45775 Report Jobs - Page 46

Responsibilities Technical Configuration and Build : Lead the configuration and build of Workday SCM modules (Procurement, Inventory Management, Supplier Management, and Logistics) to meet client-specific business processes. This includes configuring security, business processes, reporting, and data loads. System Integration : Work closely with the integration team to design and implement integrations between Workday SCM and other systems (internal and third-party), using Workdays integration tools such as EIB, Workday Studio, and Workday Web Services (WWS). Customization and Development : Develop and customize solutions within Workday SCM, including the creation of calculated fields, reports, dashboards, and custom business processes. Troubleshooting and Technical Support : Provide ongoing technical support for Workday SCM modules, identifying and resolving complex system issues, bugs, and performance bottlenecks. Data Migration & Load : Lead the extraction, transformation, and loading (ETL) of data into Workday SCM, ensuring data integrity and consistency across all modules and integrations. Testing & Quality Assurance : Oversee the testing process, including unit testing, integration testing, and regression testing for SCM-related configurations and integrations. Ensure that the system meets performance and functionality expectations. Technical Documentation : Maintain detailed technical documentation on system configurations, customizations, integrations, and data migration processes for future reference and auditing purposes. Collaboration with Technical Teams : Partner with Workday HCM, IT, and other cross-functional teams to ensure seamless integration of Workday SCM with other enterprise systems (e.g., Finance, HR) and support multi-system projects. Process Optimization : Identify opportunities for process improvement and automation within the Workday SCM system, working closely with the business and functional teams to deliver optimized solutions. Qualifications Workday SCM Technical Expertise : Strong technical experience with the configuration, customization, and integration of Workday Supply Chain Management modules. Expertise in Procurement, Inventory, and Supplier Management modules is highly desirable. Workday Integration Tools : Proficiency in Workday integration tools such as EIB (Enterprise Interface Builder), Workday Studio, and Web Services (WWS). Ability to design and implement complex integrations with third-party systems. Data Management : Strong experience in data migration, data transformation, and data loading techniques in Workday using EIB, iLoad, or similar tools. Familiarity with the Workday Data Model is a plus. Technical Problem Solving : Ability to troubleshoot, identify root causes, and resolve complex technical issues within Workday SCM. Strong analytical and problem-solving skills are essential. Technical Reporting : Experience in creating and configuring custom reports and dashboards in Workday, including the use of Workday's reporting tools such as Workday Report Writer and Workday Prism Analytics. Programming/Development Skills : Experience with Workdays advanced calculated fields, custom business process configuration, and scripting (e.g., Workday BIRT reports, WSDL, REST APIs) is highly preferred. Project Management Skills : Experience with agile project management methodologies and the ability to handle multiple concurrent tasks, deadlines, and priorities. Communication Skills : Strong written and verbal communication skills to convey technical information to both technical and non-technical stakeholders. Preferred Skills Workday Certifications : Workday certifications in SCM or related modules (Procurement, Inventory, etc.) are highly desirable. Cloud/ERP Experience : Hands-on experience with other cloud-based ERP systems or supply chain management systems, and understanding of cloud integrations. Experience with Advanced Workday Functionality : Familiarity with advanced Workday functionalities such as Workday Cloud Platform, Workday Studio, and Workday Reporting. Licensure and Certification : Workday Integration (Added Advantage) (ref:hirist.tech) Show more Show less

Job Description We are seeking a skilled and motivated Senior QA Automation Engineer to join our dynamic software development team. In this role, you will be responsible for designing, developing, and implementing automated test scripts and frameworks to ensure the quality and reliability of our software products. You will collaborate closely with cross functional teams, including developers, product managers, and quality assurance professionals, to identify test requirements and create comprehensive test plans. The QA Automation Engineer will also contribute to the continuous improvement of our testing processes and the enhancement of our automated testing infrastructure. If you are a detail-oriented individual with a passion for automation, a strong programming background, and a dedication to delivering high-quality software, we encourage you to apply and be part of our innovative and collaborative team. Minimum Requirements 3+ years of experience in Software Quality Assurance. 3+ years of experience with Selenium Python. Experience with functional testing of multi-tier Web applications. Knowledge of Jira for Bug-Tracking. Experience developing and executing end-to-end testcases. Strong communicator and highly organized. Ability to work independently with minimal supervision. Knowledge of SQL, NO-SQL, JSON, API testing and Postman Tool. A love for testing software and solving difficult problems with simple solutions. Experience in Performance Testing Tools. Experience in Security testing will be an add-on. Solid understanding of large-scale systems & Responsibilities : Maintain existing Test Automation Framework. Collect and report quality metrics from test execution. Work with developers and product managers to design specific testing strategies for features being developed and automate them. Create comprehensive test plans, execute and automate them. Write effective and thorough bug reports and verify bug fixes. Make recommendations to improve product reliability, performance, quality assurance best practices and processes. Mentor and cross-train others on testing approaches. Performs other duties as assigned. (ref:hirist.tech) Show more Show less

