Posted:2 days ago|
Platform:
On-site
Full Time
position of Restaurant Captain
Salary - 18k to 20k between
Location - Bali Nagar Delhi
Timing - Evening 4pm to 1am morning
Objective:
To evaluate communication skills, leadership traits, decision-making abilities, and customer handling approaches among candidates for the *Restaurant Captain* role.
---
Key Points to Discuss:
1. *Leadership & Team Coordination*
* Leading stewards/waiters on the floor.
* Delegating tasks efficiently.
* Motivating team during rush hours.
2. *Customer Handling & Satisfaction*
* Welcoming guests with politeness.
* Addressing complaints gracefully.
* Managing special requests or VIP guests.
3. *Menu Knowledge & Upselling*
* Deep understanding of the menu, ingredients, and pairing suggestions.
* Recommending specials or high-margin items to increase sales.
4. *Table Management & Service Flow*
* Managing table turnover smartly.
* Ensuring all guests are served timely and with proper etiquette.
* Coordination with kitchen & bar for seamless service.
5. *Crisis Handling & Conflict Resolution*
* Handling customer dissatisfaction or service delays tactfully.
* Managing short staff or overbooked situations.
6. *Hygiene & Compliance*
* Ensuring cleanliness on the floor.
* Following food safety and service protocols.
* *Restaurant Captain* (main candidate)
* *Customer* (demanding / dissatisfied / happy)
* *New Waiter* (needs guidance)
* *Manager* (assessing performance)
* *Kitchen Staff* (needs coordination)
---
Evaluation Criteria:
* Communication Clarity
* Leadership Attitude
* Conflict Management
* Team Spirit
* Decision Making
* Customer-Centric Thinking
Regards Nirbhay Verma | Call : 7505804685| WhatsApp : 7505804685 | innovateplacementsolution@gmail.com
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
Innovate Placement solution
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
Experience: Not specified
1.26708 - 2.16 Lacs P.A.
Bandra West, Mumbai, Maharashtra
2.4 - 4.8 Lacs P.A.
Chennai, Tamil Nadu
Experience: Not specified
1.26708 - 0.00864 Lacs P.A.
Khopoli
Experience: Not specified
1.8 - 3.0 Lacs P.A.
Airoli, Navi Mumbai
Experience: Not specified
2.4 - 3.12 Lacs P.A.
Coimbatore, Tamil Nadu
Experience: Not specified
1.26708 - 0.00864 Lacs P.A.
2.4 - 3.6 Lacs P.A.
2.16 - 2.64 Lacs P.A.
2.16 - 2.4 Lacs P.A.
Vazhuthacaud, Thiruvananthapuram, Kerala
2.16 - 2.64 Lacs P.A.
