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3.0 - 7.0 years

0 Lacs

kolkata, west bengal

On-site

We are seeking a motivated and proactive HR Business Partner with 3-7 years of experience to join our HR team. As an HR Business Partner, you will play a crucial role in supporting business units by aligning HR practices with operational needs, ensuring the consistent implementation of HR policies and processes. Your responsibilities will include coordinating onboarding and induction programs for new hires, acting as the primary point of contact for employee queries and concerns, and assisting managers with the performance management cycle. In this role, you will be responsible for maintaining HR dashboards, monitoring key people metrics such as attrition, engagement, and productivity, and contributing to employee engagement initiatives that promote a collaborative and inclusive workplace culture. Additionally, you will support organizational change efforts by facilitating seamless communication and employee alignment during transitions. The ideal candidate will have 3-7 years of experience in a generalist or HRBP support role, with exposure to core HR operations and employee lifecycle management. A Bachelor's degree in Human Resources, Business Administration, or a related field from a reputable institute is required. Strong interpersonal skills, the ability to build relationships across all levels, and experience in managing employee relations, inductions, and performance processes are essential for this role. Proficiency in HRMS tools, Excel, and reporting dashboards is preferred, along with excellent organizational and coordination abilities. If you are a self-starter with the capacity to manage multiple priorities in a fast-paced environment, we encourage you to apply for this exciting opportunity to contribute to our HR team's success.,

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6.0 - 9.0 years

0 Lacs

bengaluru, karnataka, india

On-site

We are an integral part of Annalect Global and Omnicom Group, one of the largest media and advertising agency holding companies in the world. Omnicoms branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services. Our agency brands are consistently recognized as being among the worlds creative best. Annalect India plays a key role for our group companies and global agencies by providing stellar products and services in areas of Creative Services, Technology, Marketing Science (data & analytics), Market Research, Business Support Services, Media Services, Consulting & Advisory Services. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together. This is an exciting role and would entail you to Responsible for managing paid social campaigns end to end including setup, optimizations & reporting Creation of detailed media plans in line with business objectives and campaign brief Translates business KPIs in channel KPIs Management of paid social campaigns on time on budget on target Tracks performance in reporting & dashboards Analysis and optimization of the campaigns Works with wider in-house media team to feed in paid social insights into the cross-channel media strategy. This may be the right role for you if you have A full time graduate degree(Mandatory) Managed social campaigns on platforms like Meta, Twitter, Snapchat, and LinkedIn Passion for social media and internet marketing Outstanding ability to think creatively and identify and resolve problems Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere Ability to clearly and effectively articulate thoughts and points High levels of integrity, autonomy, and self-motivation Excellent analytical, organizational, project management and time management skills Professional Skills & Qualifications: 6 to 9 years experience in social media marketing with demonstrated successes Proficiency in MS Excel, PowerPoint, and Word. Show more Show less

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8.0 - 10.0 years

0 Lacs

india

Remote

Job Description Director of Revenue Cycle Management (RCM) Location: Remote Reports To: CEO / VP of RCM (U.S.-based) Team Oversight: 2540 offshore billers, AR callers, credentialing specialists, and auditors (India-based team) Role Overview The Director of RCM will provide strategic leadership and operational oversight for our offshore billing operations, ensuring end-to-end revenue cycle performance for U.S. healthcare provider clients. This leader will be responsible for building robust processes, maintaining payer compliance, driving collections, minimizing denials, and mentoring offshore teams to deliver world-class results. Key Responsibilities Strategic Leadership Define and execute the vision for RCM operations in alignment with company growth and client expectations. Develop policies, SOPs, and workflows that optimize revenue cycle performance across specialties (Orthopedics, Physical Therapy, Dermatology, Behavioral Health, Rheumatology, etc.). Partner with U.S. leadership to ensure client needs, compliance standards, and performance goals are consistently met. Operational Management Oversee the daily operations of the billing team in India, including charge entry, payment posting, AR calling, denial management, credentialing, and reporting. Implement audit and QA frameworks to monitor accuracy, timeliness, and compliance. Standardize reporting cadence: daily, weekly, and monthly dashboards for AR, denials, collections, and payer trends. Ensure smooth onboarding of new clients and practices into billing workflows. People Leadership Manage and mentor offshore managers, team leads, and billers to ensure accountability and career growth. Build a performance-driven culture with clear KPIs, evaluation frameworks, and feedback mechanisms. Drive recruitment, training, and upskilling initiatives to maintain high-quality output. Client & Stakeholder Engagement Act as a bridge between U.S. leadership and offshore teams to ensure clear communication and alignment. Participate in client calls, providing updates on revenue performance, denial trends, and improvement initiatives. Proactively identify client risks and recommend process improvements. Compliance & Process Improvement Ensure adherence to U.S. healthcare billing regulations, HIPAA compliance, and payer-specific requirements. Monitor payer changes, industry trends, and regulatory updates to update internal SOPs. Leverage technology and automation tools (e.g., practice management systems, RPA, reporting dashboards) to drive efficiency. Qualifications Bachelors degree required; Masters in Business, Healthcare Administration, or related field preferred. Minimum 8+ years of U.S. healthcare RCM experience , with at least 5 years in leadership roles overseeing offshore teams. Deep knowledge of the end-to-end RCM cycle (charge capture, claim submission, payment posting, AR follow-up, denial management, credentialing, patient collections). Proven experience managing teams of 30+ billers in India, Pakistan, or the Philippines. Strong understanding of U.S. payers, EHR/PM systems (e.g., Athena, eClinicalWorks, AdvancedMD, Kareo, Epic, DrChrono, Experity), and compliance frameworks (HIPAA, CMS). Excellent communication, leadership, and analytical skills. Key Skills Strategic thinking and operational execution Strong analytical/reporting abilities (Excel, Power BI, or similar tools) Team leadership across multiple geographies Client management and presentation skills Problem-solving and process optimization Performance Metrics (KPIs) AR Days: Maintain < 35 days Clean Claim Rate: > 95% Denial Rate: < 5% Collection Rate: > 95% of net collectible revenue Productivity: Calls/claims processed per FTE per day Team Performance: Adherence to SLAs and quality scores Show more Show less