About This Role Wells Fargo is seeking a Associate Operations processor In This Role, You Will Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Fresh Graduates and/or 0 to 6+months experience in banking operations (Commercial Banking or CIB) Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve Bachelor's degree holder, preferable business course Job Expectations The team member will be responsible for research, investigation and analyzing routine payment inquiries received via different message types from Remitting Banks, Beneficiary banks & Intermediary banks. Investigation types ranges from simple to moderately complex inquiries including repairing message types and transferring funds from one account to another. Payment inquiries should be received in an authenticated message i.e. SWIFT, Tested Telex or Fed Serv. 1090. Investigations of the payment cases could include identification of types of payment errors, duplicate payments, incorrect recipient/beneficiary, incorrect intermediary bank, or incorrect SWIFT message type used, Sanction, etc...; Correction and creation of different SWIFT/CHIPS/FedWire payment message types used by the sender; duplicate processing, erroneous or cancelled payments; will all form part of the day to day activities of the Team member. When more complex problems/inquiries are received, this will be referred to the more senior Team member as per the guidelines and escalation procedures of the business. Pool/Queue Assignment High Volume Low Risk (Unable to Apply Pool) Posting End Date: 23 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-464343 Show more Show less

About This Role Wells Fargo is seeking a Associate Operations Processor In This Role, You Will Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's degree holder, preferable business course Fresh Graduates and/or 0 to 2 years' experience in banking operations (Commercial Banking or CIB) Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve Job Expectations: The team member will be responsible for research, investigation and analyzing routine payment inquiries received via different message types from Remitting Banks, Beneficiary banks & Intermediary banks. Investigation types ranges from simple to moderately complex inquiries including repairing message types and transferring funds from one account to another. Payment inquiries should be received in an authenticated message i.e. SWIFT, Tested Telex or Fed Serv. 1090. Investigations of the payment cases could include identification of types of payment errors, duplicate payments, incorrect recipient/beneficiary, incorrect intermediary bank, or incorrect SWIFT message type used, Sanction, etc...; Correction and creation of different SWIFT/CHIPS/FedWire payment message types used by the sender; duplicate processing, erroneous or cancelled payments; will all form part of the day to day activities of the Team member. When more complex problems/inquiries are received, this will be referred to the more senior Team member as per the guidelines and escalation procedures of the business. Pool/Queue Assignment: High Volume Low Risk (Unable to Apply Pool) Posting End Date: 20 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-464325 Show more Show less

About This Role Wells Fargo is seeking an Associate Operations Processor. In This Role, You Will Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Bachelor's degree holder, preferable business course Fresh Graduates and/or some experience in banking operations (Commercial Banking or CIB) Experience in banking operations or any of the following: payments/settlements/fund transfers, Trade & Securities, Custody related to banking products Knowledge on Message types SWIFT, FED WIRE, CHIPS, Telex and IntelliTRACS system an advantage Good in both verbal and written communication skills Good investigation and problem solving skills Organizational and detail oriented skills Sound risk management mindset and good understanding of compliance - AML/OFAC Ability to handle high volume and short SLA or turn around time Ability to work in changing and fast paced work environment Ability to manage and prioritize work to meet deadlines despite frequent interruptions, able to multi task Able to perform shift work (incl. Night Shifts) and report on IN public holidays if fall on Mondays to Fridays including Christmas and New Year's eve Job Expectations: The team member will be responsible for research, investigation and analyzing routine payment inquiries received via different message types from Remitting Banks, Beneficiary banks & Intermediary banks. Investigation types ranges from simple to moderately complex inquiries including repairing message types and transferring funds from one account to another. Payment inquiries should be received in an authenticated message i.e. SWIFT, Tested Telex or Fed Serv. 1090. Investigations of the payment cases could include identification of types of payment errors, duplicate payments, incorrect recipient/beneficiary, incorrect intermediary bank, or incorrect SWIFT message type used, Sanction, etc.; Correction and creation of different SWIFT/CHIPS/FedWire payment message types used by the sender; duplicate processing, erroneous or cancelled payments; will all form part of the day to day activities of the Team member. Posting End Date: 26 Jun 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-464334 Show more Show less

