Restaurant Captain: Hotel/Resort

Job Summary:

Responsible for supervising restaurant service team, maintaining service standards, guest experience and coordinating smooth operations in restaurant & dining areas.

Key Responsibilities:

• Supervise & guide service staff / stewards during restaurant operations.
• Allocate tables, manage guest seating & ensure fast service delivery.
• Take guest orders, ensure accurate order punching & food service coordination.
• Handle guest complaints, feedback & provide service recovery when needed.
• Maintain hygiene, table setup, cutlery, buffet arrangement & service SOPs.
• Coordinate with kitchen & bar team for timely order execution.
• Train & support new service staff on hospitality standards & upselling.
• Assist in billing, closing sales reports & cash handling when required.

Profile Requirements:

• Diploma/Degree in Hospitality preferred.
• 1–3 years experience in restaurant / hotel / resort service.
• Good communication, guest engagement & coordination skills.
• Knowledge of service standards, menu, beverages & POS preferred.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement
• Food provided
• Provident Fund

Work Location: In person