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12.0 - 16.0 years

0 Lacs

pune, maharashtra, india

On-site

About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded byand Ramki Gaddipati inflagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platformis actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million cardZeta has over 1,700+ employees across the US, EMEA, and Asia, with 70%+ roles in R&D . Backed by SoftBank, Mastercard, and other investors , we raised $330M at a $2B valuation in 2025.more @,,, About the Role: We are seeking a (highly experienced) Program Manager to lead cross-functional teams and manage complex programs that drive business growth and customer success. The ideal candidate will have a proven track record of leading large-scale, high-impact programs and initiatives in the banking & credit cards domain . Responsibilities Program Planning and Design: Align programs with the organization's strategic objectives and business goals. Clearly define the scope of the program, including deliverables and outcomes. Establish clear and measurable program objectives. Collaboration: Collaborate with design leadership to contribute to the creation of world-class interaction designs, offering assistance from initial concept ideation through the entire design process up to the product shipping stage. Resource Management: Identify and allocate resources, including budget, personnel, and equipment. Develop and manage the program budget, ensuring cost-effectiveness. Risk Management: Identify potential risks and develop mitigation strategies. Address and resolve issues that may impact the program's success. Stakeholder Management: Engage with various stakeholders, including executives, project managers, and team members. Requirements Gathering: Gather and manage requirements from stakeholders to shape the program. Planning and Execution: Develop and manage the program schedule, setting realistic timelines and milestones. Implement and oversee quality assurance processes to ensure deliverables meet standards Change Management: Implement effective change control processes to manage alterations to the program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment. Performance Monitoring: Establish and monitor key performance indicators (KPIs) for program success. Make data-driven decisions based on performance metrics. Documentation: Maintain comprehensive documentation, including project plans, reports, and other relevant materials. Contract and Vendor Management: Manage contracts and relationships with external vendors if applicable. Continuous Improvement: Continuously analyze program performance, reliability, and incidents to identify areas for improvement. Implement changes to enhance overall program resilience. Conflict Resolution: Address conflicts and challenges within the team to maintain a positive work environment. Skills Project Planning and Delivery: Advanced knowledge and demonstrated expertise in the areas of end to end project planning and project delivery Experience with any tech stacks: Must be from a technical background and have hands-on experience with any tech stacks (preferably Java, Spring boot and Postgresql). Preferably a PMP or Agile PM certification. Project Management tools: Strong hands-on experience on any project management tools like JIRA, Trello, Smartsheets, OKR management software, Kanban, etc Agile Methodology: Strong understanding of scrum and agile methodologies, sprint planning etc. Proficiency in creating animations from scratch using Lottie, showcasing the ability to add dynamic and engaging elements to user interfaces. This skill enhances the overall user experience through interactive and visually appealing animations. Cross-functional coordination: Exercise good business judgment skills to find short-term solutions working cross-functionally for difficult/tricky engineering problems while not sacrificing the long term goals. Reporting & Dashboards: Experience working with tools to manage schedule, cost and risks of ongoing projects and provide reports to management Communication Skills: Excellent communication skills, somebody who can understand the business problem/domain fast and articulate problem/solution to different audience types (technical/business)Obsessive ownership towards individual and team goals and does it right Experience and Qualifications 12-16 years of software industry experience with 4+ years of experience managing large cross-functional product development projects from inception to launch seeing the full lifecycle with a deep understanding of agile methodologies Experience in deploying cards platform is preferred Undergraduate Degree in Engineering + Graduate Business Degree (MBA or equivalent)

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3.0 - 5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Job Title: Manager Loyalty and Engagement Experience Required: 45 years Location: Mumbai (on-site) Kindly share your resume on - [HIDDEN TEXT] Role Overview: Were looking for a highly analytical and user-obsessed Manager Loyalty and Engagement to own and scale in-app user engagement, retention, and loyalty. This role sits at the intersection of marketing, product, and analyticsresponsible for designing and deploying strategies that increase app usage, session time, and repeat behavior among our existing user base. You will develop engagement hooks, drive gamified experiences, and build loyalty mechanisms that turn our transacting users into long-term brand advocates. This is a high-impact role that directly supports our goal to grow DAU/MAU and deepen user-product affinity. Key Responsibilities: Design and execute app engagement strategies that increase DAU, MAU, and session duration. Create gamification-led experiences to drive repeat usage and behavioral stickiness. Drive Referral program with the user base and employees to increase top funnel and create a new acquisition channel Create Engagement models for referred users to drive engagement and initial business outcomes Identify and implement loyalty and rewards frameworks to recognize and retain high-intent users. Leverage in-app behavioral data to understand user intent signals and cross-product affinities . Develop automated engagement journeys across push notifications, in-app messaging, WhatsApp, SMS , and other owned channels. Conceptualize and execute reactivation workflows for dormant or inactive users. Define and own core KPIs: returning user %, engagement frequency, feature repeat rate, retention cohorts , and churn recovery rate . Partner with Product and Design to implement in-app features that reinforce engagement (missions, progress bars, badges, etc.). Conduct ongoing A/B experiments to optimize lifecycle touchpoints based on user cohort behavior and engagement goals. Optionally explore brand partnerships that offer mutual value to increase app engagement and user delight. Must-Have Qualifications: Previous BFSI and Fintech Exposure 35 years of experience in lifecycle marketing, CRM, growth, or product marketing , preferably in fintech, D2C, or consumer apps . Hands-on experience is MUST! Strong understanding of fintech consumer motivations , especially in underserved or first-time credit segments. Proficiency in analyzing user journey data to define product affinity, intent segments, and retention triggers. Familiarity with marketing automation and analytics tools such as MoEngage, WebEngage, Clevertap, Mixpanel . Ability to work cross-functionally with Product, Data, Design, and Content teams to deliver seamless execution. Experience in designing and tracking loyalty metrics , engagement frameworks, and reporting dashboards. Good to Have: Experience in deploying gamified engagement models or behavioral nudges. Exposure to tier 24 Indian audiences , especially for vernacular and low-tech segments. Understanding of rewards mechanics (tiers, milestones, missions, cashback logic) and their impact on user behavior. What Success Looks Like: Increase in returning user base and app re-engagement rates Consistent improvement in DAU, MAU, and session time Loyalty mechanisms that drive feature repeatability Higher adoption of cross-sell products through in-app journeys Reduced churn and improved reactivation of dormant users Reporting to: CBO and Co-founder Collaborates with: Product, Brand, Performance Marketing, Data, and Engineering teams. Kindly share your resume on - [HIDDEN TEXT] Show more Show less

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Collibra Technical Analyst, you will be responsible for managing data quality issues by implementing workflows to track, manage, and resolve them efficiently. You will enable automated issue routing and escalation to the responsible stakeholders to ensure timely resolution. Additionally, you will play a key role in establishing reporting dashboards to track both open and resolved issues effectively. This position is based in Gurgaon and requires your presence in the Gurgaon office for 3 days a week. If you are passionate about data issue management and have experience working with Collibra, we would love to have you join our team.,

Posted 6 days ago

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4.0 - 7.0 years

7 - 8 Lacs

bengaluru

Work from Office

Greetings of the day ! Our reputed Client is hiring for Sales Operations Manager role: Location- Bangalore Shift- General Languages Known- English, Kannada and Hindi Key Responsibilities: Own the sales operations engine CRM accuracy, funnel tracking, reporting dashboards. Monitor and analyze sales performance metrics (leads, conversions, revenue, SLA adherence). Build and maintain sales forecasts, pipelines, and performance reports for leadership. Standardize and enforce sales processes, documentation, and compliance requirements. Collaborate with Sales Managers, Finance, Marketing, and Operations to ensure smooth execution. Identify process bottlenecks and implement improvements for higher efficiency and conversion. Design and track incentive/commission programs to drive performance. Support new city launches with operational planning, playbooks, and partner coordination. Conduct training/enablement sessions for sales teams on CRM usage, reporting, and process updates. Candidate Profile Experience: 4- 7 years in Sales Operations / Program Management / Business Operations. Strong analytical skills with expertise in Excel, CRM tools (Zoho/Salesforce), and reporting dashboards. Excellent communication & stakeholder management skills. Warm Regards, Gayatri Kumari Email Id- gayatri@v3staffing.in V3 Staffing Solutions

