6 Renewal Strategies Jobs

As the Manager, Customer Success at the global leader in AI-powered contract intelligence, Icertis, your primary role will be to lead a set of customers focused on post-sales customer engagement. Your main objective will be to ensure customer satisfaction and success by collaborating closely with the sales and product teams. **Responsibilities:** - Direct post-sales customer engagement, fostering relationships and ensuring adoption of Icertis solutions. - Proactively identify customer needs, offer suitable solutions, and enhance their experience. - Work closely with the product team to provide customer feedback, improving support processes. - Monitor customer health and success, implementing...

Role Overview: As a Lead Specialist / Deputy Manager / Manager in Insurance Broking, you will be a key member of the team based in Mumbai at Powai or Pune near Yerwada, operating on a hybrid work model. Your role will involve providing comprehensive support to onshore broking teams across various aspects such as client service, technical support, administration, and business development. Your primary responsibility will be to ensure efficient end-to-end management throughout the insurance lifecycle, contributing to the success of the team and the satisfaction of our clients. Key Responsibilities: - Account Management: - Assist broking teams in developing, implementing, and managing risk mana...

Role Overview: As a Business Management Consultant in the Customer Success function of HCLSoftware, you play a critical role in analyzing, recommending, and implementing strategies that drive customer retention, renewal growth, expansion, and improve operational efficiency. Working closely with senior leadership, business units, and cross-functional teams, your primary focus is to enhance business processes, optimize organizational performance, and deliver measurable results through data-driven strategies. Key Responsibilities: - Conduct strategic analysis and planning to identify challenges, opportunities, and areas for improvement. - Provide recommendations to enhance renewal strategies th...

As a Retention Manager at CoverYou, you will be responsible for leading and managing a team focused on driving policy renewals and enhancing customer retention within the motor insurance sector. Your expertise in customer retention, team management, and revenue generation will be crucial for the success of our retention strategies. Your key responsibilities will include developing and implementing strategies to improve customer loyalty, monitoring team performance to ensure retention targets are met, and building strong relationships with clients to maximize renewals. Collaboration with other departments to streamline retention processes and analyzing customer feedback and market trends will...

We are looking for a talented individual to join our Insurance Broking team at our company in Pune. This hybrid role requires working at least three days a week in the office. As part of the team, you will assist the onshore broking team in various aspects of client service, administration, technical support, and business development throughout the insurance life cycle. Your responsibilities will include assisting in the development, implementation, and management of risk management and insurance programs to address client needs. You will also help maintain relationships with key client decision makers, understand client businesses and insurance needs, and implement renewal and broking strat...

As the Vice President of Account Management, you will lead and scale the Account Management team, oversee high-value brand relationships, ensure successful campaign delivery, and drive revenue growth through upsells and client success. This pivotal role demands a strategic mindset, exceptional leadership skills, and a profound understanding of influencer marketing. Your responsibilities will include: Client Relationship Management: - Act as the primary point of contact for top-tier clients, fostering exceptional relationships. - Proactively anticipate client needs, offer solutions, and handle escalations promptly and professionally. - Develop strategic account plans to enhance brand growth, ...