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Holiday Concepts
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Reservation Executive

Reservation Executive

Holiday Concepts

0 - 31 years

0 Lacs

Kharar

Posted:2 months ago| Platform: Apna logo

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Skills Required

service reports resolve strategies

Work Mode

Remote

Job Type

Full Time

Job Description

About Us: Holiday Concepts is a dynamic and customer-centric travel company dedicated to creating unforgettable holiday experiences. We are expanding our team and looking for a motivated and experienced Reservation Manager to join our growing operations. Key Responsibilities: Oversee and manage the reservations team to ensure smooth operations. Handle booking requests, cancellations, amendments, and special requests from clients. Coordinate with hotels, transport providers, and other vendors to confirm arrangements. Monitor reservation systems and ensure accuracy of all bookings. Ensure excellent customer service and timely responses to inquiries. Prepare reports on booking trends, occupancy, and cancellations. Resolve issues related to overbooking, system errors, or customer concerns. Work closely with the sales and operations teams to align strategies.

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Reservation Executive