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4.0 - 6.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Join our Sales Support team at DHL Global Forwarding, Freight (DGFF) GSC - Global Service Centre! Job Title: Manager (SLS) - Digital Marketing Job Location: DHL Global Forwarding, Freight (DGFF) GSC, India (Mumbai) As a Digital Marketing Manager, you will support marketing activities by managing digital platforms, marketing reporting, and daily administrative tasks. The role involves maintaining website content, handling marketing data and analytics, executing basic campaigns, managing promo items, and supporting the marketing team to ensure consistent and effective implementation of the marketing strategy. Key Responsibilities: . Maintain and update website content, ensuring it is accurate and aligned with marketing objectives. . Monitor and analyze website performance using analytics tools, such as Google Analytics, Seamrush and others providing weekly or monthly reports. . Oversee SEO, SEM, PPC and LinkedIn analytics to track campaign effectiveness and suggest improvements. . Create and manage marketing campaigns on various digital channels, like Meta platforms, supporting paid and organic activities. . Prepare monthly marketing reports, consolidating metrics from various digital channels. . Handle marketing budget administrative tasks including invoice processing and tracking. . Manage the content calendar to ensure timely delivery of marketing activities. . Oversee Oktopost and LinkedIn publishing, monitoring engagement and performance. . Support Smartconnect (enterprise social network) marketing folder. . Report on events performance and assist with follow-ups. . Prepare and send newsletters and basic mass email campaigns through Salesforce. . Defines and manages the production and distribution of promotional items. . Assist the marketing team with ad-hoc projects and initiatives as required. . Contribute ideas to improve marketing processes and campaigns. . Work closely with cross-functional teams to ensure cohesive messaging and strategy. Required Skills/Abilities: . Bachelor's degree in Marketing, Business, or a related field Master's degree is a plus. . At least 4-5 years of experience in a marketing support role, ideally in a B2B environment. . Experience with digital marketing activities including website updates, analytics and campaign management is a must have. . Experience managing content calendars, basic email campaigns, and marketing admin tasks. . Able to use and understand website CMS platforms (Sitefinity knowledge is a plus) for content updates. . Working knowledge of Google Analytics and LinkedIn analytics. . Good understanding of SEO, SEM and PPC principles and able to run and interpret the analytics.. . Experience with email marketing tools (e.g. Salesforce Marketing Cloud). . Understanding of social media management tools (e.g. Oktopost, LinkedIn). . Comfortable managing budgets and administrative tracking for invoices. . Ability to learn and adapt to various marketing and CRM platforms. . Familiarity with digital marketing tools and reporting dashboards. . AI savvy at user level . Strong organizational skills with attention to detail. . Ability to manage multiple tasks and meet deadlines. . Analytical mindset with ability to interpret data and create clear reports. . Team player who collaborates well with colleagues across different functions. . Proactive and flexible, willing to take on varied tasks as priorities shift. . Good communication skills, both written and verbal.

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0.0 years

0 Lacs

kolkata, west bengal, india

On-site

Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, CMD ,Billing , Cash Apps We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Cash & Collection domain. Execute end-to-end Billing, Cash Application, and Customer Master Data (CMD) activities in line with OTC policies and SLAs. Perform invoice creation, validation, and posting in ERP systems (SAP, Oracle, D365, Navision, etc.) ensuring compliance with contracts, tax laws, and statutory requirements. Validate supporting documents (POs, contracts, timesheets) before invoice release monitor and reconcile billed vs. unbilled revenue. Investigate and resolve billing discrepancies, invoice rejections, and payment application issues by collaborating with clients and internal stakeholders. Manage daily cash posting, payment matching (automated and manual), and unallocated cash resolution while maintaining accuracy above benchmarks. Process electronic payment formats, reconcile bank statements, and ensure accuracy in AR documentation. Handle customer payment queries and provide timely resolutions to reduce disputes and improve customer experience. Support AR dispute resolution, credit memo processing, and collaboration with Collections teams for aged receivables follow-up. Lead CMD activities including customer master creation, amendments, and quality checks to ensure data accuracy and compliance with governance policies. Monitor CMD KPIs, prepare reports, and support supervisor in continuous improvement initiatives and process standardization. Participate in UAT, system upgrades, and automation projects contribute to implementing new tools or functionalities. Ensure audit readiness by maintaining documentation and providing evidence for internal and external audits. Collaborate with cross-functional teams (Collections, Treasury, Finance, Delivery) to ensure smooth end-to-end OTC cycle execution. Contribute to training, mentoring, and knowledge sharing within the team to enhance process expertise. Support month-end / quarter-end closing activities (billing cut-off, reconciliations, reporting) and provide MIS dashboards for management. Drive process improvements in efficiency, accuracy, and customer service through continuous improvement initiatives. Qualifications we seek in you Minimum qualifications B.Com Graduation Bachelor's degree in accounting, Finance, Business Administration, or related field (master's degree is a plus). Strong exposure to Order-to-Cash (OTC) processes including Billing, Cash Application, and Customer Master Data. Hands-on experience in billing reconciliations, payment processing, and customer data governance. Proficiency in ERP platforms such as SAP, Oracle, D365, Navision, or equivalent. Good understanding of tax compliance requirements (GST/VAT) and audit/regulatory standards. Ability to analyze discrepancies, resolve process issues, and manage cross-functional collaboration. Proficiency in MS Excel (advanced functions, reporting, pivot tables) and exposure to automation tools/reporting dashboards. Strong problem-solving skills with the ability to handle complex exceptions and escalations. Excellent communication and stakeholder management skills, both internal and external. Exposure to process improvement, UAT coordination, and system enhancement initiatives. Ability to mentor and guide junior team members, contributing to knowledge transfer and team development. Prior Experience Required Preferred Skill Set Excellent Interpersonal Skills Ability to learn ERP systems Good analytical and problem-solving skills Excellent MS Office skills including MS Excel Good conceptual knowledge and experience in tax activities preferred Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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0.0 years