Key Responsibilities Develop and execute test cases for ETL processes and data migration across large datasets. Perform data validation and validation of source-to-target data mappings using advanced SQL. Collaborate with developers, Business Analysts (BAs), and Quality Assurance (QA) teams to ensure data quality and integrity. Report and track defects, ensuring timely resolution to maintain data accuracy and quality. Automate and optimize data workflows and ETL pipelines. Monitor the performance of data pipelines and troubleshoot any data issues as needed. Maintain detailed documentation for data processes, workflows, and system architecture. Ensure the data quality, integrity, and security across Skills & Qualifications : Experience in ETL/Data Warehouse testing or a similar role. Strong proficiency in SQL with a solid understanding of database concepts. Hands-on experience with ETL tools like Informatica, Talend, SSIS, or similar. Experience with data warehousing platforms (e.g., Snowflake) and performance tuning. Experience in defect tracking and issue management using tools like JIRA. Familiarity with version control systems (e.g., Git) and CI/CD practices. Good communication, collaboration, and documentation skills. Solid understanding of data warehousing principles and ETL process design. (ref:hirist.tech) Show more Show less

Job Description – Executive: Tablet Manufacturing Job Title: Executive – Tablet Manufacturing Location: Indore – Regulated Pharma Manufacturing Plant Department: Production – Oral Solid Dosage (OSD) Reporting To: Manager / Sr. Manager – Manufacturing Job Type: Full-Time | Executive Level Job Purpose To execute and monitor day-to-day operations in tablet manufacturing (Granulation, Compression, Coating) ensuring compliance with production plans, cGMP, and regulatory standards. Key Responsibilities Execute operations related to granulation, compression, and coating as per Batch Manufacturing Records (BMR) and SOPs. Operate, clean, and maintain equipment such as RMG, FBD, tablet press (compression machines), auto coaters, etc. Perform line clearance in coordination with QA. Ensure in-process checks like weight variation, hardness, thickness, disintegration, friability, etc. Maintain all documentation in compliance with GDP (Good Documentation Practices) and Data Integrity . Report deviations, breakdowns, and process abnormalities to supervisors. Monitor adherence to safety protocols , hygiene, and housekeeping in the manufacturing area. Participate in validation and qualification activities (equipment/process). Skills & Competencies Good understanding of cGMP , SOPs , and manufacturing operations. Hands-on experience in operating tablet manufacturing equipment. Ability to work in shifts and under regulatory-compliant environments. Documentation and observation skills. Qualifications B.Pharm / M.Pharm / B.Sc. (Science) 2–5 years of relevant experience in regulated pharmaceutical manufacturing (USFDA / MHRA / WHO-GMP). Show more Show less

We are seeking a proactive and dynamic Marketing Executive to drive EyeROV’s visibility, engagement, and outreach efforts. The ideal candidate will handle client communications, event coordination, content design, and CRM management, ensuring brand consistency and operational excellence in all marketing activities. Key Responsibilities Confidently communicate with prospective clients in English, Hindi, and the local language (preferably Malayalam) to generate business interest. Coordinate EyeROV’s participation in exhibitions, trade shows, webinars, and industry events, including logistics and branding. Design visual marketing materials such as banners, posters, and social media creatives that align with brand guidelines. Manage CRM tools by updating lead information, tracking follow-ups, and supporting campaign executions. Use Google Suite (Docs, Sheets, Slides, Drive) for documentation, team coordination, and report generation. Collaborate across departments and contribute to a culture of inclusiveness, creativity, and mutual respect. Required Skills & Qualifications Bachelor’s degree in Marketing, Communications, Design, or a related field. 1–2 years of experience in a marketing or client-facing role preferred. Excellent communication skills in English, Hindi, and Malayalam. Working knowledge of design platforms like Canva, Photoshop, or Illustrator. Proficiency in Google Workspace and CRM tools (e.g., Zoho, HubSpot). Ability to work both independently and in team environments with a problem-solving mindset. What We Offer Work in a cutting-edge marine technology company solving real-world challenges. Dynamic and collaborative work environment with learning opportunities. Exposure to leading national and international markets and industry events. Competitive compensation based on experience and performance. Added Advantage: Worked in the marine industry/ Marine Survey Equipments/ ROV and related Payload Masters Degree in Business Experience in Digital Marketing is an added advantage. Experience: 1 to 4 Years Qualification: Minimum Bachelor’s degree in engineering ( Mechanical/ Civil/Marine/ Marketing) Show more Show less

We are hiring Malayalam English OPI/VRI Interpreters  If you are passionate about different languages and interpretation, we need you! We are looking for professional remote interpreters who want to join an international company and be a great help to the community. An Over-the-Phone Interpreters (OPI) /Video Remote Interpreters (VRI) in Future Group Translation and Localization Services provide accurate communication between non-English and English speakers during the calls. They carry out exclusive service in different fields and industries and assure transparency during the conversation. Interpreters in Future Group Translation and Localization Services are linguistic experts, fast workers when it comes to the information mentioned during the call, and renowned for their high level of tolerance, accuracy, and expertise. After you familiarize yourself with the following description of the position, you can click "Apply now" and send us your resume and certificate in PDF or Word files. Location: worldwide Your responsibilities: Answer calls in a professional manner, acting according to the Interpreter's code of conduct. Be always prepared to take notes during a call. Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical one, specifically).-You will be trained for that. Rendering all messages accurately and completely, without adding, omitting, or substituting. Provide the highest level of customer service during interpreting Facilitate communication between Limited English Proficient and Client by rendering accurate and complete interpretation of the message. Applying standards of practice Go into internal professional training. Be eager to get new professional certifications. Communicate and report to your team leader. Comply with dress code requirements for video remote interpreting. Your background and experience: Fluent in source language (English) and Native in target language "Malayalam". 1+ years of over the telephone interpretation experience in a well-known interpretation company is a plus, but not mandatory. Good knowledge of medical terminology is a plus, but not mandatory. Awareness in legal terminology is a plus. International certifications in the healthcare industry are a plus (PICSI, ALTA, HIPAA, etc.). High school diploma in your native language. High emotional intelligence and tolerance to different cultures. High level of communication, listening, note-taking, and memory retention skills. Technical requirements: As this position is fully remote, you should comply with several technical requirements for your computer. We need to be sure, that your home office will work effectively. Internet Dedicated high-speed, private, and secured internet connection. Minimum download speed 10 Mbps (megabits per second) Minimum upload speed 3 Mbps (megabits per second) Wired Internet, Ethernet Port (Wi-Fi is not allowed) Systems Minimum Windows 10 operating system Computers with dual core, 2 GHZ processor, like an Intel Core i5 or superior 8 GB RAM memory minimum Equipment Single device (computer or laptop) which can run required systems (see #2). (No external devices, such as cell phones or tablets, are permitted) External monitors and connectors (if applicable). Computers must operate in “High Performance” mode, not “balanced” or “power saver”. Power adapter plugged in and not operating on battery. Chromebook, or Mac is not allowed. USB Headphones Use a noise cancelling, wired headset with a built-in microphone (no wireless/Bluetooth headphones). The microphone should stay in place once adjusted. No 3.5mm adapter. Bluetooth and other wireless headsets are not allowed. What we offer you: Fully remote position with a clear schedule. Full-time position (business and weekend hours). Immediate availability to start working after onboarding. Internal Certified training. Monthly fee payments. Contract type of employment. If you choose to work with Future Group Translation and Localization Services you will get into a friendly team, that supports each other, actively communicates, has its own corporate culture, and achieves the goals together! About us: Founded in 1994, Future Group has grown into one of the world’s most trusted translation and localization expert houses across the globe. We have successfully established a global reputation for meeting our clients’ requirements in the most beneficial and cost-effective way. With a high-tech translation memory software technology, ISO certification and access to translators for any language and business application, Future Group has earned a reputable image all across the language services market. Send us your resume. If your expertise complies with the requirements listed above, our Talent Acquisition Team will contact you by email to explain in detail the pay rates, schedules, and other working conditions. We will be happy to welcome you to our team! Show more Show less

Job Description We are seeking a highly skilled Lead Associate - Quality Assurance to join our growing team. As a Lead Associate in QA, you will be responsible for ensuring the quality of our software products by leading the testing efforts, developing test strategies, and managing the execution of functional, regression, and performance testing. You will collaborate with cross-functional teams, including developers and product managers, to ensure the delivery of high-quality Responsibilities : Test Strategy & Planning Lead and develop detailed test plans and strategies based on project requirements and timelines. Identify and document test scenarios, test cases, and testing Execution : Oversee and execute manual and automated tests, ensuring comprehensive test coverage across various platforms and devices. Perform functional, regression, integration, and user acceptance testing & Tools : Design and implement automated test scripts using industry-standard tools like Selenium, JUnit, or TestNG. Integrate automated testing into CI/CD pipelines for faster and more reliable Management : Identify, track, and report defects, working closely with development teams to resolve issues efficiently. Ensure timely bug fixes and verify resolved issues in subsequent testing Leadership : Mentor and guide junior QA engineers, ensuring high standards of quality across the team. Collaborate with team members to define and improve testing processes, frameworks, and Improvement : Continuously evaluate testing processes and recommend improvements to increase efficiency and & Qualifications : : 3+ years in quality assurance, with hands-on experience in both manual and automated Skills : Test Automation Tools : Proficiency in Selenium WebDriver, JUnit, TestNG, Cypress, and other relevant automation Tools : Experience with Jenkins, GitLab CI, CircleCI, or similar tools for automating the testing and deployment Languages : Knowledge of scripting/programming languages like Java, Python, JavaScript, or Ruby for writing automation Testing : Experience with SQL for performing data validation and back-end Tracking & Test Management Tools : Familiarity with tools like JIRA, Bugzilla, TestRail, or similar platforms for test case management and bug Control Systems : Proficiency in Git for version control and collaborating on code Testing : Familiarity with performance testing tools like JMeter or Testing : Experience with Postman, Rest Assured, or SoapUI for testing RESTful APIs and web Methodologies : Experience working in Agile development environments, understanding of Scrum/Kanban Systems : Comfortable working in both Windows and Linux environments for testing Skills : Strong leadership and mentoring skills to guide junior team members. Excellent problem-solving, analytical, and troubleshooting skills. Ability to prioritize tasks and manage multiple projects effectively. (ref:hirist.tech) Show more Show less

