableware).
• Train, guide, and monitor stewards in guest service and grooming standards.
• Handle guest queries, feedback, and complaints with professionalism and discretion.
• Oversee wine and beverage service as per fine-dining protocols.
• Ensure compliance with hygiene, safety, and grooming standards.
• Assist Restaurant Manager in inventory control of linen, crockery, glassware, and cutlery.
• Maintain rapport with high-profile guests and ensure confidentiality at all times.
• Monitor billing and assist with smooth table turnovers.

Requirements & Qualifications

• 2–5 years’ experience in fine dining or luxury hotel restaurants, with at least 1 year in a supervisory/captain role.
• Strong knowledge of fine-dining service etiquette, wine service, food presentation, and menu engineering.
• Excellent communication skills in English (additional languages an advantage).
• Strong leadership, interpersonal, and guest-handling skills.
• Diploma/Degree in Hotel Management or F&B Service preferred.
• Ability to handle high-pressure service environments with grace and composure.
• Passion for hospitality and attention to detail.

Compensation & Benefits

• Competitive Salary + Service Charge/Incentives
• Free Accommodation & Meals Provided
• Provident Fund (PF)
• Comprehensive Health Insurance (for employee & family members)
• Uniforms provided
• Opportunities for career advancement within luxury hospitality

Job Type: Full-time

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person