0 Lacs

kolkata, west bengal, india

On-site

Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, CMD ,Billing , Cash Apps We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Cash & Collection domain. Execute end-to-end Billing, Cash Application, and Customer Master Data (CMD) activities in line with OTC policies and SLAs. Perform invoice creation, validation, and posting in ERP systems (SAP, Oracle, D365, Navision, etc.) ensuring compliance with contracts, tax laws, and statutory requirements. Validate supporting documents (POs, contracts, timesheets) before invoice release monitor and reconcile billed vs. unbilled revenue. Investigate and resolve billing discrepancies, invoice rejections, and payment application issues by collaborating with clients and internal stakeholders. Manage daily cash posting, payment matching (automated and manual), and unallocated cash resolution while maintaining accuracy above benchmarks. Process electronic payment formats, reconcile bank statements, and ensure accuracy in AR documentation. Handle customer payment queries and provide timely resolutions to reduce disputes and improve customer experience. Support AR dispute resolution, credit memo processing, and collaboration with Collections teams for aged receivables follow-up. Lead CMD activities including customer master creation, amendments, and quality checks to ensure data accuracy and compliance with governance policies. Monitor CMD KPIs, prepare reports, and support supervisor in continuous improvement initiatives and process standardization. Participate in UAT, system upgrades, and automation projects contribute to implementing new tools or functionalities. Ensure audit readiness by maintaining documentation and providing evidence for internal and external audits. Collaborate with cross-functional teams (Collections, Treasury, Finance, Delivery) to ensure smooth end-to-end OTC cycle execution. Contribute to training, mentoring, and knowledge sharing within the team to enhance process expertise. Support month-end / quarter-end closing activities (billing cut-off, reconciliations, reporting) and provide MIS dashboards for management. Drive process improvements in efficiency, accuracy, and customer service through continuous improvement initiatives. Qualifications we seek in you Minimum qualifications B.Com Graduation Bachelor's degree in accounting, Finance, Business Administration, or related field (master's degree is a plus). Strong exposure to Order-to-Cash (OTC) processes including Billing, Cash Application, and Customer Master Data. Hands-on experience in billing reconciliations, payment processing, and customer data governance. Proficiency in ERP platforms such as SAP, Oracle, D365, Navision, or equivalent. Good understanding of tax compliance requirements (GST/VAT) and audit/regulatory standards. Ability to analyze discrepancies, resolve process issues, and manage cross-functional collaboration. Proficiency in MS Excel (advanced functions, reporting, pivot tables) and exposure to automation tools/reporting dashboards. Strong problem-solving skills with the ability to handle complex exceptions and escalations. Excellent communication and stakeholder management skills, both internal and external. Exposure to process improvement, UAT coordination, and system enhancement initiatives. Ability to mentor and guide junior team members, contributing to knowledge transfer and team development. Prior Experience Required Preferred Skill Set Excellent Interpersonal Skills Ability to learn ERP systems Good analytical and problem-solving skills Excellent MS Office skills including MS Excel Good conceptual knowledge and experience in tax activities preferred Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Posted 1 week ago

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0.0 years

0 Lacs

kolkata, west bengal, india

On-site

Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Management Trainee, CMD ,Billing , Cash Apps We are looking for a Collections Representative who would be responsible for leading all collection and dispute resolution activities in accounts receivable and related settlement processes. Responsibilities In this role, you will be responsible for all the activities related to Cash & Collection domain. Execute end-to-end Billing, Cash Application, and Customer Master Data (CMD) activities in line with OTC policies and SLAs. Perform invoice creation, validation, and posting in ERP systems (SAP, Oracle, D365, Navision, etc.) ensuring compliance with contracts, tax laws, and statutory requirements. Validate supporting documents (POs, contracts, timesheets) before invoice release monitor and reconcile billed vs. unbilled revenue. Investigate and resolve billing discrepancies, invoice rejections, and payment application issues by collaborating with clients and internal stakeholders. Manage daily cash posting, payment matching (automated and manual), and unallocated cash resolution while maintaining accuracy above benchmarks. Process electronic payment formats, reconcile bank statements, and ensure accuracy in AR documentation. Handle customer payment queries and provide timely resolutions to reduce disputes and improve customer experience. Support AR dispute resolution, credit memo processing, and collaboration with Collections teams for aged receivables follow-up. Lead CMD activities including customer master creation, amendments, and quality checks to ensure data accuracy and compliance with governance policies. Monitor CMD KPIs, prepare reports, and support supervisor in continuous improvement initiatives and process standardization. Participate in UAT, system upgrades, and automation projects contribute to implementing new tools or functionalities. Ensure audit readiness by maintaining documentation and providing evidence for internal and external audits. Collaborate with cross-functional teams (Collections, Treasury, Finance, Delivery) to ensure smooth end-to-end OTC cycle execution. Contribute to training, mentoring, and knowledge sharing within the team to enhance process expertise. Support month-end / quarter-end closing activities (billing cut-off, reconciliations, reporting) and provide MIS dashboards for management. Drive process improvements in efficiency, accuracy, and customer service through continuous improvement initiatives. Qualifications we seek in you Minimum qualifications B.Com Graduation Bachelor's degree in accounting, Finance, Business Administration, or related field (master's degree is a plus). Strong exposure to Order-to-Cash (OTC) processes including Billing, Cash Application, and Customer Master Data. Hands-on experience in billing reconciliations, payment processing, and customer data governance. Proficiency in ERP platforms such as SAP, Oracle, D365, Navision, or equivalent. Good understanding of tax compliance requirements (GST/VAT) and audit/regulatory standards. Ability to analyze discrepancies, resolve process issues, and manage cross-functional collaboration. Proficiency in MS Excel (advanced functions, reporting, pivot tables) and exposure to automation tools/reporting dashboards. Strong problem-solving skills with the ability to handle complex exceptions and escalations. Excellent communication and stakeholder management skills, both internal and external. Exposure to process improvement, UAT coordination, and system enhancement initiatives. Ability to mentor and guide junior team members, contributing to knowledge transfer and team development. Prior Experience Required Preferred Skill Set Excellent Interpersonal Skills Ability to learn ERP systems Good analytical and problem-solving skills Excellent MS Office skills including MS Excel Good conceptual knowledge and experience in tax activities preferred Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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3.0 - 6.0 years

0 Lacs

gurugram, haryana, india

Remote

Location : Gurugram - In Office - Full Time Timings : 10:30 - 6:30 PM (Monday - Saturday) HR Benefits: 14 Casual Leaves, 12 SL, 2 RH in a calendar year Work From Home Facility: 2 WFH Every Month + 2nd & 4th Saturday by default work from home. Requirements : Personal Working Laptop Role Overview The Key Accounts Manager (KAM) will act as the primary point of contact for our top clients in the real estate sector. The role requires someone who can understand client objectives, strategize campaigns, and work closely with internal teams to deliver impactful marketing solutions that drive measurable results. Key Responsibilities Manage and nurture relationships with key real estate clients, ensuring client satisfaction and retention. Act as a strategic partnerunderstanding clients marketing goals, challenges, and market positioning. Plan, execute, and oversee marketing campaigns (digital, offline, events, activations) in collaboration with internal teams. Monitor campaign performance, prepare reports, and present insights to clients for ongoing improvement. Identify opportunities for upselling/cross-selling agency services to maximize client value. Coordinate with creative, digital, and performance marketing teams to ensure timely and quality deliverables. Resolve client issues promptly and maintain high service standards. Stay updated on real estate market trends, competitor activities, and marketing innovations. Assist in new business pitches and onboarding of clients, as required. Requirements Bachelors/Masters degree in Marketing, Business Administration, or related field. 36 years of experience in Account Management, preferably in a Marketing/Advertising/Real Estate agency. Strong knowledge of digital marketing, branding, lead generation, and campaign management. Excellent communication, presentation, and interpersonal skills. Ability to handle multiple accounts and deliver under tight deadlines. Proactive, detail-oriented, and client-focused approach. Proficiency in MS Office, CRM tools, and reporting dashboards. Show more Show less