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Located in India, this position is responsible for supporting the financial planning and analysis of Customer Revenues for the Enterprise, improving centralized reporting, results analysis, and forecasting process. She/he will need to work on standardization of the financial packs across the Revenue FP&A team for monthly reporting and forecasts. This individual will be highly technical with experience in complex financial modelling and working with large datasets. She or he will report directly into the Revenue Manager, Corporate FP&A team based in India. What You’ll Do on a Typical Day: Supporting results analysis during month-end, working closely with the Customer revenue FP&A team Providing standard reporting of customer revenues across enterprise solutions and client segments Supporting planning and forecasting process Developing and enhancing financial models Developing KPI dashboard reporting in PowerBI Participating in ad hoc customer revenue projects Interaction with other regional and functional finance teams on a regular basis during close and forecasting periods What We’re Looking For Strong modelling skills (advanced skills in Excel) Preferably strong skills in PowerBI Analytical and problem solving skills Experience with accounting entries Strong emphasis on communication, organization, and interpersonal skills, as this is a fast paced, results oriented environment that is in constant daily interaction with various groups. Teamwork oriented, including the ability to support colleagues working in different time zones Must be able to manage projects independently Although preferred, previous work experience is not required. You must have a background in financial or business analysis Self-driven to manage multiple priorities, and work under pressure with tight deadlines Previous travel industry experience preferred but not required Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for! Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of request-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare process related reports, including those assigned by team leads. Appointed Key Users should be responsible in generating process-related reports, updating the Work Instructions assigned as their process scope and ensuring improving success rate of the RPAs. 4. Attend, participate and can manage the daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply and would be able to articulate and analyze Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Perform volume allocation to available team members and send end of day output. 7. Provide comprehensive assistance to team inquiries or concerns and oversee the team in the absence of the lead. 8. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Verify the accuracy of the invoice details captured in the Readsoft Tool before transferring to SAP. 2. Process invoices in SAP Cockpit or SAP Process Director based on the Danone’s golden rules of invoices and 3-way match process. 3. Reject invoices for any non-compliance against the checklist. 4. Create workflow in SAP PD for any quantity or price discrepancies as necessary. 5. Revisit status of blocked invoices in SAP PD and update Text in FBL1N based on the latest status of the blocked invoice. 6. Respond to supplier inquiries forwarded by the Front Office Team or from the Supplier Portal. 7. Process reversal or reprocessing as needed. 8. Process vendor account clearing. 9. Perform quality audit for processed invoices. 10. Prepare related reports such as GR is missing etc. 11. Perform volume allocation to available team members and send end of day output. 12. Assist to Team inquiries or concerns. 13. Raise operational risk to Junior Lead. BCom Show more Show less

The Regulatory Reporting Manager within Services Operations specializing in (THE PRODUCT) provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally, has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities. Responsibilities: Provides regulatory reports across Citibank Services products. Responsible for communicating to executive management implications of existing and opposed regulation and developing potential responses. This may include regulations related to specific product or macro / systemic regulation, including standards to comply with regulations from other central banks and regulatory authorities. Regulatory reporting project management ownership (business requirements, analysis and testing) for delivery of regulatory solutions. Performs report analysis to respond to regulatory questions. Performs pre submission validation to review completeness and accuracy of report produce. Additional responsibilities will include the review of input data and the consolidation of multiple model outputs into various presentations for management consumption. Project Management of various deliverables for regulatory reporting. Involvement in rationalization of EUCs (End User Computing) used for Regulatory Reporting Ability to communicate with senior management and present analytics findings & testing results for management review. Partners with Clients to understand and quickly respond to Client needs. Proactively seeks Client feedback to influence change throughout organization. Assists project manager and work with business users to gather business requirements and draft and co-ordinate approval for Business Requirement Documents (BRD). Influences or leads efforts (e.g., succession planning, project assignments) that support organization and employee development. Recruits top talent and commits to developing. Ensures development plans are created and executed against. