Resident Engg/Field Service Engg (1-4 Exp) Cuddalore-Tamilnadu

Dear Candidate,

Urgent

Company Name - Confidential

Job Location:-Chennai

Employment Type - Full Time

Title: Resident Engineer / Service Engineer

Department

Location

Reporting to

Accommodation:

Educational Qualification

Salary Range

Experience

Language

Significant travel is required.

Driving License is Mandatory.

Purpose of Position:

Key Responsibilities

Ensure that all activities are carried out safely in accordance to all relevant country specific Health & Safety legislation and Gilbarco Veeder Root HSE policy/procedures.

The associate is personally responsible for contributing to a safe working environment by maintaining an orderly work area and proactively raising safety concerns.

Ensure that all training and qualifications necessary to perform work tasks are identified in a timely manner and that no activities are undertaken without suitable competence.

Carry out preventive maintenance jobs as per schedule.

Carry out breakdown jobs assigned by the ASM.

Update spares requirement to ASM.

Collect the spares from the courier office / Service centre and resolve the complaint immediately on receipt of spares.

Ensure resolution of complaints in the 1st visit itself.

Return defective spares to stores within 7 days of closure of complaint.

Return unused ok spares immediately to the stores department.

Provide feedback to the CSD immediately after closure of complaint.

Submit all Breakdown service reports to ASM/Stores and Preventive maintenance reports to Commercial Executive on a weekly basis.

Report non-compliance issues if found being practices in the system to supervisor or use Speak up opportunity provided by the company.

Measures of Performance

Customer Service Level Agreement (SLA) (achievement %)

First Time Fix (FTF%)

Backlog (minimize)

Jobs per day (work in field)

Safety and Compliance

Personal Qualifications & Experience

Diploma in Electronics/Electrical /Mechanical Engineering. with good knowledge of working on Computers

Experience / Knowledge

Previous experience in field based technical service work. Experienced in mechanical, electrical and electronic fault-finding techniques.

Specific Skills -

Excellent communication skills in applicable local languages.

Basic knowledge of English

Computer literacy

Domain:

THE PERSON SHOULD BE WILLING TO JOIN IN 15-30 DAYS TIME OR IMMEDIATE JOINER.

hrrecruiter6@monalisammllp.com

Current /Last Net in Hand -
Salary will be offered based on the interview /Technical evaluation process-- Notice Period & LWD was/will be - Reason for Changing the job - Total Years of Experience in Specific Field

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