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3.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Overview Waters Corporation (NYSE: WAT) is offering an exciting opportunity for a Paralegal to join its global Legal team. This full-time role reports to Director of Legal, EMEA based in Wilmslow, UK and is based at Waters India Global Capability Center in Bangalore, India. The Paralegal will collaborate internationally with Legal colleagues and business stakeholders around the world, supporting all business and corporate functions across the company in a dynamic and fast-paced team environment. This role will be responsible for managing all aspects of the Corporate Legal group&aposs matter management operating model for the Europe, Middle East, and Africa (EMEA) and Asia-Pacific (APAC) regions, including matter intake and assignment, system administration, and matter management reporting. The Paralegal will address contract and legal matter requests from internal business owners as well as external customers and other third parties. This role will also be part of a designated team responsible for the legal operations management of the Corporate Legal group. The successful candidate must be detail-oriented and have strong communication, process management and organizational skills to prioritize multiple tasks in a fluid, demanding work environment. Responsibilities Manage the intake, triage and assignment of matters requesting Legal review using the Corporate Legal group&aposs matter management system. Analyze information in requests and determine appropriate document or advice required, including the review, preparation, and finalization of agreements. Manage the administration of the matter management system for all Corporate Legal matters, including matter management reporting. Identify problems and propose solutions to address any issues with the system. Serve as an interface to the Company&aposs business units. Effectively communicate process and corporate positions and provide practical advice while minimizing risk to the Company. Draft, review, negotiate and finalize confidentiality agreements, material transfer agreements, beta agreements and seed agreements within proscriptive guidelines and playbook positions. Maintain the Corporate Legal group&aposs standard forms and templates and implement changes as required with guidance from members of the team. Proactively support the Corporate Legal group with administrative aspects of team management, including calendar and content management for team meetings. Qualifications Bachelor&aposs degree 3-5 years of experience as a paralegal and/or other proven matter and contract management experience including contract review, drafting and negotiation Paralegal certificate or similar qualification preferred Proven ability to multi-task, identify and manage competing priorities, and independently analyze and solve problems Accountable for accurate, high quality work product Excellent oral and written communication skills Self-motivated with ability to meet objectives and tight timelines with minimal direction Proficient in Microsoft Office applications Proficient with matter management systems and reporting dashboards desired Company Description Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science . Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time. Show more Show less

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3.0 - 5.0 years

0 Lacs

mumbai, maharashtra, india

On-site

Role Overview: Were looking for a highly analytical and user-obsessed Manager Loyalty and Engagement to own and scale in-app user engagement, retention, and loyalty. This role sits at the intersection of marketing, product, and analyticsresponsible for designing and deploying strategies that increase app usage, session time, and repeat behavior among our existing user base. You will develop engagement hooks, drive gamified experiences, and build loyalty mechanisms that turn our transacting users into long-term brand advocates. This is a high-impact role that directly supports our goal to grow DAU/MAU and deepen user-product affinity. Key Responsibilities: Design and execute app engagement strategies that increase DAU, MAU, and session duration. Create gamification-led experiences to drive repeat usage and behavioral stickiness. Drive Referral program with the user base and employees to increase top funnel and create a new acquisition channel Create Engagement models for referred users to drive engagement and initial business outcomes Identify and implement loyalty and rewards frameworks to recognize and retain high-intent users. Leverage in-app behavioral data to understand user intent signals and cross-product affinities . Develop automated engagement journeys across push notifications, in-app messaging, WhatsApp, SMS , and other owned channels. Conceptualize and execute reactivation workflows for dormant or inactive users. Define and own core KPIs: returning user %, engagement frequency, feature repeat rate, retention cohorts , and churn recovery rate . Partner with Product and Design to implement in-app features that reinforce engagement (missions, progress bars, badges, etc.). Conduct ongoing A/B experiments to optimize lifecycle touchpoints based on user cohort behavior and engagement goals. Optionally explore brand partnerships that offer mutual value to increase app engagement and user delight. Must-Have Qualifications: Previous BFSI and Fintech Exposure 35 years of experience in lifecycle marketing, CRM, growth, or product marketing , preferably in fintech, D2C, or consumer apps . Hands-on experience is MUST! Strong understanding of fintech consumer motivations , especially in underserved or first-time credit segments. Proficiency in analyzing user journey data to define product affinity, intent segments, and retention triggers. Familiarity with marketing automation and analytics tools such as MoEngage, WebEngage, Clevertap, Mixpanel . Ability to work cross-functionally with Product, Data, Design, and Content teams to deliver seamless execution. Experience in designing and tracking loyalty metrics , engagement frameworks, and reporting dashboards. Good to Have: Experience in deploying gamified engagement models or behavioral nudges. Exposure to tier 24 Indian audiences , especially for vernacular and low-tech segments. Understanding of rewards mechanics (tiers, milestones, missions, cashback logic) and their impact on user behavior. What Success Looks Like: Increase in returning user base and app re-engagement rates Consistent improvement in DAU, MAU, and session time Loyalty mechanisms that drive feature repeatability Higher adoption of cross-sell products through in-app journeys Reduced churn and improved reactivation of dormant users Reporting to: CBO and Co-founder Collaborates with: Product, Brand, Performance Marketing, Data, and Engineering teams. Show more Show less

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3.0 - 7.0 years

0 Lacs

delhi

On-site

The ideal candidate should have hands-on experience in integrating and setting up affiliate marketing platforms such as Offer18, Trackier, Cake, V Platform, or related systems for marketing campaigns. The responsibilities include integrating affiliate tracking platforms, setting up and configuring campaigns, onboarding and managing affiliates/partners, ensuring accurate tracking and reporting of conversions, providing documentation and training, troubleshooting integration issues, and optimizing setup for scalability. Requirements for this role include proven experience with at least one of the mentioned platforms, a strong understanding of affiliate marketing funnels, tracking logic, conversion attribution, and platform APIs. The candidate should be able to work independently, meet tight deadlines, and have familiarity with digital marketing, campaign management, and analytics tools. To apply, interested candidates should send a proposal including a brief description of their experience with affiliate platform integrations, a list of platforms they have worked with, the timeline for project completion, and expected compensation or hourly/project rate. CVs can be sent to career@danuaffinitixservice.com.,

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2.0 - 4.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