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards. Participate in the processes of automating regulatory reporting, building BRDs and testing (UAT). Actively participate in final report design to ensure that the report is prepared as per regulation Appropriately access the Critical Data Elements (CDE) and raise DCRM (Data Concern Remediation Management) wherever there is an issue identified. Qualifications: 5-8 years’ experience and ability to partner with Business & Technology stakeholders to ensure successful delivery of project goals. Exceptional ability to interpret business requirements for the purpose of liaising with Technology Developers. Knowledge of banking domain especially regulatory reporting and basic understanding of various policies. Experience in product program governance and risk management framework. Should have Excellent proficiency in Microsoft Office – particularly Excel (metrics and data analysis), PowerPoint (presentation decks), and Word (writing and editing procedural and technical documentation). Good knowledge of Citi products, risk processes and controls with good understanding of regulatory requirements and risk management framework. Experience in compiling process and data quality metrics, analyzing results to clearly communicate data-driven analysis to senior management. Proficient in English speaking, reading and writing Education: Bachelor’s/University degree or equivalent experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Transaction Capture Services ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Senior Analyst Qualifications: BCom Years of Experience: 5 to 8 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Extended working hours on periodic (Monthly) reporting days. Varied shift timings dependent on client location/requirements Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Perform daily queue count. 2. Create intake form via Founda for any issues that need to coordinate in every department. 3. Manage tickets on Founda and client emails. 4. Calls with Stakeholders (Supplier, Buyer, PC, CBSAP, FO) 5. Assist to Team inquiries or concerns 6. Work Instruction update and sending emails for approval if changes has been made and upload it in Easy Generator. 7. Coordinating payment confirmation to Finance and CBSAP Team. 8. Providing support on issues directly raised by and per CBSAP’s request. 9. Communicate and update any invoice issues to Team lead and team members. 10. Monitoring blocked for payment and posting invoices related to Master Data issues. 11. Preparing Quantity report. 12. Initiate update for MD records requested by different departments. 13. Processing Urgent Invoices (in relation to MD issues and quantity report). BCom Show more Show less

Location : Type : Full-Time Company : We360.ai Experience : 3- 7 years About Us We360.ai is a leading workplace analytics and employee monitoring solution that empowers organizations to optimize team productivity and operational efficiency. Our Platform Helps Businesses Unlock Insights Through Real-time Data, Smart Reports, And Intelligent Tracking Toolsall While Ensuring Transparency And Overview Were looking for a detail-oriented and proactive Functional Tester to join our QA team. You will be responsible for validating the functionality and performance of our product through systematic and structured testing. If you're passionate about improving software quality and enjoy diving deep into features to ensure nothing is missed, wed love to talk! Key Responsibilities Analyze product requirements and create detailed, comprehensive, and well-structured test plans and test cases Execute functional, regression, and exploratory testing across web and desktop applications Identify, document, and track bugs and inconsistencies Collaborate with developers, product managers, and UI/UX teams to resolve issues and enhance product performance Participate in sprint planning and contribute to continuous improvement of QA processes Validate fixes and enhancements in successive product releases Report on testing status, defects, and risks to stakeholders Execute manual functional testing on both web and desktop platforms. Design, update, and maintain test cases and test scenarios based on business requirements. Required Skills & Bachelors degree in BTech ( Bachelor of Technology) 3 - 7 years of experience in functional/manual testing Solid understanding of the software development life cycle (SDLC) and testing methodologies Hands-on experience with bug tracking tools (e.g, Jira, Bugzilla) Strong analytical, problem-solving, and communication skills Ability to work independently and in a fast-paced environment Preferably in SaaS or desktop application environments. Experience testing Windows/Mac desktop applications and modern web applications. Comfortable with tools such as ClickUp (preferred) or any other bug tracking to Have : Basic knowledge of automation tools like Selenium Experience testing SaaS platforms or productivity tools Familiarity with Agile/Scrum development practices Exposure to test automation frameworks or writing basic test scripts. Familiarity with API testing tools like Postman. Basic knowledge of system logs and debugging, including software Understanding of RESTful services and OAuth2. Why Join Us? Opportunity to work with a fast-growing tech company Collaborative, open-minded team culture Flexible work environment Real impact on product quality and user satisfaction Competitive compensation and growth opportunities (ref:hirist.tech) Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Verify the accuracy of the invoice details captured in the Readsoft Tool before transferring to SAP. 2. Process invoices in SAP Cockpit or SAP Process Director based on the Danone’s golden rules of invoices and 3-way match process. 3. Reject invoices for any non-compliance against the checklist. 