Role & responsibilities Strong leadership and management skills Excellent communication and interpersonal skills Ability to handle multiple tasks simultaneously in a fast-paced environment Knowledge of hotel operations and front office procedures Proficiency in hotel reservation systems Customer service skills Problem-solving and conflict resolution skills. Preferred candidate profile Candidate with similar experience. Candidates with front office operations in other sectors and wishes to take this job as a career change option also welcome
Role & responsibilities Reservation Executive - Attend to Guests' requests for Room Booking, Conference, family functions and other events. Provide them with all the relevant details regarding room tariff and other charges applicable. Preferred candidate profile Knowledge of interacting with guests and to convert them into a potential customers.
Roles and Responsibilities Greet guests upon arrival, welcome them to the restaurant, and show them to their table. Ensure seating arrangements meet guest preferences and provide menu recommendations based on previous orders. Provide exceptional customer service throughout the dining experience. Maintain a clean and organized dining area.
Role & responsibilities Reservation Executive - Attend to Guests' requests for Room Booking, Conference, family functions and other events. Provide them with all the relevant details regarding room tariff and other charges applicable. Preferred candidate profile Knowledge of interacting with guests and to convert them into a potential customers.