About Us: At IntellectScoop Media , were shaping transparent and high-performance monetization pipelines across CTV, display, video, and native formats. We collaborate with leading SSPs and direct publishers to deliver scalable ad solutions and measurable results across the programmatic ecosystem. Role Overview: Were looking for a Publisher Account Manager with 2+ years of experience in managing and scaling publisher relationships in the programmatic ecosystem. The ideal candidate should be confident in directly communicating with publishers, managing their onboarding and day-to-day needs, and ensuring smooth account performance and growth. Key Responsibilities: Serve as the primary point of contact for assigned publisher accounts. Coordinate with publishers directly for onboarding, integration, performance monitoring, and optimization. Monitor daily performance metrics and keep a regular check on inventory quality, discrepancies, and revenue trends. Troubleshoot issues related to demand delivery, ad quality, or technical integration. Work closely with internal teams including Ad Ops and Demand to align publisher supply with buyer requirements. Ensure correct implementation of standards like VAST tags, oRTB, Prebid.js, ads.txt/app-ads.txt. Share performance reports, insights, and recommendations with internal stakeholders and publishing partners. Maintain and grow relationships with publishers by providing proactive support and identifying upsell opportunities. Requirements: 2+ years of experience in publisher account management, preferably in programmatic advertising. Strong understanding of SSPs, RTB, and header bidding workflows. Hands-on experience with platforms like Google Ad Manager and Aniview. Hands-on experience managing and scaling publisher accounts. Strong analytical mindset and comfort with Excel, Google Sheets, and basic reporting dashboards. Excellent communication and coordination skillsmust be comfortable engaging with publishers directly via email and calls. Ability to multitask and manage multiple accounts efficiently. Work Type: Full-time | Mon-Fri | Work from Office (WFO) Location: Delhi NCR Show more Show less

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5.0 - 8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job Description Who We Are: Saks Global is a combination of world-class luxury retailers, including Neiman Marcus, Bergdorf Goodman, Saks Fifth Avenue and Saks OFF 5TH, as well as a portfolio of prime U.S. real estate holdings and investments. Saks Global is deeply committed to helping luxury consumers discover the most sought-after established and emerging brands from around the world. Powered by data-driven technology and centered on the customer, Saks Global is on a mission to redefine the luxury shopping experience through highly personalized service, with greater opportunities for product discovery across all channels. Role Summary We are seeking a highly organized and detail-oriented People Operations Lead to join the Saks Global People Team, the role is responsible for overseeing and managing the employee life cycle administration and operational functions. This role ensures that HR processes are executed smoothly, accurately, and efficiently to support both employees and management having experience managing these in HRIS tools. You will play a key role in employee lifecycle management (Hire to Exit), data integrity, employee data management, payroll input processing and improving HR systems and processes. The successful candidate should be able to prioritize, and switch focus quickly to support numerous projects in a rapid-paced environment. They should possess a strong ability to understand the HRIS systems and process flows and be resourceful/creative, as well have strong interpersonal and communication skills. This individual should have the ability to stay organized and good in data management, be a quick learner. This role requires a high degree of ownership, data-informed decision-making, and the ability to influence and collaborate across functions. Take your junior team members along to support your leaders in People team to drive the people agenda for the site. Role Description Independently lead the People Operations portfolio constituting the employee life cycle events with operational excellence Develop and build Standard Operating Procedures (SOPs) to improve process administration Collaborate with the stakeholders across People team to create holistic processes and procedures Own HR Operations reporting review for end-to-end People Operations areas and ensure a metrics-driven organization that leverages reporting dashboards, and SLA Oversee the HRMS and related tool to ensure data accuracy, compliance, and analytics to support decision-making and provide actionable insights into service delivery and effectiveness Generate and maintain employee data and reporting such as headcount, attrition, HR process metrics and analytics Acting as an SME in HR projects within assigned area of responsibility Ensure payroll inputs (regular & life cycle change events) are reviewed and shared with finance team, other stakeholders and related activities Manage the reward and recognition process between PBP & Finance, handle logistics support for the same and documentation Support annual compensation change processes, and benefits administration support Required Qualifications (Minimum Requirements) Bachelors degree preferred 5-8 years of experience in People Operations, or related fields Experience with any HRIS system is mandatory, Workday experience is a plus Ability to work in an extremely fast paced, ever changing environment, adapt and pivot based on changing business priorities Possess a self-starter mentality, and takes accountability and ownership, comfortable with ambiguity Excellent communication, interpersonal, and organizational skills. Demonstrated ability to drive HR processes and improve the employee experience. Experience with analyzing data tough reporting is a plus Seeks to learn and implement best practices Good written and verbal communication skills Strong time management skills and attention to detail General working knowledge of HR functional areas through prior experience or exposure Ability to build trusting relationships by using appropriate interpersonal styles to establish effective relationships with customers and team members Your Life And Career At Saks Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). Thank you for your interest in Saks. We look forward to reviewing your application. Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used. Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a proactive and detail-oriented Client Servicing Senior Executive, you will play a crucial role as the bridge connecting our clients with internal teams. Your responsibilities will include managing client relationships, understanding client requirements, coordinating project deliverables, and ensuring overall client satisfaction. You will be involved in operational support & troubleshooting, where you will investigate and resolve operational queries from client/account teams related to inventory, creative assignments, tracking discrepancies, and under-delivery issues. Acting as the primary point of contact for clients and agencies during live campaigns, you will ensure that expectations are met efficiently and professionally. Additionally, you will monitor campaign performance daily, analyze results, and recommend optimization strategies to maximize outcomes. You will also prepare Post Campaign Reports (PCRs) in visually compelling formats and maintain daily MIS and revenue tracking reports. Collaboration with sales, operations, and finance teams will be essential to ensure smooth month-end billing and campaign closure processes. It is imperative to stay updated with industry trends and best practices in the digital media sector, contributing insights and suggestions to enhance team capabilities. The ideal candidate for this role should have 2-3 years of experience in client servicing within the digital media/advertising industry. A strong understanding of digital media platforms, campaign execution, and performance metrics is required. Excellent communication and interpersonal skills are essential to efficiently manage client expectations and internal teams. Proficiency in Google Sheets, Microsoft Excel, PowerPoint, and reporting dashboards is needed. Being highly organized, detail-oriented, and comfortable working in a fast-paced environment is a key attribute. In return, you can expect a competitive salary, performance reviews twice a year, annual paid leave, health insurance, and a creative office environment. This role offers the opportunity to work in a professional and dynamic environment and explore new trends in the digital market.,

