Reservations Coordinator

Company Description

Fortune Park Orange is an elegant, full-service business hotel providing a refined hospitality experience. The hotel features diverse, multi-cuisine dining options that are expertly crafted to delight every palate. Renowned for its luxurious accommodations and impeccable service, Fortune Park Orange creates a memorable stay for guests. Located conveniently in Gurugram, it is an ideal destination for business and leisure travelers alike.

Role Description

The position is a full-time, on-site role located in Gurugram. The employee will be responsible for executing daily tasks specific to the role. Responsibilities may include interfacing with guests, maintaining operational efficiency, coordinating with team members, and ensuring an exceptional guest experience. Given the nature of the role, the candidate is expected to exhibit strong organizational skills and a commitment to customer satisfaction.

Qualifications

• Strong communication and interpersonal skills to interact effectively with clients, colleagues, and other stakeholders.
• Experience in hospitality operations, customer service, or a related field demonstrating an ability to manage services and resolve issues.
• Attention to detail and multitasking skills to ensure smooth and efficient operations.
• Time management and problem-solving skills to prioritize tasks and resolve challenges promptly.
• A friendly and professional demeanor with a commitment to creating a positive guest experience.
• Ability to adapt to dynamic environments while maintaining high service standards.
• Educational background in hotel management, hospitality, or a related field is a plus.