Reservations Executive

We are looking for a highly skilled and experienced Reservations Executive to join our team in the hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch customer service.

• Manage and coordinate reservations, ensuring accuracy and efficiency.
• Handle customer inquiries and resolve issues professionally.
• Develop and maintain strong relationships with clients and colleagues.
• Collaborate with other departments to ensure seamless operations.
• Analyze and report on reservation trends and performance metrics.
• Implement effective strategies to improve customer satisfaction and loyalty.

• Proven experience in reservations or a related field.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet deadlines.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to work collaboratively as part of a team.