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2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Customer Success Executive at Colosseum Tech Solutions Pvt Ltd, you will be the primary point of contact for enterprise clients post-sales. You will lead platform implementation, manage client relationships, ensure successful onboarding, and drive product adoption across client organizations. The role includes managing a small internal team, resolving issues, and collaborating across product, engineering, and support functions to deliver measurable client outcomes. This role demands ownership, strong communication skills, and travel-readiness for client success. Key Responsibilities Client Relationship Management Build and nurture strong relationships with key client stakeholders (primarily MNCs and IT services). Act as the primary point of contact for post-sales engagement, feedback, and escalations. Monitor client satisfaction, platform usage, and proactively address concerns to reduce churn. Implementation & Onboarding Understand client workflows and configure the platform to meet their business needs. Own and manage implementation and onboarding timelines in coordination with internal teams. Conduct product walkthroughs, training, support UAT (User Acceptance Testing), and manage go-live milestones. Ensure timely delivery and alignment of the platform with client objectives. Cross-Functional Collaboration Collaborate closely with product managers, developers, and QA teams to align client needs with platform capabilities. Team Coordination Manage a small team of support and implementation executives. Assign tasks, review work quality, and ensure delivery milestones are met. Mentor team members and contribute to their professional development and performance. Adoption & Retention Drive active usage of the platform and ensure clients are leveraging the full value of the product. Track adoption metrics and usage trends to identify training gaps or expansion opportunities. Create customer success plans and deliver long-term business outcomes that promote retention. Travel & On-site Support Travel to client locations for implementation, training, relationship management, and reviews. Deliver on-site support during go-lives and critical rollout phases. Issue Resolution Work with support and product teams to resolve functional and technical issues quickly. Maintain a client-specific issue tracker and ensure resolution knowledge is documented and reused. Act as the escalation point for client-reported challenges and lead resolution efforts. Reporting & Documentation Maintain updated documentation for client configurations, SOPs, timelines, and communication records. Share periodic updates and progress reports with internal and external stakeholders. Track KPIs like satisfaction score, implementation timelines, and issue resolution turnaround. Qualifications and Skills Technical & Product Skills Strong understanding of SaaS platforms, business process automation, and enterprise IT workflows. Experience with software onboarding, CRM/ERP configuration, or customer success in software delivery. Familiarity with tools like ticketing systems (e.g., Freshdesk, Jira), spreadsheets, CRMs, and reporting dashboards. Customer-Facing & Leadership Skills Excellent verbal and written communication in English. Strong interpersonal and relationship management skills. Experience leading a team or mentoring junior team members. Proven ability to handle multiple accounts and manage priorities across deadlines. General Requirements Minimum 2 years of experience in customer success, implementation, or software client engagement roles. Bachelors degree in Engineering, Computer Applications, or related technical discipline. Highly organized, self-driven, and solution-oriented with a bias for action. What We Offer Competitive Compensation: Salary + Travel Allowance + Incentives. Career Growth: Path to Senior Customer Success Manager or Client Engagement Lead. Work Culture: Ownership-driven, collaborative, and growth-oriented environment. Skill Development: Exposure to real-world enterprise SaaS implementations and client engagement at scale.,

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3.0 - 7.0 years

0 Lacs

haryana

On-site

You should have 3 to 5 years of experience and a solid understanding of performance metrics like CTR, CPL, ROAS, and Conversion Rates. Proficiency in Google Analytics, Meta Insights, and reporting dashboards is a must, along with experience in real estate digital marketing. Your responsibilities will include planning, launching, and managing targeted ad campaigns on Meta (Facebook/Instagram) and Google Ads (Search, Display). You will need to optimize campaign performance through A/B testing, audience targeting, bid strategies, and creative performance tracking. Analyzing data to report on KPIs and deriving actionable insights to scale results is crucial. Collaboration with design, content, and sales teams to align creatives and messaging with campaign objectives is essential. Managing ad budgets effectively to ensure cost-efficient lead generation and customer acquisition is also part of the role. Staying updated on platform trends, algorithm changes, and digital best practices is necessary. To qualify for this position, you should have a minimum of 3 years of professional work experience in digital marketing roles. Prior proven expertise in executing full-cycle advertising campaigns on Facebook Ads Manager & Google Ads is required. Exceptional analytical capabilities with hands-on familiarity with platforms like Google Analytics and Meta Insights are essential. In-depth knowledge of metrics such as CTR, CPL, ROAS, and Conversion Rates is a must. Capability to function autonomously or as part of a team in high-paced scenarios, exhibiting robust task prioritization skills is also important.,

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5.0 - 8.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

Job Title : International Recruitment Manager West (Regional Manager) Mumbai Only Location : West India Department : Global Study Partner (GSP) Reporting to : VP India About upGrad GSP upGrad GSP , part of Asias largest integrated Learning, Skilling, and Workforce Development Company upGrad , is a global agent aggregator platform driving international student recruitment. With over 800 partner institutions globally, we collaborate with a vast agent network to help students realize their global education dreams. After acquiring Australia&aposs GSP, upGrad now owns 100% of the platform, expanding its impact across geographies. Our mission is to revolutionize digital learning through industry-relevant education in partnership with top Indian and global universities. We are committed to creating a diverse, inclusive, and equitable workplace where everyone brings their authentic self to work. Position Overview We are currently seeking an experienced and driven International Recruitment Manager (Regional Manager West) to spearhead our recruitment strategy in West India . The ideal candidate will bring a strong background in B2B sales within EdTech or education consulting , a robust agent network, and hands-on experience leading high-performing teams to exceed recruitment targets. This role demands strategic leadership, deep understanding of the international education ecosystem, and a relentless focus on delivering growth and building market leadership across the region. Key Responsibilities 1. Strategic Leadership Develop and execute student recruitment strategies across West India in line with upGrad GSP&aposs national goals. Collaborate with the VP India to define quarterly/annual plans aligned with business priorities. 2. Agent Relationship Management Manage and grow a strong portfolio of recruitment agents and partners to drive B2B student enrolments. Conduct regular agent visits, trainings, and performance reviews to optimize outcomes. 3. Team Leadership Lead and mentor a team of Business Development Managers (BDMs) across West India. Monitor individual and team performance to ensure consistent achievement of enrolment targets. 4. Recruitment & Conversion Optimization Collaborate with admissions and conversion teams to improve the quality and speed of the application pipeline. Ensure competitive requirements are communicated effectively to all stakeholders. 5. Strategic Partnerships & Market Expansion Establish and nurture market-leading relationships with agents and partners to expand presence and drive growth in the region. Identify emerging opportunities and work with internal teams to capitalize on them. 6. Marketing & Campaign Alignment Work with the marketing team to tailor outreach strategies and ensure timely deployment of region-specific campaigns. Support events, webinars, and partner promotions to increase student engagement and conversion. 7. Compliance & Quality Standards Stay informed on global admissions criteria and visa guidelines to ensure compliant and ethical recruitment practices. Promote high-quality counselling and ethical standards in all agent interactions. 8. Market Intelligence & Reporting Provide market feedback and actionable insights to the leadership team. Share regular reports on agent performance, student preferences, market trends, and competitor strategies. Qualifications & Experience Required: 5-8 years of overall experience, with a minimum of 36 years in B2B sales or agent-driven roles in EdTech, international student recruitment , or similar domains. Strong understanding of West Indias education market , student aspirations, and agent ecosystem. Preferred: Proven leadership experience managing regional teams. In-depth knowledge of student recruitment processes and study destinations such as US, UK, AU, CA, NZ . Skills & Attributes Excellent stakeholder management and partner engagement skills. Strong leadership and team coaching abilities. High proficiency in CRM tools and reporting dashboards. Strong business acumen with a solution-oriented mindset. Ability to multitask and work in a dynamic, performance-driven environment. Passionate about education and global student mobility. Why Join upGrad GSP Be part of a rapidly growing global EdTech company. Drive meaningful impact in shaping international student careers. Collaborate with a talented, purpose-driven, and inclusive team. Work in a flexible and innovation-driven environment. If youre ready to take the lead in growing upGrad GSPs footprint in West India and thrive in a high-growth, mission-driven environment we would love to hear from you Show more Show less

