Reservations Sales Agent

Company Description

Clarissa Resorts is a leading hospitality company known for its luxurious resorts in stunning locations such as Jim Corbett National Park, Goa, and Mukteshwar Nainital. The resorts offer exceptional services for destination weddings, events, corporate gatherings (MICE), leisure travel, and adventure seekers. At our Jim Corbett property, guests enjoy a luxurious jungle escape with contemporary accommodations, nature walks, safaris, and serene landscapes. Clarissa Resort Goa retreat located near Calangute Beach, providing comfort, peaceful relaxation, and proximity to major attractions.We have five-star resort in Mukteshwar, offering unparalleled luxury and more memorable experiences.

Role Description

This is a full-time, on-site role based in Noida for a Reservations Sales Agent. The role involves managing and confirming guest reservations, addressing inquiries professionally, assisting guests in choosing the best accommodation options, and coordinating with various departments to ensure a seamless guest experience. You will also provide top-notch customer service, execute receptionist duties, and contribute to the sales team's goals by promoting resort offerings.

Qualifications

• Strong Communication and interpersonal skills.
• Excellent Customer Service expertise with a guest-focused approach.
• Proficiency in Reservations processes and Receptionist Duties.
• Basic knowledge or experience in Sales is a plus.
• Organizational and multitasking abilities to handle high volumes of inquiries.
• Proficiency in reservation software and basic computer skills is desirable.
• Prior experience in a hospitality or customer-facing role is an advantage.
• High school diploma or equivalent; relevant certifications or hospitality degrees preferred.