Replacement of Rahul Madloi/G 7314. • Windows Application Software Installation & Activation • Remote Desktop Support • Installing, Sharing & Troubleshooting Printer. • User Account Management • Updating and installing antivirus. Creating the local users in client machines. • MS Outlook configuration, backup restoration and troubleshooting. • Resolving issues through Ticketing Tools • Creating & deleting users in Active directory. • Troubleshooting of Processor, Hard Disk, RAM, SMPS. • Configuring the IP Address. • Hands in knowledge in desktop troubleshooting & diagnosis likes (BSOD error, booting problem, no display, power failure issues, computer continuously restart, no audio problem)

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