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2.0 - 6.0 years

0 Lacs

nashik, maharashtra

On-site

As an Account Manager at Thakorji / TKJs located in Nashik, Maharashtra, you will play a crucial role in managing growth and operations for key accounts within the FMCG and travel retail sectors. Your primary responsibilities will include overseeing product availability, fostering relationships with retailers and partners, optimizing operations, and identifying opportunities for business expansion. You will be an integral part of a high-growth startup, collaborating closely with leadership, sales, and supply chain teams to ensure the efficient movement of products and maintain customer satisfaction. Your key duties will involve managing end-to-end relationships with Airport Operators and strategic partners, driving revenue growth through upsell/cross-sell initiatives, new store activations, and category expansion, monitoring market intelligence to inform strategic decisions, and collaborating with various teams to meet account objectives. To excel in this role, you should have 2 to 5 years of experience in account management, trade marketing, category management, or operations, preferably within the FMCG or Retail sectors. A strong grasp of distribution, retail, and logistics is essential, along with excellent communication, interpersonal, and negotiation skills. Your ability to stay organized, take ownership of tasks, and thrive in dynamic, high-growth environments will be crucial for success. Proficiency in tools like Excel, Google Sheets, and basic CRM/reporting dashboards is also required. If you have experience in Airport Retail Travel Retail or Modern trade, knowledge of supply chain/logistics in FMCG, or hands-on experience in launching new geographies or accounts, it would be considered a bonus. By joining our team, you will be part of a progressive FMCG brand that is revolutionizing beverage consumption at Airports, working closely with the founder and leadership team, and enjoying fast-track growth opportunities within a rapidly scaling startup. Our team culture is vibrant, collaborative, and ambitious, with additional benefits such as performance bonuses, flexible schedules, and medical insurance. If you are excited about shaping the future of FMCG with us, we encourage you to apply by sending your CV to namaste@thakorji.in or by clicking on the Apply button.,

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5.0 - 7.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Responsibilities Lead and manage the Sales Team Strategize and execute plans to achieve monthly and quarterly sales targets Conduct regular site visits, assist in high-value client closures Work closely with marketing to optimize lead management Train, mentor, and monitor team productivity through KPIs Analyze local market trends, project competition, and buyer preferences Qualifications Excellent leadership and team management skills Strong negotiation, closing, and presentation ability. Familiarity with Excel and reporting dashboards Good understanding of the local real estate market dynamics Minimum 5 years of real estate sales experience Candidates from insurance, banking, credit cards, or NBFCs can also be considered if they demonstrate strong B2C field experience Show more Show less

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1.0 - 3.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job Title : Marketing Relationship Manager Company : Expert Claim Solutions India Pvt Ltd Location : Hyderabad Experience : Minimum 1 to 2 years (with SME broker engagement) Industry : Insurance Sector About Expert Claim Solutions : We are dedicated to simplifying and enhancing the insurance claims experience for their corporate as well as their individual clients across India. Our team of seasoned insurance professionals is passionate about helping their clients navigate the complexities of insurance claims with ease and confidence. Role Summary : We are looking for a proactive and relationship-driven Marketing Manager to spearhead broker engagement and drive commercial claims acquisition. The ideal candidate will have hands-on experience working with SME brokers and a strong understanding of commercial insurance dynamics. Key Responsibilities : - Broker & Agent Engagement: Build and maintain strong relationships with SME brokers and agents to generate a consistent pipeline of commercial claims. - Claims Sourcing: Actively coordinate with multiple brokers to source and onboard institutional clients with claims across various sectors. - Coordination & Follow-up: Ensure seamless communication between brokers, internal claims teams, and clients for timely and effective claim resolution. - Performance Tracking: Monitor claim inflow, broker performance, and engagement metrics to optimize sourcing strategies. - Market Development: Identify new broker networks and commercial segments to expand claim sourcing opportunities. - Reporting & Insights: Provide regular updates to management on claim volumes, broker activity, and market trends. Candidate Profile : - Minimum 1 to 2 years of experience in marketing, relationship management, or claims coordinationpreferably with SME brokers or commercial insurance intermediaries. - Strong understanding of commercial insurance products and claims processes. - Proven ability to manage multiple broker relationships and drive claim inflow. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently and collaboratively across departments. - Proficiency in CRM tools, Excel, and basic reporting dashboards. Why Join Us - Work with a fast-growing, client-centric company offering expert claim solutions - Opportunity to lead broker engagement strategy in a high-impact role - Competitive compensation and performance-based incentives - Supportive team culture with growth and learning opportunities Contact : [HIDDEN TEXT] [HIDDEN TEXT] 7075452216 Show more Show less

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5.0 - 15.0 years

0 Lacs

chennai, tamil nadu

On-site

As an Anaplan Model Builder Consultant/Senior Consultant with 7 to 15 years of experience, you will play a vital role in collaborating with team leads and senior consultants to analyze new requirements, configure solutions, and address production issues. Your expertise in model building within Anaplan will be key as you design, develop, and deliver high-quality reporting dashboards. You will work closely with data integration and migration teams to ensure seamless coordination. Your technical proficiency should encompass Lists, Modules, Data Hubs, New UX, and ALM within Anaplan. Additionally, familiarity with Anaplan Space Optimization and Formula Tuning is essential. Your responsibilities will include engaging with customers, managing stakeholders, leading production support tasks, and overseeing both existing and new Anaplan models. In this role, you will need to be adept at supporting enterprise-scale financial platforms such as Anaplan, Coupa, or Oracle. Your eligibility criteria include a bachelor's degree in Information Systems, Information Technology, Computer Science, or a related field, along with clear communication skills and the ability to thrive in dynamic environments. Preferred qualifications for this position include experience with large-scale enterprise platforms and integrations, technical artifact creation, and working in Agile/Scrum frameworks. The ability to learn new systems quickly, operate autonomously with minimal supervision, and drive organizational initiatives for process improvement are highly valued in this role. Nice-to-have skills include knowledge of APIs (SOAP, REST) and various integration patterns. Join us in this challenging yet rewarding opportunity to contribute to the enhancement of financial platforms and processes.,

Posted 1 month ago

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