4. Create workflow in SAP PD for any quantity or price discrepancies as necessary. 5. Revisit status of blocked invoices in SAP PD and update Text in FBL1N based on the latest status of the blocked invoice. 6. Respond to supplier inquiries forwarded by the Front Office Team or from the Supplier Portal. 7. Process reversal or reprocessing as needed. 8. Process vendor account clearing. 9. Perform quality audit for processed invoices. 10. Prepare related reports such as GR is missing etc. 11. Perform volume allocation to available team members and send end of day output. 12. Assist to Team inquiries or concerns. 13. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of request-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare process related reports, including those assigned by team leads. Appointed Key Users should be responsible in generating process-related reports, updating the Work Instructions assigned as their process scope and ensuring improving success rate of the RPAs. 4. Attend, participate and can manage the daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply and would be able to articulate and analyze Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Perform volume allocation to available team members and send end of day output. 7. Provide comprehensive assistance to team inquiries or concerns and oversee the team in the absence of the lead. 8. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Verify the accuracy of the invoice details captured in the Readsoft Tool before transferring to SAP. 2. Process invoices in SAP Cockpit or SAP Process Director based on the Danone’s golden rules of invoices and 3-way match process. 3. Reject invoices for any non-compliance against the checklist. 4. Create workflow in SAP PD for any quantity or price discrepancies as necessary. 5. Revisit status of blocked invoices in SAP PD and update Text in FBL1N based on the latest status of the blocked invoice. 6. Respond to supplier inquiries forwarded by the Front Office Team or from the Supplier Portal. 7. Process reversal or reprocessing as needed. 8. Process vendor account clearing. 9. Perform quality audit for processed invoices. 10. Prepare related reports such as GR is missing etc. 11. Perform volume allocation to available team members and send end of day output. 12. Assist to Team inquiries or concerns. 13. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Responsible for accurate processing of invoices received from the vendors ensuring compliance with the client policies. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Verify the accuracy of the invoice details captured in the Readsoft Tool before transferring to SAP. 2. Process invoices in SAP Cockpit or SAP Process Director based on the Danone’s golden rules of invoices and 3-way match process. 3. Reject invoices for any non-compliance against the checklist. 4. Create workflow in SAP PD for any quantity or price discrepancies as necessary. 5. Revisit status of blocked invoices in SAP PD and update Text in FBL1N based on the latest status of the blocked invoice. 6. Respond to supplier inquiries forwarded by the Front Office Team or from the Supplier Portal. 7. Process reversal or reprocessing as needed. 8. Process vendor account clearing. 9. Perform quality audit for processed invoices. 10. Prepare related reports such as GR is missing etc. 11. Perform volume allocation to available team members and send end of day output. 12. Assist to Team inquiries or concerns. 13. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Responsible for the end to end daily resolution of the failed idocs. Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Review of the daily generated data for Inbound failed idocs and create tickets for the resolution. 2. Sending of the daily blocked PO report on the SCI team. 3. Generation of the EXT B&S failed idocs and creation of tickets for the resolution. 4. Respond to ticket inquiry or emails for any related IDoc issue (GR, missing PO/PO lines, Sales Order creation and changes made). 5. Creation of OASIS user accounts for newly hired people of the Suppliers or Danoners. 6. Creation of the EXT B&S report monthly. 7. Revisiting of pending tickets created for Internal and External B&S idocs. 8. Workload evolution report creation together with the analysis of the data for the whole process except Z901 9. Sending email for the Ageing idocs needed for the monthly call update and have an analysis of the issues and actions needed 10. Sending of minutes of the meetings from the monthly call 11. Ensuring that the Z901 process has been made daily. 12. Revisiting of idocs which are on status 51 that is still maintained by the system but cannot be processed and create a request ticket for archiving these idoc numbers. 13. Attend to calls with the CBU’s, PC and FO for the issues related on the process 14. Assist to Team inquiries or concerns and generation of data if on FTE is on leave or unplanned leave. 15. Work Instruction update and sending emails for approval if changes has been made. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Review contract documents vs. request data to ensure accuracy, clarity, and compliance with legal and organizational standards. 2. Create and modify contracts and communicate to client/customer 3. Assist in data management, governance and quality of contracts BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of request-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare process related reports, including those assigned by team leads. Appointed Key Users should be responsible in generating process-related reports, updating the Work Instructions assigned as their process scope and ensuring improving success rate of the RPAs. 4. Attend, participate and can manage the daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply and would be able to articulate and analyze Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Perform volume allocation to available team members and send end of day output. 7. Provide comprehensive assistance to team inquiries or concerns and oversee the team in the absence of the lead. 8. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Associate Qualifications: BCom Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days Responsible for monitoring and communicating with other units within the Center and with the client to ensure activity timelines and quality objectives are met Required to report to office once a month (this may change based on Accenture’s and client requirement) Responsible for accurate preparation and submission of VAT and Intrastat reports ensuring compliance with the client policies. . Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology in regard to the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Ensure accurate tax codes are booked in the SAP system following the approved work instructions. Apply correction as necessary. 2. Prepare and submission of VAT reports. 3. Accurate data collection of goods using the correct commodity codes and adherence in reporting deadlines. Submit Intrastat declarations through government site. 4. Communicate with client for inquiries or request for information. 5. Creation of monthly resource availability. 6. Raise operational risk to Junior Lead. BCom Show more Show less

Skill required: Procurement Operations - Procurement Support Designation: Procurement Operations Analyst Qualifications: BCom Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do? Go beyond processing purchase orders at lower costs to help clients reap savings and value from the billions they spend on the goods and services that run their day-to-day business operations. You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for? To provide exceptional customer support and efficient order management by delivering tailored telephone and email assistance, managing front office request tickets, and overseeing purchase and sales order processes. This role is responsible for handling exceptions and escalations, resolving and investigating discrepancies, responding to high-priority inquiries and requests, and managing escalations between the Danone team, their stakeholders, and the DSP Front Office. The position ensures accurate record-keeping, effective stakeholder management, and seamless execution of request-related tasks to enhance client satisfaction and operational efficiency. Required to report to office once a month (this may change based on Accenture’s and client requirement) Varied shift timings dependent on client location/requirements Extended working hours on periodic (Monthly) reporting days. Trained(T) - Attended a training course on this skill and/or has had brief exposure to this skill. - Uses basic terminology regarding the skill. - Recognizes and/or articulates basic concepts, facts, methods, techniques in day-to-day work experiences. Experienced (E) - Moderate exposure to this skill and related work experiences. - Can assist other team members with questions and problems related to this skill - Applies skill (at basic level to work situations, with some guidance. Skilled(S) - Extensive exposure to this skill and related work experiences. - Applies skill (at advanced level) to work situations with medium complexity, with little or no guidance. - May train and/or direct the work of others in application of skill. Expert(X) - Regarded as a center wide resource on this skill. - Applies detailed knowledge and skills to complex (or new) work situations in multiple settings. - Trains and/or directs work of other in complex facts, methods, and techniques related to the skill. Roles and Responsibilities: 1. Provide telephone and email support to requestors (client location, language and process specific). 1.1 Receive and review requests according WORK INSTRUCTIONS by phone or e-mail for new claims and requests provided by Danone, customer or suppliers and return to Danone/Customer/Supplier any incomplete/inaccurate claims and requests in accordance with written Danone guidelines. 1.2 Analyze claim and requests in accordance with Danone written instructions. 1.3 Process requests by Front Office or route the requests to experts in accordance with written Danone guidelines “and in accordance with Danone’s expert support matrix. Requests related to Contract management: manual creation, modification & deletion Requests related to Non-standard Procurement Flow Purchase order management: creation, modification & inquiries Requests related to invoice inquiries which requires invoice investigations related to ? Goods Receipt: review POs, evaluate, confirm delivery, post GR ? 3WM discrepancies claims resolution ? Blocked invoices reporting: follow up blocked items, resolved ? Invoice rejections ? Customer Invoice Support Requests related to Tradeshift concerns 1.4 Implement the ticket resolution in accordance with written Danone guidelines and inform all involved parties. 1.5 Respond to Customer and Danone queries within agreed timelines, but at all times within a reasonable period of time given the circumstances. 1.6 Close the ticket according to agreed closure conditions with Danone. 2. Management of tickets queue, with a strong emphasis on urgent request, monitoring ticket inflow, tracking aging tickets, and ensuring timely follow-up responses. 3. Prepare process related reports, including those assigned by team leads. Appointed Key Users should be responsible in generating process-related reports, updating the Work Instructions assigned as their process scope and ensuring improving success rate of the RPAs. 4. Attend, participate and can manage the daily team huddle, client calls related to the requests, weekly or monthly governance and process trainings and alignments. 5. Comply and would be able to articulate and analyze Operational maturity reports and productivity tools such as IW GPH, AIDT and SQF. 6. Perform volume allocation to available team members and send end of day output. 7. Provide comprehensive assistance to team inquiries or concerns and oversee the team in the absence of the lead. 8. Raise operational risk to Junior Lead. BCom Show more Show less